Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Each piece of furniture that we buy from Roseland is beautifully crafted . The price is always very reasonable compared to others, and the quality exceptional.”

Helpful Report

Posted 3 years ago

“Well made furniture and delivered carefully”

Helpful Report

Posted 3 years ago

“I ordered 3 small London oak mini sideboards from Roseland Furniture, they were superb, better than what we expected. The delivery and customer service were first-class from start to finish. The two delivery drivers were so polite and a credit to the company. I will at some point order from this company again. Very impressed. Being in the Highlands we are often ripped off by delivery charges but our delivery charge was great.”

Helpful Report

Posted 3 years ago

“Amazing quality and super quick delivery. Will definitely be ordering again!”

Helpful Report

Posted 3 years ago

“Very poor. I ordered two six drawer oak chests of drawers. They are very cheaply put together. The drawers don't fit properly, there are big gaps round the sides and the drawers don't push back in fully so they are not flush with the front of the chests. The stain on one of the drawers is patchy, and on the other chest different colours of wood have been used. I have been in touch with the company who say these can be returned for a refund, but I have to send them photographic proof of the problems before they can arrange this and the service seemed deliberately unhelpful. Delivery wasn't good, so I can't imagine returning is going to be easy. The delivery van couldn't come down our drive, and the driver said he wasn't allowed to trolley the furniture to the front door. We had to do it ourselves - good job we own a porters trolley. We took photos of the badly damaged packaging, but fortunately the furniture underneath had not been damaged. Communication with Roseland has been difficult, as quite often the given phone number either rings out or cuts off. It doesn't fill me with confidence and I won't be using this company again.”

Helpful Report

Posted 3 years ago

Hello, We are sorry to hear you are having issues with your item, to help us resolve this for you please contact us at info@roselandfurniture.com where our customer service team will be able to help. We are also sorry you seemed to have trouble getting through on our phone lines. Our lines are open 9am -5pm and 4pm on Saturdays & Sundays, they can get quite busy but your call should be answered fairly quickly. Our number is 01872 672111 or please email on the above. Kin dregards Roseland

Posted 3 years ago

“Excellent product and excellent service......delivered on time so no hanging about.”

Helpful Report

Posted 3 years ago

“I love Roseland Furniture, I have bought a few items from them now, they are very well made and the customer service are so helpful”

Helpful Report

Posted 3 years ago

“I ordered this sofa and was totally knocked back by the quality. Total value for money!!!”

Roseland Furniture 5 star review on 20th July 2022

Helpful Report

Posted 3 years ago

Hello Michaela, Well, how awesome does this look, we are delighted you like it. It's so nice to see our items in their new home. Kind regards

Posted 3 years ago

“Lovely piece of furniture delivered on time. Fast service, well packed and worth five stars plus.”

Helpful Report

Posted 3 years ago

“Had a few items in the past. This last one quite good but not the finish and standard off my other items”

Helpful Report

Posted 3 years ago

Hello Jennifer Brown Thank you for your feedback, we are sorry to hear there is an issue with your new item. Please contact us at info@roselandfurniture.com where our customer service team will be able to help. Kind regards

Posted 3 years ago

“Placed my order 15 days ago (was told 2-5 business days for delivery) and still not received anything at all.”

Helpful Report

Posted 3 years ago

“The delivery guys did a Super Super job and were nice!!!!!!”

Helpful Report

Posted 3 years ago

“Beautiful well made furniture. Very pleased with my purchases”

Helpful Report

Posted 3 years ago

“Very pleased with the quality of our recent purchase. It was delivered within the time slot that was confirmed. Good experience all round.”

Helpful Report

Posted 3 years ago

“Excellent service. Item is well made, well packaged and delivered with care. Would recommend Thankyou”

Helpful Report

Posted 3 years ago

“The products were very well packed and we’re of very good quality. Would purchase from them again”

Helpful Report

Posted 3 years ago

“We ordered a TV cabinet and are very pleased with it. It looks good in our newly decorated lounge. It was difficult to find a unit that would fit in our alcove so were happy with the size and quality.”

Helpful Report

Posted 3 years ago

“Superb value and quality”

Helpful Report

Posted 3 years ago

“Very good quality bedside tables, quickly delivered at very good prices. All in all, excellent.”

Helpful Report

Posted 3 years ago

“The hall bench we bought is lovely! 5 stars for that. The delivery people were friendly, on time and efficient. The only reason for 4 stars is the delivery time. Several weeks elapsed between my money being taken and delivery. Weeks after I’d received an email that the item was back in stock I was contacted with a delivery date. Not sure what took so long but now it’s here I’m really happy with it. It’s a good quality item that is perfect for what I need.”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews