Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.30

4.3 Rating 1,731 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered something online. It hasn’t arrived yet Maybe sending me follow up emails for a review would be better once I’ve got what I ordered”

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Posted 2 years ago

We appreciate your feedback and apologize for any inconvenience. We're committed to improving and value your insights.

Posted 2 years ago

“Item is still not shipped and haven't received confirmation but money has been removed from my account”

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Posted 2 years ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 2 years ago

“Very helpful team.”

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Posted 2 years ago

“The purchasing process was quick and smooth. As far as the product goes I haven't received it yet so can't comment.”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Easy click and collect, unfortunately the part I bought had been used and fitted to someone else's vehicle as it has marks and scratches from bolts and rub marks from a poor fitment, as well as paint missing from the bracket. Not bad for new in the box!”

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Posted 2 years ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted. I have sent you an email.

Posted 2 years ago

“Done 4 orders in the last 2 week with them and the service was awesome. The products are great quality at an ever greater price.”

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Posted 2 years ago

“As advertised! Great communication. Arrived promptly.”

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Posted 2 years ago

“Ordered items (that are in stock at local shop) for Click and Collect 2 days ago. Still no contact despite 2 x emails and 1 x phone call. Have however received 2 x emails for review of service, so here is the honest review: Pretty disappointed in the lack of customer service for items that are in stock.”

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Posted 2 years ago

We're sorry your experience didn't meet your expectations. Your feedback is important, and we're working to make improvements.

Posted 2 years ago

“Great service. The website is easy to navigate, prices are excellent, and purchasing is straightforward. Racks were delivered within a couple of days.”

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Posted 2 years ago

“My second purchase from RRG in the last two weeks. I couldn't ask for better service or efficiency. Impressed!!”

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Posted 2 years ago

“Super happy with the service we received from the staff, the communication was great and the quality of the product was excellent. Only 1 small issue, which Roof Racks Galore may not be aware of (and probably more of a Nissan issue) but we had to cut a larger hole on the removable roof rack cover for the 23' Nissan TI-L model. Was okay for hubby to do as he is handy but for someone who is looking for a straight bolt-on rack they may need some help to make it fit. No reflection on Roof Racks Galore - just a note for others :)”

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Posted 2 years ago

“Super user-friendly site and quick delivery. Reccomended”

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Posted 2 years ago

“Affordable quality, as ordered, on time”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“The ease of the website was easy. I was contacted promptly regarding the order however I was informed of a reasonable delay in supplying the product. But then the product arrived earlier than I had been informed it would.”

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Posted 2 years ago

“My experience with Roof Racks Galore was fantastic. From their website to their fitting, getting my setup ordered and delivered so everything could be fitted before my trip, these people bent over backwards to make it happen. I can't recommend Roof Racks Galore highly enough! Thank you.”

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Posted 2 years ago

“Needed some kayak carrying accessories for my roof racks. Roof Racks Galore had a great range and with the use of the online chat I was able to get just what I needed.”

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Posted 2 years ago

“Delivery delays, poor communication with tracking tool not working”

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Posted 2 years ago

Hi Cyril, I'm really sorry to read that your experience with us has not been at our normal high standards. The team are trying their best to get through this extremely busy Black Friday sale, but we know that the experience for some customers has not been good enough and we apologise for that. I hope you've now received your order and are happy with it. If not, we are available on the phone and via online chat during business hours and we will do everything we can to help you. Best wishes, Elliot Oxley Operations Manager

Posted 2 years ago

“It was great service and the delivery was so quick. Got our parcel today. So relieved as it's a Christmas gift. Thankyou very happy”

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Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,731 reviews