Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with the furnitures but at the same time very disappointed with the delivery system. After I received the e-mail from Roseland that my furniture has been despatched, I phoned Roseland and requested them to ensure that their courier company contacts me before delivery and just does not turn up as I have to arrange to dispose off the old furniture to make room for the new ones. I gave detailed and clear instructions on this matter and I was promised and backed up by an e-mail that the couriers will be informed as such. Unfortunately, the very next day the couriers rang me to say my furniture will be with me within a couple of hours. When I said it not be possible to have the furnitures today, I was basically told they were already in the van and nothing could be done. I rang Roseland but regrettably the person I spoke to obviously was not interested in resolving the issue. From all the good reviews I read on Roseland which was instrumental in my placing order with them, I had hoped that they were much better in their customer service but I regret that they turned out to be the same as others who once they have your money, is not interested any further.”

Helpful Report

Posted 3 years ago

Hello Mohammad Jamil, We are sorry that the delivery was too soon for you. We do pass all kinstuctions on to them for them to follow. We woudl ten follow tthis up. We are sorry tat theydid not adhere to your instructions. I am sorry you feel that we were not interested, this would not be our intention. Kind regards Roseland

Posted 3 years ago

“This was our 2nd purchase of Roseland, Chichester and we are not disappointed in the least”

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Posted 3 years ago

“Beautiful pieces of furniture and customer service is excellent high recommend”

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Posted 3 years ago

“I haven’t received anything yet and ordered it weeks ago.”

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Posted 3 years ago

Hello Ross Jennison, We have emailed you about your order. Kind regards Roseland

Posted 3 years ago

“We have recently ordered 2 pieces of oak furniture from yourselves. Delighted with both! Easy ordering, prompt well packaged deliveries + on unpacking, nice furniture at reasonable prices! Thank you. Would definately recommend Roseland.”

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Posted 3 years ago

“Very quick delivery service, beautiful item love my chair”

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Posted 3 years ago

“Disappointed the shelves were fixed as books come in different heights. Otherwise it is fine. Delivery company was appalling. Left the bookcase in someone else's front garden, in the pouring rain, completely wrong address other than the number of the house. The owner found it when he came home and kindly brought it round. I had waited in nearly the whole day.”

Helpful Report

Posted 3 years ago

Good day, We are sorry you did not realise te shelves were fixed, this should have been in teh description of the item on the webpage. We apologise of te lack of care taken by teh delivery driver . We will pass your comments on to them. We are pleased you do like the item. Kind regards Roseland

Posted 3 years ago

“Good quality furniture, delivery was quick and easy.”

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Posted 3 years ago

“Very pleased with service and item.”

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Posted 3 years ago

“Customer services were ok but delivery is far too long.”

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Posted 3 years ago

Hello, We are happy that you ike your item , we are sorry that the delivery did not meet expectations. Kind regards Roseland

Posted 3 years ago

“I purchased a Farrow Cream Sideboard, Farrow Cream TV Unit and a Farrow Cream Small Bookcase and Coffee Table from Rosedale Furniture. All my pieces of furniture are beautifully made and of excellent quality. All packed well and delivered in good time. I highly recommend this great Cornish company for producing amazing good quality and value for money furniture.”

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Posted 3 years ago

“Good quality, good service and we will definitely order more when the coffee table is in stock.”

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Posted 3 years ago

“I am pleased with the Chair I bought. Good quality and comfortable. However, Roseland furniture were let down by their delivery supplier XPD. I was out when the chair was delivered so rather than calling or redelivering, they left the chair outside my house. It would have sat there for at least 6 hours. Fortunately it wasn't stolen and I got home just as it started to rain so it didn't soak through. It could have been very different. Overall, not a good customer experience.”

Helpful Report

Posted 3 years ago

Dear Howard McKiernan We are pleased you like te chair, we are sorry that the dellivery was not as expected. the drivers are not supposed to leave items without prior permission and we are sorry thatthis happened. Kind regards Roseland

Posted 3 years ago

“Awful delivery service left furniture outside in the pouring rain.”

Helpful Report

Posted 3 years ago

Hello Ian Gilbertson We are sorry tha delivery did not meet expectations. Couriers are instructed not to leave these item withour prior permission. We are sorry that they di dnot take notice of this. Kind regards Roseland

Posted 3 years ago

“Furniture is good quality. Delivery was efficient. The goods were delayed significantly though which I’m assuming is down to Covid. The coms about the delay we’re good though. Kept well informed.”

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Posted 3 years ago

“I really liked this unit - so much that I bought a 2nd unit. Very happy with this purchase.”

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Posted 3 years ago

“I recently purchased a medium sideboard and matching TV unit which I ordered in Ivory. It arrived on time and was kept informed every step of the way from ordering, it was well packaged and I’m very pleased with my chosen furniture it’s made well and just what I needed to finish my new lounge area. However My only comment would be I ordered Ivory and it was more a light greyish colour very difficult to describe the actual colour so just be aware when placing your order…”

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Posted 3 years ago

“I bought a Lanner Oak Small Bookcase and have to say it is beautiful. I love the Oakwood and the finish on it is fantastic, the corners are nicely done with soft rounded edges. I am really satisfied with the overall product as it's real hardwood and can be felt by the weight and quality of the joints. The bookshelves just about suit large envelope sized novels about 20 cm high. If you have some large textbooks then I would perhaps go with a bookshelf that has higher shelves but for reading books it's great! It probably fits approx 22 novels on each shelf on average practically”

Roseland Furniture 5 star review on 15th February 2022

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Posted 3 years ago

“Great quality and value.”

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Posted 3 years ago

“Very good well made accurately described value for money furniture. Always my first stop when seeking new buys.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews