Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely well made item. Very pleased. Definitely buy from again. Very quick delivery”

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Posted 3 years ago

“Absolutely beautiful bookcase I was really impressed with the quality - came very well packaged and quickly- would definitely recommend!”

Roseland Furniture 5 star review on 14th March 2022

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Posted 3 years ago

“Fantastic quality. Superb service. Excellent delivery. Really made up. Will definitely reuse you.”

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Posted 3 years ago

“I purchased a surrey chest of drawers. Excellent piece of furniture. I have had a few pieces of furniture. Always love them. Excellent quality ànd service. Thank you Rita”

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Posted 3 years ago

“Lovely furniture good quality and friendly after care. Just waiting to return a parcel as delivery company didn’t turn up but was quickly resolved by Jackie & hopefully they will turn up this time.”

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Posted 3 years ago

“Furniture arrived in good condition & although a draw handle was missing , following a quick e mail the item was sent out .”

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Posted 3 years ago

“Excellent item, good quality, well packed, just what I wanted”

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Posted 3 years ago

“Have ordered two pieces of furniture from Roseland and have been absolutely delighted with both. Beautiful pieces and great customer service.”

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Posted 3 years ago

“Ordered two pieces of furniture, both of which arrived promptly, they were packaged so well, would definitely use this company again.”

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Posted 3 years ago

“Came when said good condition very good service”

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Posted 3 years ago

“The bedside cabinets were not as described. Solid oak was all oak veneer on a non oak frame. The shelf was just a thin veneer over a frame.All very poor quality. However the customer services dealt with the complaint very well. Arranged collection of the delivered piece, cancelled the other two units and credited my account.”

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Posted 3 years ago

Hello, Thank you for your feedback. We are sorry you feel we did not meet expectations however, we cannot find an order of bedsides from you. We do have a different item on an order. Kind regards Roseland

Posted 3 years ago

“Very pleased with the Farrow bookcase - quality and finish is excellent and I didn't have to assemble it. It looks great on our newly decorated landing. The only reason for not awarding 5 stars is the sub-standard service provided by the courier XDP Express - they nearly caused me to cancel the order. But hey, all's well that ends well.”

Roseland Furniture 4 star review on 10th March 2022

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Posted 3 years ago

“Excellent service and fast delivery”

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Posted 3 years ago

“Furniture is lovely and quality is good and price good. Unfortunately they say in stock but it's in a container in another country and you have to wait upto six weeks. Customer Service staff were really helpful apart from one really un helpful one who was rude and nasty pity .”

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Posted 3 years ago

Hello We are very pleased that you like your item, we are sorry if you found a member of staff to be rude and unhelpful this would not have been the intension of any of our customer service staff. Kind regards Roseland

Posted 3 years ago

“I live alone and the chest of draws were packed with so much cardboard for me to unpack and get rid of. I won't be using you again.”

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Posted 3 years ago

Hello Teresa Cogalin Our items are packed very well to protect them through transit, we apologise if this was too much, without the packaging the items would suffer too much damage. Kind regards Roseland

Posted 3 years ago

“The tall boy is a perfect fit for the bedroom, it’s an excellent oak piece.”

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Posted 3 years ago

“I purchased the Surrey Oak Mini Bookcase and I am delighted with it. It perfectly fits my needs, looks very smart, matches very well with my other oak furniture and is also extremely good value. As it was in stock when I ordered it I feel it could have been despatched a little quicker as after a week I had to contact Roseland for an update. It was despatched very quickly after my query so my communication with Roseland was excellent.”

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Posted 3 years ago

“Nice quality, prompt delivery, good price. Very pleased.”

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Posted 3 years ago

“Great all round service, excellent quality products at keen prices”

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Posted 3 years ago

“My furniture was despatched within the agreed time, and is of very high quality. The only issue I have is the courier - XDP - who they used to deliver my order. They are the worst courier I have ever encountered, so if you are unfortunate enough to have XDP deliver to you, expect them to not turn up at the agreed time, then turn up out of the blue when you are not home, mark your item as delivered and then never respond to your emails or calls and their app is useless. Thankfully, the customer service at Roseland is very good and they sorted out the issues with XDP for me. If i order from them again, I will request a different courier”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews