Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,932 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using and can say that postage, packing and furniture was all really good. One issue but was quickly rectified with minimum fuss to me. Would definitely purchase from them again. Staff really friendly.”

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Posted 4 years ago

“Furniture seems pretty good and the delivery driver was polite and professional. When i made the purchase it might be useful to know how long it will be until the delivery”

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Posted 4 years ago

“good unit. delivery slow.”

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Posted 4 years ago

“Lovely chest of drawers well constructed and really pleased however the delivery firm were really poor I tried to contact them via email, phone and text but no answer. I also tried to contact Roseland to arrange time for delivery but again couldn’t make contact In end I had email 20 mins before delivery when I was at work and then delivery man rang me and ended up leaving chest of drawers in my porch which could have ended up with being stolen Such a pity as product is lovely”

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Posted 4 years ago

“Arrived on time in perfect shape, no damage. Happy customer here”

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Posted 4 years ago

“Love the unit, but not impressed with delivery. Was meant to be delivered between 5.30-7.30 pm. Was basically dumped in the front garden overnight. Anyone could have stolen it. No word / apology as to why the delivery was so late.”

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Posted 4 years ago

“very happy with the unit only inside cupboard isn't painted all over on one side about 2 ins down one side”

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Posted 4 years ago

“The ordering and delivery was easy and efficient. The quality of the furniture is overall very good. However the delivery crew would not unrap the items so that we could inspect them. Just advising if there's a fault we will probably be in the area again soon. There is a crack in the paint work that runs along the top join of the base plynth.”

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Posted 4 years ago

“Have purchased from this company before and find them well priced and del on time”

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Posted 4 years ago

“I have only made one purchase. The process for ordering and delivery went smoothly. Although the item was well packaged, it did have minor damage which I repaired. I didn't contact the company.”

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Posted 4 years ago

“Beautiful tall bookshelf arrived in good time and in perfect condition . Website says free delivery but unfortunately that doesn’t apply to everywhere disappointingly. Had my heart set on the unit so ended up paying a hefty delivery charge. Anyway - I’m very pleased with it.”

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Posted 4 years ago

“The furniture is wonderful. Very good quality and looks beautiful. The courier company that they use to deliver the furniture is horrendous and made the process quite stressful. That is my only criticism!”

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Posted 4 years ago

“Pleased with our TV stand - it looks good and does the job. Delivery was very quick.”

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Posted 4 years ago

“Not as good quality as I was expecting but meets the purpose”

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Posted 4 years ago

“Just what I wanted very pleased, would recommend for light weight furniture”

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Posted 4 years ago

“Great service. Good quality furniture”

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Posted 4 years ago

Hello Angela, Thank you for your kind words, I am pleased that you found your experience with us first class. We hope to be of service in the future. Kind regards Roseland

Posted 4 years ago

“Very fast delivery arrived in good shape. Disappointed with the weight of the unit. Expected it to be more heavily built. Thought it was being built in U.K, hence why we ordered it. Actually built in Vietnam. Should have gone to Dunelm.”

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Posted 4 years ago

“I bought a wooden TV unit, which was well- made and the ordering, delivery etc was very satisfactory. However, the colour of the unit was several shades darker than all the photos of it on the website, which was disappointing.”

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Posted 4 years ago

“As described. Dressing table not easy to attach legs to. Holes difficult to line up”

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Posted 4 years ago

“Wasn't sure how long delivery would be as placed order while item out of stock . Contacted customer services to find out if they had any idea of how long it would be . They couldn't give me a date , however shortly after I received notification that it was on it's way . Overall very happy with service .”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,932 reviews