RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.53

4.5 Rating 1,668 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It feels secure knowing I have a unique and complex password for each and every account and I don't have to memorize but one. I appreciate the one click fill and go login.”

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Posted 7 years ago

“A part from the fact that i must reinstall the software every time when my computer restart, all is ok !”

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Posted 7 years ago

Hi Raymond - thank for taking the time to provide a review. If you can please submit a ticket via our online support center, our technical support team will review your diagnostic files in an effort to resolve the issue you're experiencing. www.roboform.com/support. Thanks again!

Posted 7 years ago

“It does remember usernames and passwords and allows for notes. On my desktop, it mostly fills in username and passwords. I would like it to fill in usernames and passwords for ALL login websites on my desktop. I would like it to fill in usernames and passwords on my iPhone and Android phones. RoboForm is not that useful on smart phones.”

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Posted 7 years ago

Thank you for taking the time to provide feedback. We strive to provide the best user experience across all devices. With that being said, we acknowledge there's room for improvement on mobile and we are working to implement increased functionality.

Posted 7 years ago

“RoboForm offers multi-device access which is great, but with the new online account management, I am worried that the data could be breached. Also, the elimination of the browser bar button may cause me to switch to another password manager.”

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Posted 7 years ago

Hi there - thank you for taking the time to provide a review. To address your security concerns, the new One File scheme for user data storage includes many benefits including: - Improved privacy: Data is not visible or accessible until the Master Password has been entered. -Better security: One large file is cryptographically stronger than several small files. - Faster synchronization: One file (compressed) transfers faster than several small files. Regarding the browser button, please submit a ticket via our online support system and include the browser/version you're using so that our technical support team can provide a resolution. www.roboform.com/support. Thank you.

Posted 7 years ago

“Let me count the ways...I believe I have 500+ logins and bookmarks...I use RoboForm literally every day. I have suggested using RoboForm to dozens of friends. I seriously couldn't function without my password vault!”

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Posted 7 years ago

“I have used RoboForm for years, and am very very happy with it's performance and ease of use. I wish it would perform as well on my android phone. It is not nearly as easy to use there.”

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Posted 7 years ago

“it is very reliable. I like also the condivision on my phone.”

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Posted 7 years ago

“Saves time and grief!”

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Posted 7 years ago

“It is one of the best password managers i've ever used.”

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Posted 7 years ago

“Managing passwords, cloud sync across devices”

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Posted 7 years ago

“Saves time and effort.”

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Posted 7 years ago

“User friendly Good support One licence for many computers”

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Posted 7 years ago

“Good reliable, simple to use. The latest version has a much improved interface, and the emergency contact feature is very useful!”

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Posted 7 years ago

“keeps my passwords for me”

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Posted 7 years ago

“Keeps track of my passwords and makes them secure.”

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Posted 7 years ago

“I don't have to remember all those pass words.”

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Posted 7 years ago

“My original review was in error. It was intended for another software vendor Malwarebytes. I am ok with RoboForm's current service...........................See my previous two e-mails correcting my original criticism which expands on how my original review was misdirected.”

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Posted 7 years ago

Hi Wondel - thank you for reaching out. Our Help Department is only staffed by RoboForm employees and we do not "farm out" technical support. Our support team can and should be contacted via our site at www.roboform.com/support. We take matters such as this very seriously and we are investigating the details.

Posted 7 years ago

“It is nice that it keeps track of all the login information and saves a lot of typing. I used a demo version of Robo for years. The older version seemed easier to use but most likely was not as secure as the newer versions. There is no doubt in my mind that the New version can do a lot more if I ever get the time to read through all the help info. Or if there is a video that would be even better. Windows 10 also has the password filler that comes with it but it is somewhat limited.”

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Posted 7 years ago

Hi Thomas - thank you for providing a review. We have not yet released updated RoboForm version 8 videos, but if there are specific v8 questions you have, please feel free to use the search functionality within our Online Help Center. Or, if further assistance is needed, please do not hesitate to submit a ticket via our online support system. www.roboform.com/support. Thanks again!

Posted 7 years ago

“Hi, I got my solution step by step. At every step, explanations were clear. Thanks to your support staff, Jean-Louis”

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Posted 7 years ago

“Ive been using Roboform for years. I love the stress reduction of having them securely care for my passwords. I don't like the new system in that it makes you go to the task bar each morning to sign on. It used to request a sign on - on screen, when needed. I hope that they return the older system. otherwise.. rely an Roboform, and will continue to renew.”

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Posted 7 years ago

RoboForm is rated 4.5 based on 1,668 reviews