Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,943 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 5 star review on 5th April 2026

Brett Wallace

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered another two items a lamp table and blanket box. I had an email advising the box was out of stock giving me the choice to await delivery or cancel. Decided to wait. Lamp table arrived and is usual good quality and good value for money.”

Helpful Report

Posted 4 years ago

“Absolutely delighted with London Oak sideboard and coffee table. High quality furniture at a fantastic price. Very well packaged, too. Will be ordering again from Roseland.”

Helpful Report

Posted 4 years ago

“Not overly impressed with this purchase. It arrived with a faulty drawer. They wanted the whole table back to send me a new one. second one arrived with the same fault but not as bad so I kept it. Now 2 years on I have had to move the faulty drawer to the bottom of the cupboard as I use that drawer less. Weird company to deal with would not recommend.”

Helpful Report

Posted 4 years ago

Thank you for your review. I have looked back at our last communication back in 2019 and cannot see that you reported any fault with the replacement unit and we have not heard from you Aug 5th 2019. If you had raised this at the time then we would certainly have been able to assist you in getting this rectified. Kind regards Roseland Furniture

Posted 4 years ago

“Loved the item of furniture but it was scratched and the paint wasn’t great in some places. As I did like it I agreed £25 reduction from an item costing £159. I did hope for more but agreed in the end as I didn’t want to return and run the risk of a replacement being worse. If I hadn’t liked the item and colour so much I would have taken a full refund.”

Helpful Report

Posted 4 years ago

“The service and delivery were good and I am pleased with the book case. My complaint is that the book case was securely wrapped and the deliverers said that they were not allowed to unpack it (in the garage as we hoped). Instead it was left in the hall, where my husband and I had to unpack it ourselves. This was heavy work.”

Helpful Report

Posted 4 years ago

“Quoted 8 weeks delivery but delivered it in 10 days This was a problem because we were on holiday. We came home to find it delivered on the door step soaking wet”

Helpful Report

Posted 4 years ago

Thank you for your review Ian Tilbrook. I am sorry for the confusion with delivery timescales. Our website did not indicate 8 weeks delivery it indicates 8 working days. If you could update your review accordingly in regards to this, then that would be very much appreciated. Unfortunately, by the time that we were informed by yourself, that you would not be at home for delivery, the goods were already on the way to you. The driver should not have left this without your permission so we will take this up with the courier company that made delivery. We can only apologize for them doing this. Best regards Roseland Furniture

Posted 4 years ago

“Very good and quick service, really pleased with the furniture.”

Helpful Report

Posted 4 years ago

“Ordering and delivery was very easy, quick and efficient. Was kept upto date with delivery date and time. Sofa is lovely to look at . The feet are already on part of the sofa which is great but on the next part where you have to put the feet on yourself is a nightmare, you just can’t screw them in securely. The back is on runners and is meant to slot in easily. Absolutely impossible as the runners on the sofa and the back were out by about half a cm, luckily we managed to screw it off and move it. Not good quality for the £649 price tag. Dies t feel sturdy either.”

Helpful Report

Posted 4 years ago

“Cabinet arrived undamaged promptly, well packed. Good quality, value for money.”

Helpful Report

Posted 4 years ago

“Easy to order. Delivered to next door neighbour as my husband didn’t hear the courier knock at the door.”

Helpful Report

Posted 4 years ago

“The Mini London Oak Sideboard was delivered promptly and was as described. Just the handles to put on. A lovely looking piece of furniture. There was a screw missing to anchor the drawer but a quick phone call and they are sending me one.”

Helpful Report

Posted 4 years ago

“Hi it would be good if furniture did not go missing. But the best thing. The furniture is great. A big thank you.”

Helpful Report

Posted 4 years ago

“The piece of furniture we ordered was delivered promptly. It was exactly what we wanted - and came in one piece: no flat-pack do-it-yourself, thank goodness. The quality of the item is excellent. It has proved to be just what we expected from the advertising details - and, therefore, just what we wanted. Thank you.”

Helpful Report

Posted 4 years ago

“Our first item of furniture was damaged a phone call to Rosalind and all was sorted will definitely be ordering again also will recommend them”

Helpful Report

Posted 4 years ago

“The furniture is good and the fact it comes pre-built is a bonus. I’m less than impressed by the lack of response to emails though and your choice of delivery partner who are awful”

Helpful Report

Posted 4 years ago

“You would have 5 stars if there hadn’t been so much packaging!!!It took me an hour to unwrap but am very pleased with my sideboard!”

Helpful Report

Posted 4 years ago

“I have purchased three wardrobes and a bookcase. They were delivered promptly and are of beautiful quality. I am delighted with the service I received and with the quality of the products.”

Helpful Report

Posted 4 years ago

“I am very pleased with my purchase, prompt delivery very helpful driver”

Helpful Report

Posted 4 years ago

“Very impressed with the service we received,The top of the unit was damaged, the technical expert did an amazing job repairing it,The quality of the furniture is excellent.Thank you”

Helpful Report

Posted 4 years ago

“BEAUTIFULLY MADE LOOKS RELLY NICE ,',,,,,,,,,,”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,943 reviews