Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,957 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

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“I bought it as a gift to my bestfriend. I believe she will like it. The colour is simple and sweet.”

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Posted 4 years ago

We are very much positive that your best friend will like your gift, Fazilah. Thank you for choosing Robinsons Online Store. We look forward to serving you for many years to come!

Posted 4 years ago

“Fast response, thing get settle fast”

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Posted 4 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 4 years ago

“Delivery was prompt . I felt delivery fees for 1 product at 5/- is on the high side”

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Posted 4 years ago

We really appreciate you taking the time to share your rating with us. We understand that you have feedback about our delivery fees. However, we do have a standard fee of $4.99 for purchases below $150. We will also have exciting discounts soon. Stay tuned!

Posted 4 years ago

“Hassle free shopping experience and fast delivery”

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Posted 4 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons Online Store. We look forward to serving you for many years to come!

Posted 4 years ago

“I requested for colour exchange for Love Moschino handbag and the Customer Service been very helpful. Thank you. Look-forward to shop for quality merchandise with price value for more home items in future. Thank you.”

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Posted 4 years ago

Hi Ermarita, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Our Customer Service team is always available from 9 am - 7 pm. Please let us know how we can help you with your next purchase. See you!

Posted 4 years ago

“The delivery took a lot of time ! There was no option to choose priority delivery”

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Posted 4 years ago

Hi, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We can’t fix the past but you have my personal commitment to improving the way our delivery service works for every customer. We will use the feedback to make us better.

Posted 4 years ago

“Good but wish there were more discounts .”

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Posted 4 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We will more exciting discounts soon! Thanks for your review!

Posted 4 years ago

“Fast delivery, good quality item”

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Posted 4 years ago

Thank you so much for this 5-star review, Sean. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Cheers!

Posted 4 years ago

“Very good deal and it came within 2 days of ordering.”

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Posted 4 years ago

“Quality of towels were terrible. Bad water absorption.”

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Posted 4 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Posted 4 years ago

“I like the timing. Product ordered came quickly and all in good order.”

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Posted 4 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime See you on your next purchase, Christina.

Posted 4 years ago

“I bought 3 items. Each delivered at different timing. For better experience, gather all 3 and delivered once is better.”

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Posted 4 years ago

We apologize that our service did not satisfy your expectations, Melia. We would also like to inform you that if you order multiple products from multiple brands, you will receive the items separately in different packages and on different days due to their different delivery lead times & warehouse locations. I hope this helps. Once again, thank you for the feedback.

Posted 4 years ago

“easy to find products i am looking for”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Cheers!

Posted 4 years ago

“Easy website to use and search.”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 4 years ago

“Their service and delivery efficiency is excellent.”

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Posted 4 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 4 years ago

“fast delivery...”

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Posted 4 years ago

“Fast delivery On line chat was very helpful”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a review. Don't hesitate to chat us back if you need help. Thanks, Billy!

Posted 4 years ago

“Disappointing. Spent almost $500 on the bedsheets and they looked so old. The packaging tells me that they are very old stocks that are kept for a long time waiting to be cleared and sold”

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Posted 4 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. We'll send you an email regarding this matter. Thank you.

Posted 4 years ago

“Act fast after order”

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Posted 4 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 4 years ago

“Hassle-free purchase process online. Competitive pricing. Speedy delivery though as with most last mile deliveries, you can’t select the day or time for the delivery.”

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Posted 4 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Posted 4 years ago

Robinsons is rated 4.2 based on 1,957 reviews