Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my Bude stiffkey blue sideboard which arrived in excellent condition and was delivered promptly as stated in the emails I received. The colour is great and the oak top matches my dining table perfectly. Will definitely use Roseland furniture in the future, couldn't be happier.”

Helpful Report

Posted 3 years ago

“The table was just the right dimensions for an alcove in the breakfast room. After much searching I found just what I needed.”

Helpful Report

Posted 3 years ago

“Excellent quality furniture and quick delivery , would definitely reccommend.”

Helpful Report

Posted 3 years ago

“I haven’t opened the package yet but service & delivery was very good.”

Helpful Report

Posted 3 years ago

“I tried to buy some furniture from you. On the day of my order you emailed that it had been dispatched and you took my payment. After 6 days waiting I messaged you to ask when it would be delivered. You failed to give me a delivery date. I tried again the next day and you again failed to give me a delivery date. I phoned you and the person on the phone was unable to give me a delivery date. She offered to cancel the order. I explained that as I was about to go on holiday, I would reluctantly have to request the cancellation. She agreed to cancel it. Since then I have heard nothing from your company. No apology and more importantly, no refund of my payment. I am not impressed by your non existent Customer Service. In fact I have been incredibly saddened by the whole experience. Please sort yourselves out. David Parson”

Helpful Report

Posted 3 years ago

Hello David Parsons, We do apologise that we did not meet your expectations. We cannot give a delivery date from the office, the courier we use contacts the customer to arrange this with them. We can give you an estimate of expected delivery and I am sorry that this did not take place. It is unfortunate this caused the order to be cancelled. We have refunded you for the item. Kind regards Roseland

Posted 3 years ago

“Great little bookcase, lovely solid wood Excellent value”

Roseland Furniture 5 star review on 14th July 2022

Helpful Report

Posted 3 years ago

“No problem with the service and product, packaging was a bit battered though!”

Helpful Report

Posted 3 years ago

“Lovely quality for the price. Sits well in our hallway as it doesn't stick out too much. Very pleased with it.”

Helpful Report

Posted 3 years ago

“2 knobs missing from the draws”

Helpful Report

Posted 3 years ago

“Beautiful parasol, love the colour.”

Helpful Report

Posted 3 years ago

“Would have been a better rating but my items were supposedly dispatched on 29th June 2022 and it now 13th July and am nowhere nearer to getting them”

Helpful Report

Posted 3 years ago

Hello Catherine Bagley, Thank you for your feedback, we are sorry you are not happy with the delivery, we did have a notification to not deliver from the 23rd of June to early July as you were on holiday. We can see there is a delivery planned for Friday of this week for you. We hope you love your items when you receive them. Kind regards

Posted 3 years ago

“Very pleased with our bar stools, good quality”

Helpful Report

Posted 3 years ago

“I purchased a nest of tables, bookcase and side board. Look fantastic in my room. Would highly recommend this company, I had to change the delivery date a couple of times and they were very helpful and it was not too much trouble.”

Helpful Report

Posted 3 years ago

“I am very pleased with both my sideboard and tv stand first class delivery and print thank you.”

Helpful Report

Posted 3 years ago

“It is attractive to look at, but we were expecting solid oak, so was a bit disappointed but still wanted to keep it”

Helpful Report

Posted 3 years ago

“We have just downsized to a new luxury apartment and needed bedside cabinets to match our new bed. The Cheltenham range looked perfect in colour so ordered two 3 drawer cabinets plus a corner tv console. They arrived swiftly and were absolutely perfect!”

Helpful Report

Posted 3 years ago

“To long i have wait for my mattress. I have ordered on 18/06/22 and arrive today 12/07/22.”

Helpful Report

Posted 3 years ago

“I really like both the acacia side table and 4 shelf bookcase. The assembly was easy. One of the pieces was a tiny bit later than expected, but Roseland bent over backwards to help. Very pleased indeed and wouldn't hesitate to buy from them again.”

Helpful Report

Posted 3 years ago

“Still haven’t received item after 2 phone calls to chase up.”

Helpful Report

Posted 3 years ago

Hello Steve Manning We apologise for the delay in your delivery, the items come directly from the supplier and we believe there has been a delay in the dispatch of these particular stools. They should contact you shortly to arrange the delivery. Kin d regards Roseland

Posted 3 years ago

“Excellent web site quick delivery good price no problems very pleased”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews