Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and delivery were good and I am pleased with the book case. My complaint is that the book case was securely wrapped and the deliverers said that they were not allowed to unpack it (in the garage as we hoped). Instead it was left in the hall, where my husband and I had to unpack it ourselves. This was heavy work.”

Helpful Report

Posted 4 years ago

“Quoted 8 weeks delivery but delivered it in 10 days This was a problem because we were on holiday. We came home to find it delivered on the door step soaking wet”

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Posted 4 years ago

Thank you for your review Ian Tilbrook. I am sorry for the confusion with delivery timescales. Our website did not indicate 8 weeks delivery it indicates 8 working days. If you could update your review accordingly in regards to this, then that would be very much appreciated. Unfortunately, by the time that we were informed by yourself, that you would not be at home for delivery, the goods were already on the way to you. The driver should not have left this without your permission so we will take this up with the courier company that made delivery. We can only apologize for them doing this. Best regards Roseland Furniture

Posted 4 years ago

“Very good and quick service, really pleased with the furniture.”

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Posted 4 years ago

“Ordering and delivery was very easy, quick and efficient. Was kept upto date with delivery date and time. Sofa is lovely to look at . The feet are already on part of the sofa which is great but on the next part where you have to put the feet on yourself is a nightmare, you just can’t screw them in securely. The back is on runners and is meant to slot in easily. Absolutely impossible as the runners on the sofa and the back were out by about half a cm, luckily we managed to screw it off and move it. Not good quality for the £649 price tag. Dies t feel sturdy either.”

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Posted 4 years ago

“Cabinet arrived undamaged promptly, well packed. Good quality, value for money.”

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Posted 4 years ago

“Easy to order. Delivered to next door neighbour as my husband didn’t hear the courier knock at the door.”

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Posted 4 years ago

“The Mini London Oak Sideboard was delivered promptly and was as described. Just the handles to put on. A lovely looking piece of furniture. There was a screw missing to anchor the drawer but a quick phone call and they are sending me one.”

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Posted 4 years ago

“Hi it would be good if furniture did not go missing. But the best thing. The furniture is great. A big thank you.”

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Posted 4 years ago

“The piece of furniture we ordered was delivered promptly. It was exactly what we wanted - and came in one piece: no flat-pack do-it-yourself, thank goodness. The quality of the item is excellent. It has proved to be just what we expected from the advertising details - and, therefore, just what we wanted. Thank you.”

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Posted 4 years ago

“Our first item of furniture was damaged a phone call to Rosalind and all was sorted will definitely be ordering again also will recommend them”

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Posted 4 years ago

“The furniture is good and the fact it comes pre-built is a bonus. I’m less than impressed by the lack of response to emails though and your choice of delivery partner who are awful”

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Posted 4 years ago

“You would have 5 stars if there hadn’t been so much packaging!!!It took me an hour to unwrap but am very pleased with my sideboard!”

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Posted 4 years ago

“I have purchased three wardrobes and a bookcase. They were delivered promptly and are of beautiful quality. I am delighted with the service I received and with the quality of the products.”

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Posted 4 years ago

“I am very pleased with my purchase, prompt delivery very helpful driver”

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Posted 4 years ago

“Very impressed with the service we received,The top of the unit was damaged, the technical expert did an amazing job repairing it,The quality of the furniture is excellent.Thank you”

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Posted 4 years ago

“BEAUTIFULLY MADE LOOKS RELLY NICE ,',,,,,,,,,,”

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Posted 4 years ago

“Looked to refresh a couple of pieces of furniture. I did not want to wait weeks for delivery so filtered to in stock items, found what I wanted quickly. Delivery was within 3 days after payment (even with covid and lack of drivers) A quick in and out and we were done. No assembly other than a couple of drawer knobs. Great service.”

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Posted 4 years ago

“We were really pleased with the cupboard The quality was very good Delivery was quick and it arrived well packaged and it was perfect It looks lovely in the shower room for my toiletries and towels Would recommend this company”

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Posted 4 years ago

“Service and items purchased from Roseland were very good - no complaints at all. However marked only as 3* in view of the courier company contracted by Roseland (Tuffnells) who are unable to provide a day/date for delivery supposedly the evening before it is due - which is bad enough - but in our case ended up being an email sent several hours after the item had already been delivered on a day we were just lucky to have been in. Needs to be improved as Roseland is suffering for the service provided for a sub contracted part of their process.”

Helpful Report

Posted 4 years ago

Hello Steve Pinnell Thank you for your review, we are sorry that delivery did not meet expectations. We have taken your comments on board and passed these to our courier for their consideration. kind regards Roseland

Posted 4 years ago

“Ordering easy with lovely people. Unfortunately delivery wasn’t great but that wasn’t Roseland. Also item was damaged I took pictures and sent off to them straight away. The damage could be sorted by myself. The lovely people there sorted a part refund the same day. Thanks Roseland👏👏👏”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews