Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am unable to review the furniture as as of posting i have still not recieved anything from you. I e mailed you and recieved an e mail saying you would resend. I picked wednesday as the delivery day as i was offered a choice but as yet have not had anything back, so at the moment can only offer one star, you took the payment immediately but are not so quick at supplying the goods.”

Helpful Report

Posted 6 years ago

“Star rating 0 I will never use is company again, it took 6 weeks for my units to arrive than sent cream instead off white,I needed to send photos because the lady on the phone ask do I no the difference between white and cream still waiting for the white units to b sent 3 weeks later and still haven’t got them now 9 weeks.. Never ever again will I use this company I don’t think anyone no’s wot their doing. Trudy owen”

Helpful Report

Posted 6 years ago

“My delivery was yesterday-both items faulty. I have spent ages trying to get through. The phone was finally answered by someone who thought I was someone else and cut me off. I now can’t get through again. Shocking customer service”

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Posted 6 years ago

“Shocking service Can not does to anyone or ever get through The delivery company is even worse Will never shop here again”

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Posted 6 years ago

“Paid extra for sat delivery which didn’t arrive and no communication. Rose land refunded the extra delivery charge but were not helpful in helping me getting a further delivery slot to suit. They said out of their control as they have nothing to do with the delivery, very disappointing service and wouldn’t buy from them again.”

Helpful Report

Posted 6 years ago

“Still awaiting delivery and had no contact regarding delay!”

Helpful Report

Posted 6 years ago

“The chest of drawers arrived completely battared, filthy dirty and all the protective foam hanging off. Needless to say it was severely damaged when I opened it. They did pick it up within a couple of days but I a still waiting for a refund. It has cost me two days off work.”

Helpful Report

Posted 6 years ago

“Very poor quality. Not solid oak and gaps in all joints. Additionally hands were corrided and green.”

Helpful Report

Posted 6 years ago

“Have not yet received the item of furniture yet (18.23 10/12/2018!!! Alan Stow”

Helpful Report

Posted 6 years ago

“Ordered a console table which was just over £200. The pictures looked good and reviews were good. They are a UK company and we thought they were supplying UK made products. The product was made offshore and the build quality was a DISGRACE. Very poorly manufactured, poor and weak joints, big gaps between joints and total RUBBISH. We have since bought one from Oak Furniture Land for the same price which is excellent.”

Helpful Report

Posted 6 years ago

“Could not say how nice the unit is it never arrived pretty bad company delivering who sent a text in the morning to say it’s coming today . I took a day off work . At 6 59 pm called them and they said the van broke down . Awaiting a refund”

Helpful Report

Posted 6 years ago

“The tables are cheap and nasty looking particularly the veneer tops Delivery was within a day which was excellent but very dissatisfied with quality not worth the money”

Helpful Report

Posted 6 years ago

“It would be nice to review this product, but unfortunately I have not received the goods I ordered. So I am not happy at all. Expected delivery within a week, it is now nine days and have not heard a word Also emailed twice now?”

Helpful Report

Posted 6 years ago

“This item arrived broken although the box appeared undamaged. We have requested a refund”

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Posted 6 years ago

“It has not arrived yet. Can you let me know where it is? Annalangford@yahoo.co.uk”

Helpful Report

Posted 6 years ago

“Item arrived damaged !!!”

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Posted 6 years ago

“Terrible service, broken promises.”

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Posted 6 years ago

“Nest of tables arrived - both tables with 3 legs only. Now awaiting a replacement. No compensation offered for the trouble in having to repack and arrange another delivery day. So far not very impressed.”

Helpful Report

Posted 6 years ago

“Good service - very pleased with quality of furniture”

Helpful Report

Posted 6 years ago

“Shoddy workmanship, drawers don’t fit properly, supports not the correct length very cheap and nasty, bits of ply at the back and underneath, they don’t look like the photo on the web site.”

Helpful Report

Posted 6 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews