Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and value, highly recommended. Will definitely buy again should I need anything in the future.”

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Posted 3 years ago

“Very happy with my hall table, well built and sturdy. Fits in nicely with newly decorated hall. Order was dispatched and delivered quickly. Would order again from Roseland”

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Posted 3 years ago

“Our furniture looks very good. It arrived punctually and very well wrapped. We are pleased with our purchase”

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Posted 3 years ago

“Second purchase from this company as was very pleased with the service first time round and was not disappointed this time. Excellent from start to finish. Couldn't be more pleased. The sideboard is a good strong piece of furniture true to picture on Web site. Would recommend.”

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Posted 3 years ago

“Love it - very high quality tv stand at an excellent price. Delivery was very good and item well packaged/protected. Will order from here again.”

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Posted 3 years ago

“Very solid furniture easy to put together”

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Posted 3 years ago

“First class quality and delivery was very good. Will certainly recommend them.”

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Posted 3 years ago

“Very pleased with new chest of drawers Arrived very fast and good value for money”

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Posted 3 years ago

“Lovely piece of furniture and excellent value for price paid.It looks lovely in my living room”

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Posted 3 years ago

“Who could ask for more. An excellent and attractive product, ordered and delivered within three days. Thank you for your efficiency and easy of ordering.”

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Posted 3 years ago

“Once again Roseland have quickly provided a good quality product.”

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Posted 3 years ago

“I recently ordered another two items a lamp table and blanket box. I had an email advising the box was out of stock giving me the choice to await delivery or cancel. Decided to wait. Lamp table arrived and is usual good quality and good value for money.”

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Posted 3 years ago

“Absolutely delighted with London Oak sideboard and coffee table. High quality furniture at a fantastic price. Very well packaged, too. Will be ordering again from Roseland.”

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Posted 3 years ago

“Not overly impressed with this purchase. It arrived with a faulty drawer. They wanted the whole table back to send me a new one. second one arrived with the same fault but not as bad so I kept it. Now 2 years on I have had to move the faulty drawer to the bottom of the cupboard as I use that drawer less. Weird company to deal with would not recommend.”

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Posted 3 years ago

Thank you for your review. I have looked back at our last communication back in 2019 and cannot see that you reported any fault with the replacement unit and we have not heard from you Aug 5th 2019. If you had raised this at the time then we would certainly have been able to assist you in getting this rectified. Kind regards Roseland Furniture

Posted 3 years ago

“Loved the item of furniture but it was scratched and the paint wasn’t great in some places. As I did like it I agreed £25 reduction from an item costing £159. I did hope for more but agreed in the end as I didn’t want to return and run the risk of a replacement being worse. If I hadn’t liked the item and colour so much I would have taken a full refund.”

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Posted 3 years ago

“The service and delivery were good and I am pleased with the book case. My complaint is that the book case was securely wrapped and the deliverers said that they were not allowed to unpack it (in the garage as we hoped). Instead it was left in the hall, where my husband and I had to unpack it ourselves. This was heavy work.”

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Posted 3 years ago

“Quoted 8 weeks delivery but delivered it in 10 days This was a problem because we were on holiday. We came home to find it delivered on the door step soaking wet”

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Posted 3 years ago

Thank you for your review Ian Tilbrook. I am sorry for the confusion with delivery timescales. Our website did not indicate 8 weeks delivery it indicates 8 working days. If you could update your review accordingly in regards to this, then that would be very much appreciated. Unfortunately, by the time that we were informed by yourself, that you would not be at home for delivery, the goods were already on the way to you. The driver should not have left this without your permission so we will take this up with the courier company that made delivery. We can only apologize for them doing this. Best regards Roseland Furniture

Posted 3 years ago

“Very good and quick service, really pleased with the furniture.”

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Posted 3 years ago

“Ordering and delivery was very easy, quick and efficient. Was kept upto date with delivery date and time. Sofa is lovely to look at . The feet are already on part of the sofa which is great but on the next part where you have to put the feet on yourself is a nightmare, you just can’t screw them in securely. The back is on runners and is meant to slot in easily. Absolutely impossible as the runners on the sofa and the back were out by about half a cm, luckily we managed to screw it off and move it. Not good quality for the £649 price tag. Dies t feel sturdy either.”

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Posted 3 years ago

“Cabinet arrived undamaged promptly, well packed. Good quality, value for money.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews