Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mini sideboard we bought is very good quality and great value for money. It was delivered by a helpful and friendly delivery man. We are very pleased with our purchase.”

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Posted 3 years ago

“Such a good company”

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Posted 3 years ago

“Absolutely disgraceful said part of my bench came broken and have had no reply at all emailed several times still nothing!!! Very disappointed”

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Posted 3 years ago

Hello Luke Berry, I am sorry there is an issue, we can see you have contacted us and our colleagues have replied , we are currently waiting on your response. Kind regards Roseland

Posted 3 years ago

Hello Luke. I have checked this again today (8.11.21) and we still not have a response to our email that we sent you on 13.10.21 Please could you check your email inbox and also your spam/junk folder so that we can work towards getting this rectified for you? Kind regards Roseland Furniture

Posted 3 years ago

“The oak bed looks lovely, good quality wood and fairly easy to put together. One minor point was that one of the screws had penetrated the side a little too far so that you could just see the wood bulging out on the outside. As it was going against a wall it didn't matter. Have had numerous items from Roseland, all good. The delivery process was not good, I came home to find the bed just dropped in three boxes on the drive in full view of the street. I had no notification of the forthcoming delivery or statement to say it had been delivered. Just fortunate that I came home when I did!”

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Posted 3 years ago

“I absolutely love me sofa it’s firm and really comfortable to sit on. The colour goes with my pale grey carpet.”

Roseland Furniture 5 star review on 28th October 2021

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Posted 3 years ago

“Service was faultless”

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Posted 3 years ago

“Very pleased with my purchase and would recommend Roseland to my family and friends.”

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Posted 3 years ago

“I am very happy with sideboard. For the money it's a great product.”

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Posted 3 years ago

“I ordered 5 pieces of furniture from Roseland. I had to return one piece because it was damaged in transit, but was delighted with the rest. Customer services are second to none - the best I have ever come across anywhere. Whether I phoned or e-mailed, my queries were given immediate attention. The only reservation I have is about the couriers who did not always come up to scratch, but the Roseland company is one you can trust.”

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Posted 3 years ago

“The narrow bookcase I ordered arrived so quickly, fully assembled and exactly as described. It fits perfectly into the carefully measured gap in my office room.”

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Posted 3 years ago

“The nest of tables arrived very well packaged and when promised, however one of them was slightly damaged. Their customer service is excellent, as soon as I contacted them they replied with 3 options - I chose a partial refund which they actioned immediately. Very impressed.”

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Posted 3 years ago

“Just thought the colour wasnt quite the same as in pictures...otherwise, wonderful!”

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Posted 3 years ago

“We received the first sideboard with a damaged edge and had to return this. The second one delivered was not damaged as such, but the quality and finish is poor for the price we paid. The grooves on the top at either end are not of the same width, the back has poor finish and what looks like glue marks that have run down the whole back, so could not be shown from that side. We could have bought better from IKEA ( for half the price) and won’t buy from you or recommend you to anyone. I am happy to send photos but this review will not allow me .”

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Posted 3 years ago

Hello John Forth, We are sorry to hear that we have not met your expectations. We will contact you via email so we can communicate directly. Kind regards Roseland

Posted 3 years ago

“Arrived on time, very good value for money”

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Posted 3 years ago

“Really good quality chest of drawers. Very quick delivery time. Good communication.”

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Posted 3 years ago

“Excellent service good quality book shelf with really speedy delivery to Northern Ireland”

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Posted 3 years ago

“It has been very frustrating as we placed the order at the start of spring and received it October we understood that there was a delay but it was still advertised as 6 weeks delivery and we had been waiting months, we had to chase and given %off but it was frustrating”

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Posted 3 years ago

Thank you for your review and I am sorry to hear of your frustration. I am glad to hear that you are happy with your new furniture. Kind regards Roseland Furniture

Posted 3 years ago

“A beautiful piece of furniture well made and looks good. I was looking for something to fit into a small space to store material used for patchwork and quilting and this is just perfect. It was well packaged to prevent any damage on transit. Thank you Roseland.”

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Posted 3 years ago

“Beautiful sideboard, staff really helpful when ordering and the packaging when delivered was second to none, amazing!”

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Posted 3 years ago

“Excellent quality furniture and very rapid delivery. Very pleased indeed”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews