RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,717 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great options for complex passwords and mobile access. Wish the mobile app was a little faster.”

Helpful Report

Posted 10 years ago

“Prior to downloading the latest software from Apple the process of using RoboForm to log onto a web site worked. I could open RoboForm and click on a site to go to and the web site would appear and RoboForm would then fill in the user name and password and I would then be logged in and ready to explore the web site. Since the new operating system from Apple all that happens now is I start RoboForm click on a web site and the web page comes up but RoboForm does not fill in the user name or password so nothing happens. I emailed RoboForm and the response I got back is that you were working on this issue and that I could click on the * and click on the web site that came up and that would then fill the user name and password. This works but I would prefer your old way of going on line. Any help on the way to correct this problem? Other than this issue your service is Outstanding. Ed Washington endofwatchii@aol.com”

Helpful Report

Posted 10 years ago

“saves me a lot of time and worry by having all of my passwords in one place.”

Helpful Report

Posted 10 years ago

“I do get duplicate icons on my iPad...not sure if I am now in syncing correctly or?? Any suggestions??”

Helpful Report

Posted 10 years ago

“If it worked correctly 95% of the time I'd recommend it but it doesn't. It seems to be incompatible with Windows 10. A recent support case of mine has me very worried about that particular tech support person's understanding of the principal on which Roboform is based. She didn't understand the issue. Eventually I solved it myself. So I've lost faith in Roboform and am considering moving to a competitor ne4xt renewal date. But I'm too busy to do it now so I renewed one more time. Please wake up to your customer's. Arrogance in a business often means loss of business.”

Helpful Report

Posted 10 years ago

“Have used Roboform for several years now and am generally pleased with it. As I haven't tried other password manager software, I can't make any comparisons to others, but I would recommend it if asked. There are some features that I would like to see added to the program, like the ability to universally add or remove a password lock on passwords.”

Helpful Report

Posted 10 years ago

“I am very happy with RoboForm, it works fairly seamlessly across multiple platforms and is very user friendly. The improvements over the last 2 years have been great too! I refer others to it all the time. My only critique is that there is not an easy interface with apps, and some apps lose functionality within RoboForm. For the most part I use it for password storage on my phone for apps, but love it for my computers.”

Helpful Report

Posted 10 years ago

“To log some Websites is bit quirky.ANZ bank Australia for example”

Helpful Report

Posted 10 years ago

“I have used Roboform for many years for home and business. It works well with Windows. It is hard to locate info and navigate when using it on my Android phone and iPad. I.E. Returning to search results equals retyping your search criteria or finding custom field data on identity data.”

Helpful Report

Posted 10 years ago

“I have used RoboForm for many years now and have always found it to be the easiest to use. I recently tried some others which were free but found them to be buggy and hard to use. The only thing missing is loyalty discounts.”

Helpful Report

Posted 10 years ago

“It appears that several web sites are using a new procedure to process credentials and RoboForm doesn't work with them so I have to enter the information manually. I do like that RoboForm at least gives me a secure place to store all of my login information even if I can't always us it to do single signin.”

Helpful Report

Posted 10 years ago

RoboForm is rated 4.5 based on 1,717 reviews