RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.55

4.6 Rating 1,765 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.6

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“keeping passwords and filling forms . I would however like to see it update itself when changing passwords more reliably. And it also doesnt always autofill usernames and passwords even when they are saved.”

Helpful Report

Posted 8 years ago

Hi Damon - thank you for taking the time to provide a review. If you're currently using version 8, you can update your passwords via the Security Center. Simply access the Security Center from your taskbar. From there you view your weak, resused, and duplicated passwords. You can also directly log in to each site and update your individual logins. Once updated, RoboForm will prompt you to resave. Regarding autofill, if you can please submit a list of the sites for which you're experiencing issues, our techncial support team will gladly investigate. You can submit that information via our online support system: https://www.roboform.com/php/rtss/main?lang=en

Posted 8 years ago

“I have always loved RoboForm it just lately it has been hard to remember my master password can you figure out a way for people to be remember, because I know I am not the only one in this fix. I have my over a dozen pass files I cannot open now because I cannot remember the password.”

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Posted 8 years ago

Hi Marion - Thank you for taking the time to provide a review. Because the Master Password grants access to your data, it is highly important that this is the one password you remember. We certainly understand that things happen and information can be easily forgotten. At this time, however, the resetting the Master Password results in deleting all current Master Password protected data. If you'd like to proceed with this process, you can find the step-by-step instructions here: https://help.roboform.com/hc/en-us/articles/230116808-I-forgot-my-Master-Password-How-can-I-recover-reset-it-

Posted 8 years ago

“Roboform used to have a great start menu. They "upgraded" it to work best with a tablet and what used to be one click to access common programs now has to be searched for.”

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Posted 8 years ago

“It is generally easy to use. I believe RoboForm is very safe so I rely on it completely.”

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Posted 8 years ago

“Simplify the management of my passwords.”

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Posted 8 years ago

“By doing the job it's supposed to do. Most of the time.”

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Posted 8 years ago

“it works well and has done for me over years”

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Posted 8 years ago

“Been using the free version for several years, just upgraded multi-device version. New version appears to be performing as advertised.”

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Posted 8 years ago

“Roboform makes it easy to manage my passwords and other personal information”

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Posted 8 years ago

“Roboform has allowed me to be more secure. All my passwords can be different but I only have to remember one. It is a lot less cumbersome than it was when I first got it and I look forward to more improvements”

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Posted 8 years ago

“Saves remembering dozens of passwords”

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Posted 8 years ago

“When its installed properly and working instead of showing trial version it works well I lost my full version when i renewed my subcription and could not find where to install the licence key.”

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Posted 8 years ago

Hi Terence - thank you for reaching out. We've located your license within our system and have resent the instructions to your gmail account. Should additional assistance be needed, please do not hesitate to contact us via our online support system: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 8 years ago

Hi Terence - thank you for reaching out. We've resent your activation instructions to your gmail address. Should additional assistance be required, please feel free to contact us via our online support system: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 8 years ago

“Reliable secure method for generating and storing passwords and login details.”

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Posted 8 years ago

“For the most part it is good, but when an operating system gets updated it takes too long before RoboForm is updated to work.”

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Posted 8 years ago

“I love RF and have for years. My only complaint is taking away the toolbar and replacing it with a little box. I'm now using Firefox for that very reason instead of Safari”

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Posted 8 years ago

Hi Dottie - Are you referring to how RoboForm displayed within Chrome? If so, Chrome has a policy where it does not allow toolbars in the browser. As a result, RoboForm will appear as a button in the upper right side of the browser.

Posted 8 years ago

“RoboForm is a good password manager. It's not perfect, but as it works pretty well on multiple devices I'll put up with a few small problems.”

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Posted 8 years ago

“For the most part it gets the job done. There are other programs or apps that you can get that are free. I only use this one because it came out before the free ones. And to switch everything over would be a pain.”

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Posted 8 years ago

“I have used it for years. Sometimes it doesn't go all the way. I have to keep a backup password document in case of being incomplete.”

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Posted 8 years ago

“have been using since its inception, easy as and never lets me down.”

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Posted 8 years ago

“Loved it and would use it again if AOL was included? It saved me a ton of time. Please include AOL. Thanks”

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Posted 8 years ago

RoboForm is rated 4.6 based on 1,765 reviews