RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.56

4.6 Rating 1,838 Reviews

91 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.6

Based on 1,838 reviews

Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400,
3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roboform is my memory.I can always trust it when I need it. It also works and sincs with me cell phone. Only one problem. Having a hard time getting AOL Toolbar to appear.”

Helpful Report

Posted 8 years ago

“I like Roboform a lot on my desktop but not as much on my kindle or android phone. When I need to log on to a site I first have to leave the site I'm on and go to Roboform, get the password than go back to the original site and manually fill on the password. It's annoying and it's too many steps. This needs definitely improvement. If it worked the same as on my desktop I'd give it 5 stars.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to provide your feedback. We've passed it along to our developers for their review.

Posted 8 years ago

“I used to like roboform a lot and would have rated it at least a 4-5. Since Windows 10 though not so much. Especially since it won't save or auto fill.”

Helpful Report

Posted 8 years ago

Hi Krouses Electric - thank you for reaching out. Regarding the form filling issues you're experiencing in Windows 10, if you can please submit a ticket via our Online Help Center, a technical support representative will gladly investigate on your behalf. Please submit a ticket here: https://www.roboform.com/php/rtss/main?lang=en

Posted 8 years ago

“I am a very happy customer have been using R0boForm for more than 15 years, sure made life easier specially now with the computer 💻 world way to many passwords and user 👥 names to remember, keep up the awesome work”

Helpful Report

Posted 8 years ago

“I have been using it for years as my password manager. It is easy to operate and secure.”

Helpful Report

Posted 8 years ago

“Have used for about ten years first on windows computers and last two years on macs. Never a problem ...reliable!”

Helpful Report

Posted 8 years ago

“fast and accurate”

Helpful Report

Posted 8 years ago

“ease of use”

Helpful Report

Posted 8 years ago

“"It hasn't made me terribly happy. Some sites where I saved the password lost the password. Don't get option to save lost passwords. Inconsistant sync. " You requested that I revise my review as the issue was resolved. Unfortunately, the issue reoccurred as, while away with out access to my passwords, I was unable to access sites that I use frequently. This was most troublesome”

Helpful Report

Posted 8 years ago

Hi there - we're sorry to hear that you've been experiencing some issues with RoboForm. If you can please provide additional information via our online ticketing system, a technical support representative will gladly assist. Please submit your ticket here: https://www.roboform.com/php/rtss/main?lang=en. Thank you.

Posted 8 years ago

“it is easy to log in in all the sites what I have saved in Roboform”

Helpful Report

Posted 8 years ago

“Love the program and feel my passwords are protected. Love the convenience”

Helpful Report

Posted 8 years ago

“When its installed properly and working instead of showing trial version it works well I lost my full version when i renewed my subcription and could not find where to install the licence key.”

Helpful Report

Posted 8 years ago

Hi Terence - thank you for reaching out. We've located your license within our system and have resent the instructions to your gmail account. Should additional assistance be needed, please do not hesitate to contact us via our online support system: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 8 years ago

Hi Terence - thank you for reaching out. We've resent your activation instructions to your gmail address. Should additional assistance be required, please feel free to contact us via our online support system: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 8 years ago

“Reliable secure method for generating and storing passwords and login details.”

Helpful Report

Posted 8 years ago

“I'm 73 and remembering hundreds of passwords is impossible. Your program does this for me and can easily change password regularly. Program is safe and easy to use .”

Helpful Report

Posted 8 years ago

“For the most part it is good, but when an operating system gets updated it takes too long before RoboForm is updated to work.”

Helpful Report

Posted 8 years ago

“One of the most used softwares for me and my security. It's amazing how useful and easy this software is. Thank you very much and i hope to have some more features like one's already has.”

Helpful Report

Posted 8 years ago

“I love RF and have for years. My only complaint is taking away the toolbar and replacing it with a little box. I'm now using Firefox for that very reason instead of Safari”

Helpful Report

Posted 8 years ago

Hi Dottie - Are you referring to how RoboForm displayed within Chrome? If so, Chrome has a policy where it does not allow toolbars in the browser. As a result, RoboForm will appear as a button in the upper right side of the browser.

Posted 8 years ago

“I use RoboForm to keep track of a ton of login credentials - all my own sites' backends, my cpanels, various online tools and accounts, as well as those of several clients. I used to keep track of those in an encrypted Excel spreadsheet, but that meant I had to log into that spreadsheet several times each day, copy/paste usernames and passwords... working on half a dozen different sites and as many or more online accounts each day made that a royal pain! A good friend suggested I try RoboForm out, so I purchased it and now I wish I had done so years ago. Just renewed it again and will be doing so many more times, I'm sure. It's a major time-saver, it's secure as Ft. Knox and it makes organizing a few hundred sets of credentials a piece of cake. I highly recommend it!”

Helpful Report

Posted 8 years ago

“RoboForm is a good password manager. It's not perfect, but as it works pretty well on multiple devices I'll put up with a few small problems.”

Helpful Report

Posted 8 years ago

“RoboForm has saved me hours of time keeping track of login credentials to hundreds of websites. At the same time, it has allowed me to use complex passwords everywhere. The program needs work on the Mac platform, though. On many sites, I have to open the editor and copy/paste credentials because the "fill" function doesn't work.”

Helpful Report

Posted 8 years ago

Hi Eliot - thank you for taking the time to provide feedback. We've passed it along to our technical support and development team for their review.

Posted 8 years ago

RoboForm is rated 4.6 based on 1,838 reviews