Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clearing out cupboards in lockdown and needed something nice to store the essentials and wasn’t disappointed. The unit arrived within a few days and is really nice and was as described. Well put together and looks lovely. Really pleased and would order from roseland again x”

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Posted 4 years ago

“real excellent service from this Company my order arrived within a couple of days.Everything was well packed and protected too. Excellent!”

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Posted 4 years ago

“Very good company. Any problems soon resolved. Offers several options to go forward allows you the choice. Very prompt responses.”

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Posted 4 years ago

“Quick and easy transaction with good communication and speedy delivery.”

Roseland Furniture 5 star review on 23rd February 2021

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Posted 4 years ago

“I have bought a bed side table from Roseland. The furniture item has arrived damaged and with scufs on the top side. I have contacted the customer service and they offer me a £10 discount to keep the item as it was. This was a lack of respect towards the customer.”

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Posted 4 years ago

“Love this company. Ordered a nice oak tv stand. As requested, they let me know when it was in stock. Nice not to have to put flat pack together. The stand is sturdy and exactly as described. Delivery was also very quick. Full marks to Roseland.”

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Posted 4 years ago

“Ordered my new coffee table late on Monday night and it turned up early on Thursday morning the same week, couldn't fault delivery time. The product was very well packaged, it took me about 10 mins to get the table out of the box, because it was so well protected. Would highly recommend Roseland Furniture. Only used Roseland because the local stores were closed due to Covid, but glad I did and wouldn't hesitate to use the company again.”

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Posted 4 years ago

“Lovely tv corner unit and tall boy at affordable price and good quality. Really pleased with them”

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Posted 4 years ago

“Good company offering good furniture with fast delivery.”

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Posted 4 years ago

“I placed an order on 24 January and the website stated delivery 6/8 working days. It’s now 23 February and still waiting for my goods. I’m unable to ring as there are not currently taking phone calls. I first emailed 1 February and was told in the delivery stage, email and text 9 February to say been dispatched, and receive tracking number by text. 16 Feb I email can someone give me an update as not received and tracking number not recognised, no response so email again on 18 Feb. On 20 Feb I get 2 email saying DPD not received goods so they will investigate, I then get another on the same day saying they have a delay in goods leaving them and will chase DPD, so again I email back asking can someone explain to me what’s happening and no response. Will I ever receive my goods I have paid for!!!!!!”

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Posted 4 years ago

“Great service, arrived quickly, delivery driver very helpful, the small sideboard i ordered, very well packaged, the sideboard measurements exact, very nice sideboard, great value for the price, thank you.”

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Posted 4 years ago

“Easy ordering process and extremely quick delivery. Very happy with our order.”

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Posted 4 years ago

“Fantastic service and the furniture is really nice, solid, very nice looking and hopefully will last a long time. I've bought several items over the years including a sideboard and chests of drawers. Smashing!”

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Posted 4 years ago

“Furniture excellent. Customer service extremely poor that’s why my score is 3. You tried to make a duplicate delivery on 16 Feb, which we refused and delivery driver was going to return it. I gave you relevant details in the on line form as I tried to ring you on 2 different numbers and no one answered, I completed your on line form and sent it to you 16 Feb, today 23 Feb and still no response!!! I find it totally unacceptable that no apparent action has been taken with my communication to you .... and to generate an auto request for a review just rubs it in that as I customer I am not valued, as you can’t be bothered to deal with a query I raised a week ago today! Today’s date 23 Feb 2021.”

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Posted 4 years ago

“My oak TV stand is absolutely beautiful thank you”

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Posted 4 years ago

“we recently bought a small bookcase. we was really pleased with the service and delivery time. it was perfect for what we wanted”

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Posted 4 years ago

“We are more than pleased with our purchases. Delivery was excellent.”

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Posted 4 years ago

“I'm very pleased with them ,very smart & solid. In fact I would like another one, can I do this ,through this way. With thanks. Ian 😁🏴󠁧”

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Posted 4 years ago

“Items were exactly as described and of high quality, they were very well packaged to ensure they arrived in excellent condition”

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Posted 4 years ago

“I sent an email last week re the T V cabinet bought recently. I was very impressed with the speed of delivery. I was disappointed to find that the rear sides of the cabinet were not of such good quality wood as the front. I also thought that the drawers would have been more useful if they had been 1cm wider - then two rows of DVDs would have fitted. Otherwise I was pleased with my purchase which gives a more modern feel to my lounge.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews