Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

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“Good quality Reasonably priced Delivered promptly”

Helpful Report

Posted 4 years ago

“My experience has been very disappointing. When I placed my order in August for a set of 3 matching chests of drawers, I made it clear to Roseland that I wanted all 3 to be delivered at the same time. Prior to that, I had waited several weeks for them all to be in stock. The chests were delivered in September but on unpacking, the largest of the 3 chests was found to be badly damaged. I sent Roseland photographs showing clearly that the frame of the 6-drawer chest was broken in two places. They offered me £65 to keep the chest (for which I had paid £439.95) even though I had explained that 2 of the drawers couldn't be opened. I would have asked for a refund, but I needed a replacement chest in order to make up the set with the other 2. Roseland agreed to send a replacement, but refused to let me keep the damaged chest in the meantime (I could have made use of the 4 drawers that worked). The courier refused to collect on any day apart from Tuesday, wouldn't give a time-slot until the night before, and didn't keep to the notified time-slot. Roseland insisted that I repackage the broken chest, a job that took 2 people over an hour. I was told that because the chest was out of stock I would have to wait at least another 12 weeks to be sent a replacement. Even more disappointing, I was told that all customers who had ordered the same item between the date of my original order and the date on which the damaged chest arrived would be given priority over me when the item came back into stock. I've heard nothing from Roseland for over a month. I am stuck without adequate storage in my bedroom (I moved house in July), I have only 2 of the 3 matching items that I ordered, and I have no idea when I will receive a replacement for a chest that I paid for over 2 months ago.”

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Posted 4 years ago

Hello Jennifer Iles We are sorry that we have not met your expectations , we will send you a private email on this matter. Please respond so we can communicate directly. Kind regards Roseland

Posted 4 years ago

“Lovely quality and exactly as described. Very happy with purchase”

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Posted 4 years ago

“First class service and prompt delivery. Wouldn't hesitate to use this company again.”

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Posted 4 years ago

“A good company to deal with, ordering was easy, goods arrived quickly and well packed. Beautifully made furniture at an affordable price. What more could you ask for. Very pleased .THANK YOU”

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Posted 4 years ago

“Fantastic service. Perfectly packed and driver used initiative in where to leave as I was out. Good value. Really pleased”

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Posted 4 years ago

“Swift & prompt service”

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Posted 4 years ago

“Cupboard very nice”

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Posted 4 years ago

“Great company second time Iv’e ordered from them, my item was delivered from Cornwall to the highlands in a few days!”

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Posted 4 years ago

“We had never ordered from Roseland Furniture before, but should we need anything in the future I would not hesitate to order again. Our 3 pieces of furniture were without doubt wrapped and packaged better than anything we've ever received. Almost certainly done with pride and care. Delivery was quoted as 7 days and in 7 days it was delivered. We recommend Roseland Furniture 100%.”

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Posted 4 years ago

“The service was very good and I was pleased it found the right address.”

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Posted 4 years ago

“Love the cross leg dining table. Fantastic finish. Quick delivery. Great service”

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Posted 4 years ago

“A great piece of furniture that was delivered very quickly and was extremely securely wrapped. Good updates on delivery process as well. All in all an excellent service.”

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Posted 4 years ago

“Really pleased with the London Oak drawers and bedside tables from Roseland Furniture. It is very sturdy and well made furniture. It arrived well packaged and already assembled, just the handles to fix which was easy. Very helpful lady when I rang customer services to add to my order. I can thoroughly recommend them.”

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Posted 4 years ago

“Beautiful design. Real wood.”

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Posted 4 years ago

“Beautiful piece of furniture… very pleased with our purchase”

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Posted 4 years ago

“Good quality piece of furniture at a competitive price,delivery was prompt and kept informed of progress”

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Posted 4 years ago

“Good value for money, affordable furniture well made good quality. Only downside was delivery which was delayed.”

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Posted 4 years ago

“I'm delighted with my sideboard. The delivery was much quicker than I had expected, too.”

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Posted 4 years ago

“Fab product great delivery guys. Small niggle for safety it needs attaching to the wall the bits for doing this were not included … easy to get not expensive but not to hand”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews