RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

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“Super Software”

Helpful Report

Posted 8 years ago

“I have been using RoboForm for over 10 years. Always has been like a trusted assistant to me. Cannot imagine using internet without it. Have just extended my licence till 2026 thanks to a great offer.”

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Posted 8 years ago

“I have been using RoboForm since version 3 over 15 years ago, it was free to start with with a limited amount of logins saved, I think it was V5 when I decided a do a one off payment for unlimited use. I got to V6 and stuck with that until 2 years ago when I paid for V7. I have tried several of the other free password managers but they come nowhere near the versatility of RoboForm, I have the everywhere version and use it on my mobile and tablet plus my wife's and all is kept in sync. I have just renewed for a further 7 years, as it is more than worth it, not only do you have all your Logins but your contact details, credit card details, bank details, safenotes and a lot more all encrypted and with you all the time and remember you can try it for free, give it a try you will soon wonder how you managed without it.”

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Posted 8 years ago

“Very happy with product, excellent customer service when contacted.”

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Posted 8 years ago

“I have been using RoboForm for years and I find by far the best Password Manager around. It is very simple to set up and is totally effective and I have complete confidence in the product. To show how much I trust it, I have just extended my subscription by 7 Years, need I say anymore except GO OUT AND BUY IT.”

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Posted 8 years ago

“I love Roboform! I have been using it for over 12 years for business and personal devices. The different pc, android, ios, platforms makes a truly portable tool I can't live without.”

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Posted 8 years ago

“I love the fact that you have one password for ALL your passwords. I love the fact it's easy to update passwords. I love the customer service. The app works perfect with all devices. I just love it!”

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Posted 8 years ago

“It make purchasing so easy. However I wish there was a way to turn of the sign in password. I live alone and I'm the only person who uses the computer.”

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Posted 8 years ago

“I have had Roboform for years now. It has been the ideal password manager for my hundreds of passwords. Over the years, I have NEVER once had any hacking issues and feel totally confident that my information is secure. The primary benefit is that, with Roboform Everywhere, I can protect all of my devices and sync in real time--all for one annual fee! Support has been reliable and the annual fee is very reasonable. I recommend Roboform to anyone looking for a safe, secure and reliable password manager. The only improvement to suggest would be support for Kindle products.”

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Posted 8 years ago

“It works everytime”

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Posted 8 years ago

“It feels secure knowing I have a unique and complex password for each and every account and I don't have to memorize but one. I appreciate the one click fill and go login.”

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Posted 8 years ago

“RoboForm gets worse with each iteration. When you try to log in to a site but are not logged into RoboForm, it doesn't give you an option to log on to RF. It takes much navigation and lots of clicks to do that. Similarly, lots of clicks if you want to find a login for a specific site. Used to be much easier.”

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Posted 8 years ago

Hi there - Thank you for taking the time to address this matter. We highly value user feedback and as such, we are working to streamline this process and provide an update in the near future. Thanks again.

Posted 8 years ago

“I depended on RoboForm-2-Go when its not possible or appropriate to install the RoboForm app on a PC. It is no longer supported so I am switching password managers. RoboForm 7 used to work well with FireFox, but now it works intermittently. I do not want to switch to RoboForm 8 because it requires a file format update and I still need to use RoboForm-2-Go.”

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Posted 8 years ago

Hi Arren - we understand your frustration, however due to an increasing restriction imposed on extensions by browsers, we've unfortunately had to discontinue RoboForm2Go in version 8. Regarding the Firefox issues you're experiencing, if you can please submit this information via a ticket, a technical support representative will gladly assist. www.roboform.com/support. Thank you.

Posted 8 years ago

“A part from the fact that i must reinstall the software every time when my computer restart, all is ok !”

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Posted 8 years ago

Hi Raymond - thank for taking the time to provide a review. If you can please submit a ticket via our online support center, our technical support team will review your diagnostic files in an effort to resolve the issue you're experiencing. www.roboform.com/support. Thanks again!

Posted 8 years ago

“Remembers passwords I had completely forgotten.”

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Posted 8 years ago

“Everything ist working without troubles - Support fits the problems quckliy.”

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Posted 8 years ago

“simple et pratique”

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Posted 8 years ago

“It does remember usernames and passwords and allows for notes. On my desktop, it mostly fills in username and passwords. I would like it to fill in usernames and passwords for ALL login websites on my desktop. I would like it to fill in usernames and passwords on my iPhone and Android phones. RoboForm is not that useful on smart phones.”

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Posted 8 years ago

Thank you for taking the time to provide feedback. We strive to provide the best user experience across all devices. With that being said, we acknowledge there's room for improvement on mobile and we are working to implement increased functionality.

Posted 8 years ago

“Saves time, works very well.”

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Posted 8 years ago

“RoboForm offers multi-device access which is great, but with the new online account management, I am worried that the data could be breached. Also, the elimination of the browser bar button may cause me to switch to another password manager.”

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Posted 8 years ago

Hi there - thank you for taking the time to provide a review. To address your security concerns, the new One File scheme for user data storage includes many benefits including: - Improved privacy: Data is not visible or accessible until the Master Password has been entered. -Better security: One large file is cryptographically stronger than several small files. - Faster synchronization: One file (compressed) transfers faster than several small files. Regarding the browser button, please submit a ticket via our online support system and include the browser/version you're using so that our technical support team can provide a resolution. www.roboform.com/support. Thank you.

Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews