RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

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4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love having all my passwords accessible but I wish there was a way to see the date from each saved password/site. I like to delete old site's passwords, but I can't remember how long it's been since I've saved the password and the last time I USED the password. Do you know what I mean?”

Helpful Report

Posted 8 years ago

Hi there - Thank you for taking the time to provide your feedback. If you're currently using RoboForm 8, you can access our Security Center via the taskbar icon. Once in the Security Center, you can view your weak, reused, and duplicated passwords along with their age (how long ago you created them). From there you can directly login to the individual sites, update your login information, and resave using RoboForm. For more information/instructions on how to use the Security Center, please click here: https://help.roboform.com/hc/en-us/articles/115005702347-Security-Center

Posted 8 years ago

“great password and note keeper. the multiple accounts and logins for roboform and roboform everywhere could be streamlined and better documented for users. also the online accounting system for understanding how many licenses one has and how many devices, etc”

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Posted 8 years ago

“Mostly easy to use, automatic syncing among devices, security appears to be very adequate”

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Posted 8 years ago

“The convenience of having all passwords stored in one place and synced between devices is excellent, and encourages the security of generating unique passwords for each site. I am not a fan of the latest sign-in methodology, which involves clicking on the RoboForm extension in Chrome twice; not the case in the previous version and seems unnecessarily time consuming. I wish more websites recognized password managers and would set their log-in pages up accordingly, but that's not any fault of Roboform. Overall a great product that I have use daily for many years; I can't imagine life without it.”

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Posted 8 years ago

Hi there - thank you for taking the time to provide your feedback! We are aware of the current sign-in methodology and we are working to streamline the process.

Posted 8 years ago

“rf works without problems. support, if required is ok”

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Posted 8 years ago

“I have used Roboform for several years now to assist me in logging into my secure web sites. Having to remember only one password that then allows me to log in to all the different sites that require different passwords is a time saver. I don't have to keep a written list of passwords and refer to it every time I want to log into a password secured site. I”

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Posted 8 years ago

“RoboForm Everywhere is a great password manager and I would have easily given it a 5 as I have used it without problem for years on all my devices - smart phones to Desktop PCs and everything in between. However - the latest update (8.3.5), due to requesting more permissions than the older versions, causes itself to be disabled by Google Chrome (latest version) so each time you turn on your device or come out of sleep mode it is disabled again and has to be enabled again in Chrome. I can't find any fix for this on RoboForm's website or by Googling. This issue is a pain in the neck! I will continue using version 8.3.3 on the devices that have not already updated to 8.3.5 - until a fix has been issued for this. The photo uploaded shows "grayed out RoboForm icon"”

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Posted 8 years ago

Hi Kenneth - Thank you for taking the time to share your feedback. Regarding the issues you're experiencing with Chrome, if you can please submit a ticket via our online support center, a technical representative will gladly troubleshoot on your behalf. www.roboform.com/support. Thanks again!

Posted 8 years ago

“Been using roboform for years delivers exactly as promised allows for use of non repetitive and often changing pw. Easy install and upgrade”

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Posted 8 years ago

“PROS: Roboform remembers all of my passwords, allows me to use better passwords and often can fill them in when I go on that site. It is secure. CONS: Roboform cannot fill forms in many sites. Often where there is a popup type login space it cannot see it and sometimes won't fill it even if the "Fill forms" tab is used. Copy and paste still works though. Roboform often won't work on the sites where the username and password are requested sequentially on separate popup forms. Again some copy and paste works. Roboform prevents users from switching to another system by keeping us from copying the database in a way that can be transferred. The entire thing has to be entered by hand thus insuring that people stay with Roboform. Roboform does the job and is secure. It can require some effort to use but it does work.”

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Posted 8 years ago

Hi Robert - thank you for taking the time to supply your feedback. If you can please submit a list of sites that do not seem to be working with RoboForm, we will gladly look into the matter. You can submit the list via our Support System: https://www.roboform.com/php/rtss/main?lang=en

Posted 8 years ago

“I depend on RoboForm to both remember my various passwords and to keep them securely. It has been seamlessly working thru many generations of Windows Explorer and Google. It still needs some work to perform as well in Edge.”

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Posted 8 years ago

“Works very well on most platforms, and syncs up with iPhone, generates great passwords and is easy to set up and use”

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Posted 8 years ago

“I really like the ability to have passwords and usernames autofill websites.”

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Posted 8 years ago

“Passwords protected and available online in every computer I use”

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Posted 8 years ago

“Because the ability to have it online everywhere”

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Posted 8 years ago

“GREAT PRODUCT”

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Posted 8 years ago

“I keep all my signatures and logins in Roboform and it saves me lots of typing at various sites I visit.”

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Posted 8 years ago

“Roboform is ok”

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Posted 8 years ago

“RoboForm works with a lot of apps and browsers. I also use the Safe Notes daily.”

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Posted 8 years ago

“As of today, 6/9/17, Roboform is not working on my iMac. It crashes when entering login pw. It crashes Firefox. It crashes when trying to install the latest version. Sorry about not providing specifics, but I have been through this at least twice in the past and will not spend more time on it. When it did work, I very much liked the user interface. Only thing I did not like was the way Roboform printed the passwords. It printed them in a web page format. I could not put the passwords into a spreadsheet. At least not easily.”

Helpful Report

Posted 8 years ago

Hi Robert - We're sorry to hear of your ongoing Mac/RoboForm issues and we certainly want to resolve them if possible. Do you happen to have an existing support ticket open? If so, if you can please provide the ticket number, we will gladly escalate it on your behalf. Otherwise, please submit a ticket here: www.roboform.com/support. In addition, starting with RoboForm 8, you can now export passwords to a csv file.

Posted 8 years ago

“Only need to remember master password”

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Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews