RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,717 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would rate Roboform between good and very good. I have been using Roboform as my password manager for many years, probably since its inception and despite trying other password managers, I always come back to Roboform. Originally, it could not be beat and It was reasonably priced, easy to use, easy to find a password when I needed it and created safe passwords when I needed them. Over the years it has become more expensive and bit unwieldy but remains my password manager of choice.”

Helpful Report

Posted 7 years ago

We appreciate you taking the time to provide feedback and for being a loyal RoboForm user. We always strive to provide the best user experience while maintaining the highest level of security. At your convenience, please do not hesitate to submit feedback regarding any issues or improvements you'd like to see and we'll gladly pass them along to the appropriate team. http://bit.ly/1L9QELn

Posted 7 years ago

“I wish you could easily select logins to print just the id and password and not the notes of which is tedious as you have to go to each login and delete the notes if you do not want them to print. I would also like to have a extra master password for sites like banking which you used to have. It would be ideal if i could receive a text to enter a code on these secure sites i do not want anyone hacking into.”

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Posted 7 years ago

Hi Darlene - thank you for taking the time to provide feedback. Regarding extra authentication, please ensure you've enabled 2FA via RoboForm and through as many individual sites as you can (e.g. your banking site). For steps on how to enable RoboForm's 2FA, please click here: http://bit.ly/2GP2MS3

Posted 7 years ago

“I've been using roboform for many years now and have tried most of the competitors products. I always return to RF. It has a few quirks and its android version is inconsistent but I would be lost without it. Keep up the good work guys.”

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Posted 7 years ago

Thanks for the review, and your loyalty! Regarding Android, we're always looking to improve our mobile experience and we'd love any specific feedback you may have. At your convenience, please feel free to submit it here: http://bit.ly/1L9QELn. Thanks again!

Posted 7 years ago

“I have been with RoboForm since just about the begging, with that being said I've use RoboForm every day. I've tried LastPass, SecureIt, and a couple of others but have found RoboForm to be the most practical password keeper out there. Unfortunately now it seems to be a money game with Roboform as now the hard program is gone and with the new renewal 8.1 your passwords are now in the cloud or only access via globally. As much as I like Roboform I like the backup and accessibly on my computer. So if you up grade be aware that your passwords are now only accessible via online.”

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Posted 7 years ago

Hi there! Thanks for reaching out.In Version 8, you can choose to keep your data local by turning off the automatic sync feature. To do so, please follow the steps listed here: https://help.roboform.com/hc/en-us/articles/115005524988-How-do-I-turn-off-sync-

Posted 7 years ago

“Bonne application que j’utlise quotidiennement depuis 10 ans sur Mac. iPhone et iPad. Mises à jour régulières et efficaces. Bonne traduction en français. Je recommande. S’intègre bien aux différents navigateurs.”

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Posted 7 years ago

“I have used Roboform for more then 15 years and like it very much but it does have some quirks.”

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Posted 7 years ago

Thanks for taking the time to review RoboForm! We'd love to dive a bit deeper into any quirks you're experiencing and see if we can resolve them. If you haven't already, please submit the details via a ticket. Once received, our technical support team will gladly assist. Thanks again! http://bit.ly/1L9QELn

Posted 7 years ago

“It keeps my passwords and helps me manage my passwords. I think it could be simpler.”

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Posted 7 years ago

“Well, I DO depend on RoboForm quite a bit, although it seems to be complicated at times. I just lost my main password and will have to start all over again. In the interim, I think and hope you all have made it better, and I sincerely hope a little easier”

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Posted 7 years ago

“Roboform was a really great password manager program, but lately because of the way login screens have changed Roboform doesn't always populate correctly or at all. I hope Roboform support can fix these glitches because I really do like the program and hope that it keeps up with the times.”

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Posted 7 years ago

“Logins are nice but form filling 4 identities is not as easy as it is for Windows. The Android version isn't too bad”

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Posted 7 years ago

“roboform performs all of the task I put before it, easy to use but most of all I enjoy the intelligence of the software.”

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Posted 7 years ago

“It's a handy way to store passwords.The passwords are still there after I had to reinstall my OS.”

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Posted 7 years ago

“I enter many on-line contests and RoboForm helps cut time in entering info. However, there are a few occasions where data is not clearly entered on the form or is in error.”

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Posted 7 years ago

Thank you for taking the time to provide a review! Regarding the sites where you experience autofill issues, please feel free to submit them via our support system and we'll gladly investigate. http://bit.ly/1L9QELn

Posted 7 years ago

“What I see in the past year or so is the greatly improved application and how it takes care of my pass words. In the past I might see 15 or 20 pass words for the same app with no information as to how they got saved. Most of them were redundant which is no longer a problem. I hope I am not jumping the gun because I have not used anywhere near all of my pass words. If RoboForm continues to work as it has been recently I'll give it that last star right on it's booty and I'll apply it with my lips!!!”

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Posted 7 years ago

“fastest way to get to your Password”

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Posted 7 years ago

“I never made a purchase?”

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Posted 7 years ago

“Works well saving passwords and also form-filling, but it is a PIG to re-install if you are using the desktop version. All it ever wants to do is persuade you to buy the online version and pay the annual fee. I installed v8 (as prompted by the program) but have spent DAYS trying to get it to work - to no avail, so reinstalled v7 - now back to working again. This seems like a plot to get all us desktop users (with the lifetime licence) to swap to the annual fee version.”

Helpful Report

Posted 7 years ago

Hello Ian, thanks for your note and apologies your upgrade experience was not as smooth as we'd like. Please note that the equivalent of the previously paid v7 Desktop is now free in version 8: https://www.roboform.com/everywhere We made many improvements in v8 and would like as many of our users as possible on the new version. If you require assistance with upgrading please contact us here at any time: https://www.roboform.com/support/

Posted 7 years ago

“Have been using the software for many years. I helped a lot for memorising the passwords”

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Posted 7 years ago

“It is good but it can get on your nerves”

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Posted 7 years ago

“Once using it, you can't leave.”

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Posted 7 years ago

RoboForm is rated 4.5 based on 1,717 reviews