Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my furniture from Roseland. Good communication and very helpful. Would recommend.”

Helpful Report

Posted 3 years ago

“Bedroom side tables perfect!they came assembled brilliant for me. The price amazing for the quality. Delivery really quick very impressed.”

Helpful Report

Posted 3 years ago

“We recently bought a coffee table from Roseland. Initially it was out of stock, but Roseland notified us when a new stock came in. When it was delivered last Wednesday, my husband found it very easy to assemble. The wood looks very smart in our lounge. I would recommend Roseland to anyone who is looking for a good looking coffee table.”

Helpful Report

Posted 3 years ago

“Ordered several pieces of painted furniture from Roseland and am very pleased with the quality of the furniture and the service from Roseland”

Helpful Report

Posted 3 years ago

“Grey TV unit delivered, very well packaged. Communication was good between myself and delivery company. Thankyou”

Helpful Report

Posted 3 years ago

“Good communication. When the item arrived, exactly as promised it was well packaged. We were very pleased.”

Helpful Report

Posted 3 years ago

“Great product quick and free delivery excellent service”

Helpful Report

Posted 3 years ago

“Excellent delivery and very Good communication before delivery Many thanks”

Helpful Report

Posted 3 years ago

“Great piece of furniture, extremely well packaged and protected. We are very pleased with it. Only criticism is the poor courier system, especially the lack of tracking information about when it will be dispatched. Only found out it was dispatched on the actual day it was delivered. Not really practical if you have to make arrangements to be in. The item was left in front of the house in full view of the road, rather than following the safe delivery instructions given.”

Helpful Report

Posted 3 years ago

“Great cabinet, well made, very quick delivery and good price. Looks good in my room”

Helpful Report

Posted 3 years ago

“Happy with quality of furniture. Disappointed when delivered was left in my front garden. Had asked for it to be left with my neighbour. Tracking your delivery wasnt easy to use?”

Helpful Report

Posted 3 years ago

Hello Liz Ingram We are pleased you like your item, please accept our apolgies tat the delivery was not as expected. We are sorry they did not take notice of your request. Kind regards Roseland

Posted 3 years ago

“Bought an item from this company three times now. Never had a problem with delivery or any faults on the items ordered.”

Helpful Report

Posted 3 years ago

“Very pleased with quality & price of my TV unit. Delivery quick & extremely well packed. Already assembled being a bonus. I'd happily buy from Roseland again.”

Helpful Report

Posted 3 years ago

“Bookcase and TV stand arrived when stated. Lovely furniture, will order from Roseland in the future.”

Helpful Report

Posted 3 years ago

“Received 1 item last week. Expecting 2, 2 on paperwork. Told coffee table still in warehouse. Then told it had been delivered. It wasnt. Took photo of house and my signature off driving licence for them to investigate delivery. Told on day 3 it woukd be delivered today 18.30 to 20.30. Got home at 4.30. Coffee table shoved or rather rammed into one of my wheelie bin storage units on side of house. So the door to one of wheelue bins snapped off and also the top. Got home. Lifted box into house myself. Unpacked it. Started putting it together only to discover the draw compartment totally snapped. I am sick and tired of firstly.chasing order and being given run around. Taking time off for delivery, which as above. Now £200 of damage done, wheelie bin storage now useless unfixable. Now have a box in my lounge with the item I was waiting for left until DP pick up!!! Previously cancelled orders with furniture village as they take 6 months to deliver. Re ordered with Roseland as I have purchased all bedroom fixtures from them. Now so disappointed waiting to hear back what exactly they are going to do about this as one hand doesnt seem to know what the other is doing!!!!”

Helpful Report

Posted 3 years ago

Dear Carol Godfrey Thank you for the feedback, we are currently looking into these issues for you. it does take a little time to do this. If you can allow us the time to resolve this for you this would be very much appreciated. Kind regards Roseland

Posted 3 years ago

“I am pleased with the furnitures but at the same time very disappointed with the delivery system. After I received the e-mail from Roseland that my furniture has been despatched, I phoned Roseland and requested them to ensure that their courier company contacts me before delivery and just does not turn up as I have to arrange to dispose off the old furniture to make room for the new ones. I gave detailed and clear instructions on this matter and I was promised and backed up by an e-mail that the couriers will be informed as such. Unfortunately, the very next day the couriers rang me to say my furniture will be with me within a couple of hours. When I said it not be possible to have the furnitures today, I was basically told they were already in the van and nothing could be done. I rang Roseland but regrettably the person I spoke to obviously was not interested in resolving the issue. From all the good reviews I read on Roseland which was instrumental in my placing order with them, I had hoped that they were much better in their customer service but I regret that they turned out to be the same as others who once they have your money, is not interested any further.”

Helpful Report

Posted 3 years ago

Hello Mohammad Jamil, We are sorry that the delivery was too soon for you. We do pass all kinstuctions on to them for them to follow. We woudl ten follow tthis up. We are sorry tat theydid not adhere to your instructions. I am sorry you feel that we were not interested, this would not be our intention. Kind regards Roseland

Posted 3 years ago

“This was our 2nd purchase of Roseland, Chichester and we are not disappointed in the least”

Helpful Report

Posted 3 years ago

“Beautiful pieces of furniture and customer service is excellent high recommend”

Helpful Report

Posted 3 years ago

“I haven’t received anything yet and ordered it weeks ago.”

Helpful Report

Posted 3 years ago

Hello Ross Jennison, We have emailed you about your order. Kind regards Roseland

Posted 3 years ago

“We have recently ordered 2 pieces of oak furniture from yourselves. Delighted with both! Easy ordering, prompt well packaged deliveries + on unpacking, nice furniture at reasonable prices! Thank you. Would definately recommend Roseland.”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews