Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow…..absolutely delighted with my new sideboard. It’s even better than the picture on the website!!! So solid and such good quality. It’s looks amazing in my dining area, just what I wanted. Great communication from Roseland too from the online purchase to the delivery. Absolutely recommend Roseland on all accounts!”

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Posted 4 years ago

“Brilliant service, great communication all around. The quality is very high and at a reasonable price.”

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Posted 4 years ago

“Good quality furniture and fast delivery”

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Posted 4 years ago

“Highly recommended, good quick service good quality product for the price. Will definitely use again thank you.”

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Posted 4 years ago

“Did exactly what they said they would, when they said they would do it.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“We bought the oak coffee table with 2 baskets, excellent service, excellent product we r delighted with it.”

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Posted 4 years ago

“Very well packaged l am very pleased with it”

Roseland Furniture 5 star review on 14th June 2021

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Posted 4 years ago

“I'm not happy as they knew I couldn't move till lockdown was finished & it'd be over 30days but they told me itd be fine as its exceptional circumstances but once moved & unpackaged goods, one item was damaged but they refused to do anything about it as it was over the 30days. Won't be using them again after this.”

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Posted 4 years ago

Hello, We do ask that items are checked when they are received I'm afraid. Having checked your order we can see that the items were received on the 2nd March, We had not been made aware within the stated time that there was an issue,. We have also been informed that you have moved house since you have received the item. I apologise that we have not met your expectations. Kind regards Roseland

Posted 4 years ago

“Prompt despatch by Roseland, but let down by Tufnells the delivery firm who took well over a week to deliver and managed to damage the item into the bargain. Roseland were very supportive, gave us a variety of options and resolved the problem promptly without any fuss. Five stars to Roseland but zero to Tufnells.”

Roseland Furniture 5 star review on 13th June 2021

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Posted 4 years ago

“I love the furniture, but the Delivery service took over a month for them to organise on a day that suited me, not very practical.”

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Posted 4 years ago

Thank you for your feedback. We are glad to hear that you are happy with your new furniture. I am sorry to hear that you could not be free on the days that the delivery company were proposing for delivery. The delivery company used to make your delivery do try to be as flexible as possible. Best regards Roseland Furniture

Posted 4 years ago

“Great service Great team Great furniture Thank you”

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Posted 4 years ago

“Thrilled with my grey tv unit, nest of tables and lamp table. Packed so well and so couldn’t possibly get damaged and the quality for the money is first class. Would highly recommend this company. Thank you”

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Posted 4 years ago

“The chair we ordered is lovely and very happy with it. However the delivery firm used by Roseland were terrible and when the driver swore at me when I wondered why the delivery was a day later than promised with no communication, I was compelled to write a letter of complaint. I hope that Roseland will reconsider their choice of delivery firm as there are plenty of excellent and polite firms out there”

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Posted 4 years ago

Thank you for your feedback Jane. We are happy to hear that you love your new chair. In regards to the courier drivers behaviour, I am very sorry to hear this. We have taken this up with the delivery company who will investigate the matter for us and take the appropriate action. Kind regards

Posted 4 years ago

“Seamless from date of order to delivery.Item as described.”

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Posted 4 years ago

“The nest of tables is fine and look good in my living room”

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Posted 4 years ago

“Bedroom furniture arrived safely and was the best packaging I have ever seen on a furniture delivery. The furniture was made in Vietnam and I must say the quality of the finish was superb. Well done Roseland Furniture 10/10 from me.”

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Posted 4 years ago

“First ever purchase from Roseland and I would highly recommend So pleased from time of ordering and delivery was super quick and more importantly the furniture was amazing Thank-you so much Roseland.”

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Posted 4 years ago

“Well packaged items, delivered on time. Good looking pieces of furniture, (2 blanket boxes).”

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Posted 4 years ago

“I cannot fault the service from Roseland. When I rang with a query they were friendly and helpful. The bedside tables arrived very swiftly, well packaged and are of a high standard.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews