Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From placing the order to delivery was just under 48 hours. Amazing! I was kept informed at every stage and the delivery driver was very friendly and helped lift the sideboard over my threshold.”

Roseland Furniture 5 star review on 8th June 2021

Helpful Report

Posted 4 years ago

“Sorry to be negative but I was disappointed. The grain transfer on the top was smudged and some of the cut edges were still jagged. I had expected better, £200 for a tv unit is not a small amount to pay. Your website is excellent and promises a quality product. No, I couldn't bear to go through the Returns process. I have smartened it up myself and it looks okay. I was hoping for more than okay. I shall not order from you again.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Maggi. I am sorry to hear that you were disappointed with the product. I have taken a look through our records and cannot see that you have reported any problems. Please email info@rosealndfurniture.com so that a member of our customer service team can offer some options to rectify this for you. Kind regards Roseland Furniture

Posted 4 years ago

“Excellent! Really good quality”

Helpful Report

Posted 4 years ago

“Very pleased with the purchase. Excellent quality and very reasonably priced. Delivery was reasonably prompt and the product was very well packaged.”

Helpful Report

Posted 4 years ago

“'Oak' dressing table arrived damaged. All four legs were split, a joint on the front was open and the frame behind was badly split. The dressing table is made up of an oak top and legs but the remaining frame is cheap, poor quality pine and ply. Not what you would expect from oak-quality furniture. Spend a bit more and buy the real thing. However, the customer service to get this returned and refunded was very good.”

Helpful Report

Posted 4 years ago

“Great website, very easy to navigate and the quality of their furniture is good. Delivery was very quick and product was packed well.”

Helpful Report

Posted 4 years ago

“Delighted with the product and the prompt service”

Helpful Report

Posted 4 years ago

“I haven’t yet received my purchase so cannot write a review it’s taken over 2 half weejs to get the delivery date”

Helpful Report

Posted 4 years ago

Thank you for leaving your feedback Pamela. I can see that the website listing states 10 working days for delivery for that particular item. This excludes bank holidays and weekends. Therefore delivery should still be within the estimate given on the listing at the time of placing the order. I am sorry if this is longer than you were expecting and we hope that you love your new furniture when it does arrive. Kind regards Roseland Furniture

Posted 4 years ago

“We recently purchased a TV Stand and Small Sideboard in cream with Oak Tops from the Padstow range and are highly with the style finish and quality of our purchase. From our initial telephone contact with Roseland answering all our pre purchase questions we placed our order on line. Delivery was absolutely superb and our order arrived 3 days later. It was a pleasure dealing with such a professional company and we have no reservation in giving them our highest recommendation.”

Helpful Report

Posted 4 years ago

“Found exactly what I was looking for, ordering was easy, arrived in good time, and item is of good quality”

Helpful Report

Posted 4 years ago

“Quality tv table pleased with it also delivery very efficient”

Helpful Report

Posted 4 years ago

“Really pleased…love the colour it was exactly what we wanted!”

Helpful Report

Posted 4 years ago

“Very good. I. Am. Happy”

Helpful Report

Posted 4 years ago

“Very pleased with Roseland delivery, I ordered a cabinet on the Sunday & it arrived Tuesday morning. I had an email to say it would be delivered between 11 & 12 they came at 11.05.”

Helpful Report

Posted 4 years ago

“Customer service was excellent. They went out of their way to cancel an order that had been dispatched so I could change my order. Very friendly and helpful. Thank you x”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Quality furniture for a reasonable price. Ordering online was easy. Company dispatched on same day of ordering. Bookcase came assembled and was great quality. Packaged really well. Would recommend”

Helpful Report

Posted 4 years ago

“My furniture was delivered on time. There was a fault with it but Roseland Furniture were very quick to get back to any messages and could not have been more helpful. The customer service was great.”

Helpful Report

Posted 4 years ago

“Not really sure why you are sending me this when the product I ordered was promised for 30 May 2021 and yet I still do not have it or any information as to its whereabouts”

Helpful Report

Posted 4 years ago

Thank you for your feedback Lorraine. I am sorry for the delay with your order. I can see that you have been in contact with the customer service team who are currently chasing this up for you. They will be in contact as soon as they have further information in regards to a delivery date. Kind regards Roseland Furniture

Posted 4 years ago

“Customer care and delivery were quick and very efficient. In addition their tele.no is quoted on the site and you can speak to actual person who answers the phone promptly.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews