Roman Originals Reviews

"Just ordered from Roman petite as it says on their website that returns can be taken to the local shop for immediate refund to find that this is only by gift card NOT WHAT ITS SAYS ON WEBSITE \r\nwill not order from Roman again 21 working days for a refund is unacceptable"

"Ordered dress in a size 14 for a wedding. Zipped up but very tight so ordered size 16 and zip wouldn\u2019t go up!l- smaller than the 14!!!!\r\nRoman used to be quality and true to size, not any more"

"I am a regular customer and have spent a lot of money with Roman but they have lost a Customer now, item returned online for a exchange to next size up as petite jumpsuit too short in the body. The nearest store 12 miles away don\u2019t stock Petite do sent back online as order that way . Tracking shows they got item off me 18\/05\/23. 3 emails got automated response . Phone isn\u2019t answered or it\u2019s automatic cut off. Wanted the item for my holiday well it\u2019s too late now. I\u2019ve gone through resolver and got same automatic reply. Going to consider small claims case as I want full refund now"

"My dress was delivered to another address. Not to my home. Never got it! Complained on Trust Pilot too. Roman dissapeared with my money and my dress. \r\nUk mail sent photo of delivery at an unknown door and address. Where is Roman to account for what happened? Want my money back!"

"My dress was delivered to another address. Not to my home. Never got it! Complained on Trust Pilot too. Roman dissapeared with my money and my dress. \r\nUk mail sent photo of delivery at an unknown door and address. Where is Roman to account for what happened? Want my money back!"

"I have brought so many items from yourself and have been so so happy \u2026. However my latest purchase the lovely jump suit black at the bottom and whit polka dot on the top \u2026.. \r\nFollowed the wash instruction \u2026. Came out grey ? I\u2019m not happy not the quality I\u2019d expect from yourselves \u2026\r\nI\u2019m so upset as it was a beautiful piece of clothing.\r\nI would like to say the ladies in the store at Kettering are lovely !! And always helpful"

"The worst ever experience i regularly order online and never in my life had this from any other company i am fuming \r\nOrdered items 10th May they arrived and sent back next day Romans returns have received by tracking details 13th may i still till this moment not had my refund or even a response from my 7 emails chasing my calls wont contact the phone lines are down ???? And also my long messages on facebook inbox to Roman not response no refund and its now 5 weeks after payment you owe me \u00a392 will never order with u again !!!!!"