Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great furniture. Our order was delivered quickly and efficiently. The wardrobe is well made and looks great. Unfortunately there was a small dent on one of the pieces but I was immediately offered a return or a small partial refund with no quibbles. I chose the refund and it was with me within 24 hours. No complaints here and I would definitely order from Roseland Furniture again.”

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Posted 4 years ago

“Bought a small bookcase. Delighted with the quality. Arrived promptly and it was expertly packed, arriving in pristine condition. Would use Roseland again.”

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Posted 4 years ago

“The furniture itself is ok. The despatch and delivery were not. My order was delivered in three lots. No notice was given and we were in by sheer luck. I have still yet to receive part three of my order. Some of the furniture was damaged in transit. Not great so far.”

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Posted 4 years ago

Hello Roy, We have contacted you via email on this matter. Regards Roseland

Posted 4 years ago

“I was really pleased with my purchase the quality was excellent and delivery was excellent really happy would recommend roseland furniture .”

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Posted 4 years ago

“Roseland Furniture is a very good furniture store with good quality furniture there packaging of furniture ordered is very good and courier delivery was excellent”

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Posted 4 years ago

“Lovely sideboard. Fits perfectly.”

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Posted 4 years ago

“With most aspects of the process i am completely happy. While looking into the furniture i wanted the customer service help was excellent. Protection / packaging of the item was excellent. I am happy with the furniture now i have it in my house. One point of concern is that i was not notified about the delivery and only received an email informing me that the item wo.uld be delivered 24 hours after it was actually delivered. So it was pure chance that i happened to be at home to receive the item. The delivery people were extremely helpful and did a great job in moving the item into my home. There are other items of furniture i am looking to get and this particular aspect makes me less confident about making a repeat order”

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Posted 4 years ago

“Unfortunately experienced long delays from placing order to receipt of goods due to Covid and shipping issues, but felt fully updated at all times and received 25% refund off the purchase price.”

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Posted 4 years ago

“Good quality product, sensible prices and excellent service”

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Posted 4 years ago

“Furniture was substandard and very poor quality...have returned goods awaiting a refund”

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Posted 4 years ago

I am sorry to hear that you were not happy with your item. We will contact you shortly on this matter. Kind regards Roseland

Posted 4 years ago

“Completely delighted with this set of tables - they arrived within two days of ordering, were very well packaged and look fabulous. So much so I've bought another set.”

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Posted 4 years ago

“Fantastic quality/amazing price/quick delivery 10/10 couldn’t ask for more, we love our new sideboard it’s made our living room really stand out will be buying all my furniture from Roselsnd in the future”

Roseland Furniture 5 star review on 9th June 2021

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Posted 4 years ago

“I was not at all happy with my purchase, it said it was solid wood, it definitely is NOT solid wood. It’s MDF, also when I messaged about the sideboard no one got back to me. Very disappointed”

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Posted 4 years ago

Hello, I am sorry you are not happy with your item, We will contact you shortly about this. Unfortunately we cannot see any communication from you on the issue with the sideboard. Kind regards Roseland

Posted 4 years ago

“We have bought several pieces of real oak wooden furniture including sideboards. We are extremely pleased by the quality of all our goods. We are also very impressed by the packaging and delivery.”

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Posted 4 years ago

“Out of stock at first, money taken, when back in stock shambolic delivery service, it took the 5th time of dates and times for item to arrive, 1st item damaged not a happy customer”

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Posted 4 years ago

Hello Nicola, It was good to speak to you , I am glad that we were able to talk about the issue you have had and we came to some conclusion. Kind regards Roseland

Posted 4 years ago

“Beautiful and very functional piece of furiture that was competitively priced, easy to order, robustly packaged for safe shipment, and arrived very soon after ordering. I would have no hesitation in ordering from Roseland again when required.”

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Posted 4 years ago

“Delighted with the nest of tables, look even better than the photo of them. Delivery was within the 8 days I was informed of when purchasing. This is my 2nd purchase within the past month and would highly recommend.”

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Posted 4 years ago

“Cannot fault this company. This is my second order from them. The quality of my goods is superb and customer service is excellent”

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Posted 4 years ago

“I purchased a small bookcase and corner tv stand in Farrow grey. Both are excellent quality look great and very prompt delivery, very pleased.”

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Posted 4 years ago

“Delighted with my Bedside tables and chest of drawers. They have made my room thank you!”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews