RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.58

4.6 Rating 1,909 Reviews

91 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.6

Based on 1,909 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400,
3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of use, and with so many passwords for so many things, it is great for those of us whose memory is not as good as it once was.”

Helpful Report

Posted 9 years ago

“I like RoboForm because I can't remember so many passwords and Robo form has them all”

Helpful Report

Posted 9 years ago

“I like the "Anywhere" aspect”

Helpful Report

Posted 9 years ago

“Gives me a bit of peace of mind I can at least find my passwords when I need them”

Helpful Report

Posted 9 years ago

“Saves me time.”

Helpful Report

Posted 9 years ago

“I think that it is very secure as I have not heard otherwise and havenot experienced any problems with security that I know of”

Helpful Report

Posted 9 years ago

“Works. Good approach to managing passwords.”

Helpful Report

Posted 9 years ago

“easy and convenient.”

Helpful Report

Posted 9 years ago

“keeping passwords and filling forms . I would however like to see it update itself when changing passwords more reliably. And it also doesnt always autofill usernames and passwords even when they are saved.”

Helpful Report

Posted 9 years ago

Hi Damon - thank you for taking the time to provide a review. If you're currently using version 8, you can update your passwords via the Security Center. Simply access the Security Center from your taskbar. From there you view your weak, resused, and duplicated passwords. You can also directly log in to each site and update your individual logins. Once updated, RoboForm will prompt you to resave. Regarding autofill, if you can please submit a list of the sites for which you're experiencing issues, our techncial support team will gladly investigate. You can submit that information via our online support system: https://www.roboform.com/php/rtss/main?lang=en

Posted 9 years ago

“I have always loved RoboForm it just lately it has been hard to remember my master password can you figure out a way for people to be remember, because I know I am not the only one in this fix. I have my over a dozen pass files I cannot open now because I cannot remember the password.”

Helpful Report

Posted 9 years ago

Hi Marion - Thank you for taking the time to provide a review. Because the Master Password grants access to your data, it is highly important that this is the one password you remember. We certainly understand that things happen and information can be easily forgotten. At this time, however, the resetting the Master Password results in deleting all current Master Password protected data. If you'd like to proceed with this process, you can find the step-by-step instructions here: https://help.roboform.com/hc/en-us/articles/230116808-I-forgot-my-Master-Password-How-can-I-recover-reset-it-

Posted 9 years ago

“Roboform used to have a great start menu. They "upgraded" it to work best with a tablet and what used to be one click to access common programs now has to be searched for.”

Helpful Report

Posted 9 years ago

“It is generally easy to use. I believe RoboForm is very safe so I rely on it completely.”

Helpful Report

Posted 9 years ago

“Simplify the management of my passwords.”

Helpful Report

Posted 9 years ago

“By doing the job it's supposed to do. Most of the time.”

Helpful Report

Posted 9 years ago

“it works well and has done for me over years”

Helpful Report

Posted 9 years ago

“Been using the free version for several years, just upgraded multi-device version. New version appears to be performing as advertised.”

Helpful Report

Posted 9 years ago

“Roboform makes it easy to manage my passwords and other personal information”

Helpful Report

Posted 9 years ago

“Roboform has allowed me to be more secure. All my passwords can be different but I only have to remember one. It is a lot less cumbersome than it was when I first got it and I look forward to more improvements”

Helpful Report

Posted 9 years ago

“Saves remembering dozens of passwords”

Helpful Report

Posted 9 years ago

“When its installed properly and working instead of showing trial version it works well I lost my full version when i renewed my subcription and could not find where to install the licence key.”

Helpful Report

Posted 9 years ago

Hi Terence - thank you for reaching out. We've located your license within our system and have resent the instructions to your gmail account. Should additional assistance be needed, please do not hesitate to contact us via our online support system: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 9 years ago

Hi Terence - thank you for reaching out. We've resent your activation instructions to your gmail address. Should additional assistance be required, please feel free to contact us via our online support system: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 9 years ago

RoboForm is rated 4.6 based on 1,909 reviews