RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let me count the ways...I believe I have 500+ logins and bookmarks...I use RoboForm literally every day. I have suggested using RoboForm to dozens of friends. I seriously couldn't function without my password vault!”

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Posted 8 years ago

“I have used RoboForm for years, and am very very happy with it's performance and ease of use. I wish it would perform as well on my android phone. It is not nearly as easy to use there.”

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Posted 8 years ago

“RoboForm made my life easier by remembering all my passwords and logins.”

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Posted 8 years ago

“It did in the past, but not recently. I purchased for another year hoping the problems I had in the last year might be resolved. No such luck. I haven't been able to get anyone to stick with me long enough to check out settings that might be causing my problems. After RoboForm quit working as it had in the past, I tried resetting lots of things hoping to resolve my problems. I just uninstalled my old version and reinstalled the latest hoping it would reset everything. It didn't...”

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Posted 8 years ago

Hi Darrel - We're sorry to hear of the issues you're experiencing and we'd like to resolve them ASAP. Do you happen to have an existing support ticket? If so, if you can please reference your ticket number, we will gladly escalate it on your behalf. Otherwise, if you can please submit a ticket, we will ensure it's addressed by our technical support team. A ticket can be submitted here: https://www.roboform.com/php/rtss/main?lang=en. Thank you.

Posted 8 years ago

“The RoboForm software provides me with a safe and easy way to maintain my security information in on central location.”

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Posted 8 years ago

“Constant updates, great feature and very reliable support”

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Posted 8 years ago

“Cannot get any help from your customer service, Trying to sycronize between computers and it it not working, trying to update/change password and is not working. Trying to hide passwords so other computer users cannot see and is not working.....................”

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Posted 8 years ago

Hi there - Thank you for reaching out. Do you happen to have an existing support ticket? If so, if you can please reference the ticket number, we will gladly escalate on your behalf. Otherwise, if you can please submit a ticket, we will ensure a technical representative contacts you. www.roboform.com/support.

Posted 8 years ago

“Have been using Roboform since 2007 if not before. The improvement and the constant upgrades are amazing. Love the software, the features and the great support.”

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Posted 8 years ago

“it is very reliable. I like also the condivision on my phone.”

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Posted 8 years ago

“Saves time and grief!”

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Posted 8 years ago

“I have been using Roboform for MANY years. Can't live without it BUT the latest revision operational is a step backwards. The less clicks the better and this version requires MORE clicks not less for my normal use. 1. When I use it for the first time in the AM in the past I would be required to "login" when I was at a page that required a password AND it would input that password and press enter all in one click now it requires two. In the past when a page (usually a bank) required to sets of signin pages after the first page Roboform would "know" the password for the second page now I have to use the pulldown and select the second password. a pain...but I really love Roboform. Less clicks are better !!!!!!”

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Posted 8 years ago

Hi Richard - thank you for taking the time to supply feedback. We are aware of this issue and are working on streamlining the process.

Posted 8 years ago

“Works well with most internet browsers. Easy to use interface.”

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Posted 8 years ago

“Because I have been a User of it for awhile now & it's a blessing knowing that where ever I'm at I can download or even login to the site & bring up my passwords asap & that's the real blessing having such a program. AAA+++”

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Posted 8 years ago

“Roboform just gets on with it's job, making my life easier. Whether it's remembering or filling in my passwords, or generating secure passwords to use, it does it well.”

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Posted 8 years ago

“I've used Roboform for more than 25 years and have found it to be easier and more intuitive than anything else I've tried. I primarily use Roboform To Go on a thumb drive because I travel a lot and it's very easy to use on both the desk top and a laptop. I recommend it to my friends and family.”

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Posted 8 years ago

“I have used Roboform for many years now and have never had a security issue with passwords. The time saving in form filling is almost worth as much as the password manager!”

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Posted 8 years ago

“It has always done what I hoped and expected from it. I have seen alternative products offered, sometimes free (!), but I have no reason to change. Am I conservative? Yes. What is wrong with that, when all is well.”

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Posted 8 years ago

“It is one of the best password managers i've ever used.”

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Posted 8 years ago

“I have used Roboform for quite some time & have found it consistently reliable and updated regularly to keep in tune with changing needs - the latest V. 8 seems good.”

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Posted 8 years ago

“Managing passwords, cloud sync across devices”

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Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews