RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,621 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,621 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best password saver on the internet. good security.”

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Posted 6 years ago

“Tracks stuff, keeps privacy, generates random passwords.”

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Posted 6 years ago

“Functionality has improved on several fronts. It works well across a variety of platforms and synchronisation is faultless. It does the job”

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Posted 6 years ago

“Roboform still covers over 100 passwords for me.”

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Posted 6 years ago

“by remembering all my passwords”

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Posted 6 years ago

“A easy way to get and maintain passwords”

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Posted 6 years ago

“I'm working with gazillion various portals with all different log-in rules. Without RoboForm I'd be total lost. It is absolutely life saver. I am continuously recommending it to people, especially to my immediate colleagues. However most of them do not speak English and Hungarian language option is available only after installation. It would be great to finalize the translation... The previous design of RoboForm start page was way more user friendly, or at least I liked it much better. However some of the functions are more useful in v8.”

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Posted 6 years ago

“Having an app to securely store my authentication information is a great convenience since like many people I have dozens of accounts. The ability to generate a strong password with parameters to include/exclude types of characters is very helpful. I use the app across my laptop, desktops, tablet, and phones, so the synchronization function is a godsend. The fact that it works across Windows, MacOS, iOS, and Android is great since I use all of them---really! I would like to see a few improvements: *Generating a new password should automatically add it to the clipboard. Often a webpage where the user adds a new password does not allow automatic filling or if something goes wrong, having the password in a buffer is helpful. This is especially true with very long and complex passwords which are now essential. *The app gets confused at times when I use it to enter authentication data (username and password) and prompts me to update the app's data with the values just entered. It's an irritation to close that dialog window and then finally get to the business I want to do in that website. *Some sites are clearly making it harder for apps to populate authentication data automatically, often separating user ID from password on separate, sequential pages. The app does not handle that very gracefully. *While the responsiveness of the app has improved, it still labors behind my pace. I recognize that its doing some complex things in the background, but wonder why those operations require many seconds to complete.”

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Posted 6 years ago

Thank you for taking the time to provide such detailed feedback. Regarding the delay with multi-step login sequences, we've passed your inquiry along to our support and development team. In addition, if you feel that this process is more delayed with specific sites, please submit a site list here so we may investigate: https://www.roboform.com/php/rtss/admin/?lang=en.

Posted 6 years ago

“I have used RoboForm for many years and it is a reliable way to store passwords and information needed to fill forms. Each year, it expands the numbers of forms it will fill. I have it on 3 computers, all on Windows 10 and it seems to work differently on each computer. I don't know if it is a function of Windows working differently on each computer which it does) or RoboForm. RoboForm is reliable and I do recommend it.”

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Posted 6 years ago

“By remembering all my passwords & syncing all my devices.”

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Posted 6 years ago

“I like being able to have longer more secure passwords without having to remember them. I preferred being able to attempt to login and being told I need to master login with the login box right there as opposed to the way it is now.”

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Posted 6 years ago

“It was better before it was "improved" to make me login every time I wanted to use a password. I loved the program because i thought it gave me full access to my passwords on a daily basis with very few problems.”

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Posted 6 years ago

Hi Raymond - Thank you for reaching out. You can turn off the Master Password prompt by clicking on the RoboForm icon > Options > Security > Don't Ask for Master Password.

Posted 6 years ago

Hi Raymond - thank you taking the time to provide feedback. When initially logging into RoboForm, you must enter your Master Password. Upon doing so, you should not be prompted to continuously reenter your password. If this is happening, please consult autologoff settings by clicking on the RoboForm icon > Options > Security > Auto-Logoff me after this many minutes.

Posted 6 years ago

“RoboForm is a great way to store passwords and fill in web forms automatically. The main thing that keeps it from a perfect score is the somewhat flaky Microsoft Edge client.”

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Posted 6 years ago

“Have used Roboform for years and love it as a password manager but need EVerywhere sync to be less confusing and more logical where disconnects are and should show which was modified last. Also need to be able to export a complete cvs file as a editable backup record. Current export is limited in this regard.”

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Posted 6 years ago

Hi there - To export your data into a CSV file, select the RoboForm Icon>>Options>>Data & Sync>>Export

Posted 6 years ago

Hi there - To export your RoboForm 8 data to a CSV file: select the RoboForm Icon>>Options>>Data & Sync>>Export

Posted 6 years ago

“Does exactly what it says om the tin, looks after passwords and makes it easy to log on to websites etc.”

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Posted 6 years ago

“I'm in a position of having used RoboForm for a number of years. As a result, it's a bit tough to even think about switching to another product. I like that I can use it across my PC, tablet, and phone. However, I find it frustrating at times, when it doesn't work as expected everytime. (Examples: doesn't save the user name for some locations, asks to save a password that I just automatically entered.) The next time it's up for renewal, I might have to take a look around--but dread the thought of having to set up all those passwords in a new program.”

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Posted 6 years ago

Hi there - We certainly want to ensure your experience is as seamless as possible and we've passed your feedback along. Regarding the issues you're experiencing, if for any reason a new login is not automatically saving, you can force save it by typing in the username and password > clicking on the RoboFom icon > selecting "New." For logins that have already been saved but you're being prompted to resave, please select "Do not ask again."

Posted 6 years ago

Hi there - thank you for taking the time to share your feedback. At your convenience, please contact our technical support team, so we can assist with any and all issues you're experiencing. Technical Support: https://www.roboform.com/php/rtss/main?lang=en

Posted 6 years ago

“Keeps up with everything so that I don't have to.”

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Posted 6 years ago

“I have used it for years and it has made password management easy. My only complaint is the latest update for Android devices crashed in install making the app unusable. I was forced to uninstall the app & reinstall from Google's PlayStore. The install synched with Roboform Everywhere and now the app is fine.”

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Posted 6 years ago

“safeguards my passwords without a breach.”

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Posted 6 years ago

“I have been using RoboForm for a few years. It works well to remember passwords and to fill in information.”

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Posted 6 years ago

RoboForm is rated 4.5 based on 1,621 reviews