Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with our mini hall cupboard. It has plenty of room inside whilst taking very little room up in a small hallway. It’s beautifully made and looks lovely with a vase of flowers on top.”

Roseland Furniture 5 star review on 19th February 2021

Helpful Report

Posted 4 years ago

“I purchased a nest of 3 tables which arrived damaged. Also they look cheap.not like solid wood but the damage is more like a vaneer. After a long wait and emails I arranged a return and refund option. However it was some time before I was informed of the 'pick up of the tables and despite the initial delivery being to my present address the pick up was arranged from my previous address( I have dealt with this company before but now moved) Needless to say I had to cancel the pick up to save dpd a wasted trip. Phone calls are hopeless jist mow to the company as supposedly updating the system and emails take ages to be answered. I am still.waiting for the tables to be picked up.and a subsequent refund. I won't be dealing with this firm.again.”

Helpful Report

Posted 4 years ago

“Having ordered a Farrow grey tallboy for my son, who already has the Farrow grey chest of drawers and wardrobe, I liked it so much I ordered one for myself. It matches a sideboard I already have and is useful for storage in the dining room. The furniture is sturdy, well made and attractive.”

Helpful Report

Posted 4 years ago

“The two breakfast chairs are perfect they match our new cashmere units in the kitchen. I like them as they are well made but light to move. We were going for chrome stools a lot cheaper. But we made a great choice with these chairs. Just waiting for new flooring”

Helpful Report

Posted 4 years ago

“First time of using this company and was very happy with the results. Furniture as described and delivered as per instructions. Thank you.”

Helpful Report

Posted 4 years ago

“The quality of the finish was poor. Outside looking good, but on the interior rough ends of wood. Staples protruding through and scratching the drawers. I have managed to file the sharp edges down. I couldn't face the hassle of sending the items back. Settled for a small refund, which was my choice. The company had offered to have the furniture back.”

Helpful Report

Posted 4 years ago

“Heavy Solid oak Wood, clean finish”

Helpful Report

Posted 4 years ago

“Great quality great service”

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Posted 4 years ago

“Very pleased Very sturdy Very attractive wood top.”

Helpful Report

Posted 4 years ago

“Items were out of stock, was contacted immediately that they came back in stock. Order arrived within days of order. Packaged well, everything protected. Furniture beautiful. Really impressed with delivery, packaging and quality of furniture.”

Helpful Report

Posted 4 years ago

“product arrived damaged and I have had little success contacting anyone re collection and refund. Did eventually get an email for collection but no one arrived so still stuck with faulty product. Delivery tracking showing as ‘nothing to collect’ now requesting full refund ASAP as three weeks have now passed and not managed to speak to anyone!”

Helpful Report

Posted 4 years ago

“Taken a long time to delivery first one has come 4 months and ordered another one same day as the first one and still waiting”

Helpful Report

Posted 4 years ago

“Ordered a TV stand and bookcase. The TV stand is very sturdy and well made, very well-packaged and efficient delivery. However the bookcase was damaged so the delivery driver did not deliver it. No customer service communication from Roseland for over a week on whether another would be arranged or a refund. Finally received a response but they were out of stock for 2-3 weeks. Since we had arranged everything for immediate install, we had to accept the refund. No fuss on that score from them. Shame really, would have been nice to have a matching set.”

Helpful Report

Posted 4 years ago

“I bought 2 matching bedside cabinets and another small chest of drawers recently. So pleased with them, excellent packaging and wood quality. Awaiting a bookcase now. Very professional wood finish.”

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Posted 4 years ago

“Excellent delivery. As agreed. Very good product. Easily assembled.”

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Posted 4 years ago

“Despite covid my order was dealt with in a prompt and professional manner. I would have no hesitation in reommending Roseland.”

Helpful Report

Posted 4 years ago

“Good choice of furniture at realistic price. Easy ti order on line with secure payment. Quick delivery. The drawers we bought were as descibed. Only had to attach handles which was very easy to do. The drawers are well made solid wood with a good finish. Very pleased with my purchase. Will in the future look at Roseland furniture if I need amy more furniture.”

Helpful Report

Posted 4 years ago

“Super quality, well packaged, quick delivery good price. Amazing value.”

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Posted 4 years ago

“SURREY OAK 4 DRAWER CHEST: Exactly as described and as shown on the website. Good wood, construction and finish. Also, it has the perfect size drawers for storing DVDs on their sides. My only warning is that it arrived with the wax being sticky and 10 days after delivery it still is. Roseland should mention this in their sales info.”

Helpful Report

Posted 4 years ago

“Lovely piece of furniture just what we were looking for .. good delivery.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews