Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed how the items were packaged but unfortunately although ordered together (Surrey large chest of drawers and two bedside tables) they did not match, I contacted customer services and provided pictures, they couldn't guarantee any replacements would match so if I wished to return items I could but would have to pay, which as it is not my fault I believe I shouldn't have to pay, I asked if they could discount the bedside tables, which would allow me money towards purchasing two more bedside tables, but they said no, so I will not be making any further purchases.”

Helpful Report

Posted 3 years ago

Hello Peter Fallows Thank you for the feedback, the items you have are from the same range, there are variations in the wood colourings/graining / natural marks on natural wood, so this may look as they do not match. We do charge a returns fee for items that are returned when there is nothing wrong with them. What we cannot guarantee is the variation in the wood colouration or graining or natural marks. Kind regards Roseland

Posted 3 years ago

“Very pleased with the sideboard, excellent quality.”

Helpful Report

Posted 3 years ago

“blanket box is lovely, as expected,, 4-6 week delivery after order as stated. delivery was cancelled by the courier but I rescheduled it for the next day. All good”

Helpful Report

Posted 3 years ago

“Nice bookcase at a good price.”

Helpful Report

Posted 3 years ago

“Kept well informed of delivery from their delivery partner once I register. Seamless ordering and paying on website”

Helpful Report

Posted 3 years ago

“Affordable, good quality wooden cabinets. Much better than some of the alternatives at the same price. Really happy with delivery service and product received”

Helpful Report

Posted 3 years ago

“i was very pleased with my bedside cabinet , quick delevery great quality and design .”

Helpful Report

Posted 3 years ago

“I am very pleased with my purchase of the oak coffee table the wood is much nicer than i thought it would be and the service was good delivery was exactly as you said it would be I would definitely order from your company again Thankyou”

Helpful Report

Posted 3 years ago

“The furniture was excellent, and exactly what was described. Well made and extremely well packaged. The only reason for not giving 5 stars was the confusion caused by the courier company that Roseland use. I didn’t know when the delivery was going to take place until very late notice and was given misleading information at the start of the delivery process. But I want to emphasis that the furniture products themselves were superb.”

Helpful Report

Posted 3 years ago

“Your furniture is great but annoyed with delivery as no notice of arrival so left on our doorstep in rain for not sure how long but also was hoping for help moving it! So delivery very poor indeed.”

Helpful Report

Posted 3 years ago

“Wonderful company and easy to deal with, good delivery and furniture looks and feels really nice :-)”

Helpful Report

Posted 3 years ago

“very good value”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“We are really pleased with our Bookcase that we recently purchased from Roseland Furniture. It fits perfectly into our home. The only negative thing was it's delivery, I found an email in my spam the day after it was delivered to our neighbours house, which arrived at 7.30am on the day of delivery saying delivered would be that day between 10.30 - 12.30, but it arrived at 14.08! However, no note was left in our house to say it had been delivered. Usually, when I've had items delivered before I have always had a text or email at least the day before the delivery. This is why you only have 4/5 and puts us off ordering from you again.”

Helpful Report

Posted 3 years ago

“Very pleased with my new furniture,very fast delivery within 2days very well packed.”

Helpful Report

Posted 3 years ago

“Love Roseland furniture bought several pieces for my new home”

Helpful Report

Posted 3 years ago

“This review relates to the 'London Oak' nest of small tables. The quality of the product is excellent. The reason I have given them 4 stars is because of the scope to improve their communication relating to the progress of orders. I was told the item would take 4-6 weeks to arrive, and it did take 6 weeks. From the confirmation of order email the next one I had was 6 weeks later to say that the item had been despatched. As it was at the upper end of the delivery window, and I had had no further updates, I was concerned and about to chase it. Perhaps an interim stage in the order process saying 'your order is being processed and we estimate it will be despatched on xx/xx/xx'. would be helpful.”

Helpful Report

Posted 3 years ago

“Great service and great furniture”

Helpful Report

Posted 3 years ago

“The London Oak nest of tables is nothing like the rest of the range in colour or design, very disappointed with it and company’s attitude, fobbing me off with excuses li’ it’s a natural product. I know that, that’s why we like it.”

Helpful Report

Posted 3 years ago

Hello Clive Wayland We are sorry you do not like your item, I can see that our customer service team have arranged to collect this from you. Kind regards Roseland

Posted 3 years ago

“I'm delighted with my sideboard now it has arrived. Was disappointed with how long it took to arrive. It does say 4-6weeks when you order but it took the full 6 weeks. Actual delivery made me very angry, got a message in the morning saying it would arrive that afternoon. Not acceptable, luckily my neighbour took it in. I think they need to use better couriers, most inform you well in advance and enable you leave instructions without having to download an App.”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews