Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having bought Rpseland furniture before it is our 'go to' site. Never disappointed.”

Helpful Report

Posted 3 years ago

Hello David Jackson, Thank you for the 5* review, we are pleased you chose to shop with us again. We hope to be of service again in the future. Kind regards Roseland

Posted 3 years ago

“Excellent quality product and super-efficient delivery, thank you!”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to place a 5* review, we are very pleased you like your item. Kind regards Roseland

Posted 3 years ago

“Great service once again from Roseland Furniture. Order came quickly and well packaged. Lovely sturdy piece of furniture received. Well worth the money. Will definitely return again to website to purchase.”

Helpful Report

Posted 3 years ago

Hello Thank you for the great review, we will be very happy to see you shopping with us again. Kind regards Roseland

Posted 3 years ago

“No issues to report so N/A”

Helpful Report

Posted 3 years ago

“I purchased the mini sideboard in light oak on the 19th January 2022 and paid £239.96 with the delivery date expected to be 6 weeks. A few days later Roseland advertised the same with 20% discount, and although they had only just received my order didn't reply to my email asking if the discount applied to my order. Came 9 weeks later. My wife says the top of the sideboard feels a little rough which is a bit disappointing.”

Helpful Report

Posted 3 years ago

Hello Steve Lovell, Thank you for your feedback, we apologise if tere is an issue with your item. Please contact us at info@roselandfurniture.com where our customer service team can help resolve any issue you have. Kind regards Roseland

Posted 3 years ago

“Pleased with the furniture but it didn't all come together plus 4 drawer knobs missing and still waiting for them to come”

Helpful Report

Posted 3 years ago

Hello Mandy Carrick, We are pleased you like the furniture, we are sorry that some handles were missing, they do sometimes work loose and fall inside the units themself. We have sent the missing handles to you and this can take up to 10 working days with royal mail to get to the customer. Kind regards Roseland

Posted 3 years ago

“Very pleased with the TV table, there is some damage to front right corner, a split in wood and some dents, but to be fair, its impossible to see unless the sun is directly on it, then its not that easy, I didnt notice it until I had installed it with TV on, I think unless the light was exactly right this would not have been picked up on a quality control inspection, anyway, its exactly what I wanted, got rid of the glass one which was a nightmare to clean! I would recommend this company.”

Helpful Report

Posted 3 years ago

Dear Peter Sexton, Thank you for your feedback, we are pleased you like your item however, we are sorry there is a small issue. We can address this for you if you contact us at info@roselandfurniture.com our customer service team would be more than happy to help you. Kind regards Roseland

Posted 3 years ago

“My chest of drawers were easy to order but unfortunately I have not received them yet, so can't really give a review. They were dispatched on the 18th March but I'm still waiting! I thought I would have them by now.”

Helpful Report

Posted 3 years ago

Hello Audrey Spruce Thank you for the 5* review, there was a lead time of 1-2 weeks on your item and delivery was upgraded to our 2 man service which does take a little longer. We can see the delivery was arranged with you and has now been completed. Kind regards Roseland

Posted 3 years ago

“Ordered several items of Farrow Range of bedroom furniture. Delivered within 4 weeks of order. Packaging was robust so no damage to units. Minimal assembly required and furniture looks great.”

Helpful Report

Posted 3 years ago

Hello Stephen Webster, We are very happy you love the bedroom items. Thank you for the 5* review, We do hope we can be of service again soon. Kind regards Roseland

Posted 3 years ago

“I had a job to find a sideboard the size I wanted but found just the one I wanted on your site. I didn't have to wait too long for it to arrive. It was very well packed and I am extremely happy with it.”

Helpful Report

Posted 3 years ago

Dear Sylvia Miller, Thank you for the 5* review, we are delighted you found just what you were looking for. We do hope to see you back shopping with us again. Kind regards Roseland

Posted 3 years ago

“Excellent service. Ordered the London mini bookcase as a match for other furniture. It was far better than expected and matched oerfectly. It arrived well packaged and no polystyrene which is not great to recycle. Extremely pleased and will order again when I need more.”

Helpful Report

Posted 3 years ago

“I have used Roseland before and found them excellent. However my recent purchase was disappointing. Waiting six or more weeks and finding that the finished product was of poor quality. I have taken photographs of the imperfections.”

Helpful Report

Posted 3 years ago

Dear Francis Birt We are sorry to see you have some issues with your items, we cannot see any communication from you about this, please contac us at info@roselandfurniture.com where our customer service team can help resolve these for you. Kind regards Roseland

Posted 3 years ago

“Well made furniture at a reasonable price that looks very good”

Helpful Report

Posted 3 years ago

“I was very pleased with the delivery and quality of the items.The only problem was one of the door knob w as missing.I solved it by removing the knobs off my old cabinets and puting them on the new ones.I would buy from them again.”

Helpful Report

Posted 3 years ago

“This is a very good company who l have bought from twice and will be doing so again in the next few days. There service is excellent”

Helpful Report

Posted 3 years ago

“Very pleased with the bookcase. It was extremely well packed to survive its journey, very impressed.”

Helpful Report

Posted 3 years ago

“Received the furniture a month after I ordered it, little communication on an estimated delivery date, furniture did not come fully assembled as advertised, the furniture does look nice but I would say it's over priced for the value of it”

Helpful Report

Posted 3 years ago

Hello Laura Radcliffe Thank you for your feedback, you should have received notification of the dispatch of your order, we apologise if his did not happen. The coffee table on the order is the only item that would have needed some assembley and it does state minimal assemble for this on the website. Your other items ahould have been fully assembled. Kind regards Roseland

Posted 3 years ago

“We wanted to purchase a TV stand that matched an earlier purchase and Roseland did all they could to meet our requirement, even though the line had been discontinued. Excellent service. We are delighted with both the product and the service.”

Helpful Report

Posted 3 years ago

“My new chest of drawers is a lovely addition to the bedroom. It arrived securely packaged and I'm really happy with it.”

Helpful Report

Posted 3 years ago

“The tables I ordered arrived quickly and a really good quality”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews