Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and very functional piece of furiture that was competitively priced, easy to order, robustly packaged for safe shipment, and arrived very soon after ordering. I would have no hesitation in ordering from Roseland again when required.”

Helpful Report

Posted 4 years ago

“Delighted with the nest of tables, look even better than the photo of them. Delivery was within the 8 days I was informed of when purchasing. This is my 2nd purchase within the past month and would highly recommend.”

Helpful Report

Posted 4 years ago

“Cannot fault this company. This is my second order from them. The quality of my goods is superb and customer service is excellent”

Roseland Furniture 5 star review on 9th June 2021

Helpful Report

Posted 4 years ago

“I purchased a small bookcase and corner tv stand in Farrow grey. Both are excellent quality look great and very prompt delivery, very pleased.”

Helpful Report

Posted 4 years ago

“Delighted with my Bedside tables and chest of drawers. They have made my room thank you!”

Helpful Report

Posted 4 years ago

“Good quality furniture (solid, and with nice finish) at a sensible price, but let down by - lengthy delays with part of the order (ordered in February, but still no estimated delivery date) - spectacularly poor delivery service (part of order has been with MXL Delivers for past 10 days, and they have now stated that it will take another week to deliver... no response to emails chasing for delivery date... for delivery already made, MXL Delivers delivery staff urinated on neighbour's garden fence instead of finding public facilities).”

Helpful Report

Posted 4 years ago

Hello, i am sorry that the delivery was not as expected , I would also say that it is certainly not what we would expect either. We will contact you on this via email. Please do respond so we can look at addressing this. Kind regards

Posted 4 years ago

“Excellent quality and fast delivery; I would definitely purchase another piece from Roseland.”

Helpful Report

Posted 4 years ago

“Very impressed with staff who answered my queries quickly and politely. My order was despatched within a few days and arrived complete and extremely well packed - no damage at all, corners were very well protected. I would have no hesitation in using them again and would thoroughly recommend them to anyone requiring furniture”

Helpful Report

Posted 4 years ago

“i have bought the sideboard and nest of tables. i am very happy with both items. beautiful grey colour.”

Helpful Report

Posted 4 years ago

“Easy to order, fast delivery even though my item was out of stock, it arrived quicker than I expected. Very well packaged and only the handles to attach.”

Helpful Report

Posted 4 years ago

“Good service took 4 weeks for delivery, less than what was stated.”

Helpful Report

Posted 4 years ago

“We are really pleased with the customer service and product provided by Roseland. We will definitely recommend and use them again”

Helpful Report

Posted 4 years ago

“Very easy to order and delivery was quick. The item was perfect just as ordered . No problems and service was very good.”

Helpful Report

Posted 4 years ago

“Excellent service from Roseland Furniture ... unfortunately I was disappointed with the delivery service as they left my Furniture items outside in my garden without permission.”

Helpful Report

Posted 4 years ago

“I can only say, what good service they have, and the quality of the furniture is excellent. They kindly let you know, how your order getting on, carrying it onto the delivery of goods.”

Helpful Report

Posted 4 years ago

“I waited a week before receiving information from the delivery company. They notified me on the day, they would deliver between a 2 hour slot. It never came. Roseland said they would find out where it was. They didn't feed back, I had to ask. A further week later, I received another message from the delivery company, that I'd receive the item that day, within a 2 hour slot. Again, it didn't come. On both occasions, I moved arrangements around to ensure I was able to receive delivery. I requested a refund from Roseland and I am told they will refund me once they receive the order back!!! Not OK. Why should I have to wait for my money back. I have no furniture., my sons clothes are all over his bedroom floor.”

Helpful Report

Posted 4 years ago

Hello Karina, We have addressed the issue of your delivery and the reasons this failed you , we have spoken directly to the operations manager to look into the failure a bit more indepth. I do apologise that we could not fulfil your order this time. Kind regards Roseland

Posted 4 years ago

“I couldn’t believe my eyes when I trawled the internet for a blue tv unit that I bc would actually find one! And there in your website was exactly what I was looking for. I ordered it on Tuesday and it arrived on Thursday. Swift service, an excellent product and reasonable price. Thank you.”

Helpful Report

Posted 4 years ago

“Prompt delivery.excellent customer service.nice quality furniture”

Helpful Report

Posted 4 years ago

“Furniture is as described, and to a high standard finish. Delivery was rapid, and the product came pre assembled, so minimal setup was required.”

Helpful Report

Posted 4 years ago

“Product shoddy and you dont answer your emails promptly”

Helpful Report

Posted 4 years ago

Hello, I am sorry you feel this way, having looked at the emails we have corresponded with all emails being answered within a couple of hours. Unfortunately the issue was a warehouse error, these do happen sometimes I'm afraid. ( Human Error) We try to rectify as quickly as possible. The collection has been booked for the error item.

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews