Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovley small piece of furniture came 2 days after ordering and was very well packed i will be buying again soon”

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Posted 4 years ago

“Super fast delivery and beautiful furniture. Will definitely buy from Roseland again.”

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Posted 4 years ago

“A returning customer very happy with the speed of the delivery and the quality of the furniture.”

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Posted 4 years ago

“Roseland Furniture is excellent, I am very pleased with my corner unit and the prompt delivery of the unit.”

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Posted 4 years ago

“Love the furniture we got didn’t like the delivery. No notification of delivery date. Delivered when we were not at home no note through door. We found it in our back garden the next day after a night of showers. Not impressed.”

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Posted 4 years ago

Hello. Thank you for your review and I am sorry to hear this. The couriers should not leave the goods unless requested to do so by yourself so we can understand your disappointment. They should have also emailed you on the day of delivery to notify you. Our logistics manager has taken this up with the couriers to minimise the risk of this happening in the future and also to make sure that the communication from them is improved. Best regards Roseland Furniture

Posted 4 years ago

“I recently bought two small bedside cabinets which I am using in place of side tables in my living room. The drawers are very useful and they match my existing furniture. Ordering was easy and delivery was in two days. My son was impressed and bought a coffee table. Delivery was not as prompt but the item is serving its purpose.”

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Posted 4 years ago

“Roseland furniture provide excellent customer service and their furniture is of a very good standard. I would highly recommend them. Thank you.”

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Posted 4 years ago

“No notification of delivery until after the fact! Cupboard was left outside my front door on a rainy day. Product itself has been exactly what we wanted, and due to extensive packaging, it seems to have survived its time outside. Lovely product, but please speak to your delivery partners!”

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Posted 4 years ago

Thank you for your feedback Rachel. We are glad that you love your new furniture. I am sorry to hear that you did not receive notification prior to delivery and that the goods were left without your permission to do so. I have taken this up with the courier and have asked them to investigate as to why you did not receive any notification to avoid this happening again in the future. Best regards Roseland Furniture

Posted 4 years ago

“Easy ordering process. Good delivery time. Would use again.”

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Posted 4 years ago

“We were absolutely thrilled with the furniture we bought from Roseland and the speed in which they delivered. I think it was less than 72 hours between ordering and delivery and the two units were packed so very carefully.”

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Posted 4 years ago

“The beautiful small sideboard is perfect for our small dining area... So very happy!!”

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Posted 4 years ago

“Still waiting on furniture so can't comment.”

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Posted 4 years ago

“Sorry, but I can’t write a review of the product as I don’t have it yet. It was ordered on 11/5/21, the item was in stock and the website advised delivery 7-10 working days. On 12/5 I received an email to say it has been dispatched but as of today (26/5) I still don’t have it. Apparently it is now due around 3/6/21....who knows!”

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Posted 4 years ago

Hello Linda. Thank you for taking the time to leave a review. I can see that delivery company have emailed you and that this delivery has been booked in with you for the 3rd June. Unfortunately, deliveries to parts Scotland can take a little longer than normal. I am sorry that we could not meet your expectations on the delivery timescales. Best regards Roseland Furniture

Posted 4 years ago

“I purchased 2no. 3-door Alba Oak wardrobes. They're great quality and a nice shade, not too dark. Want to purchase the chest of drawers but not in stock and can't find out when they will be which is a shame.”

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Posted 4 years ago

“Excellent thank you”

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Posted 4 years ago

“Delivery - Item left in porch .The delivery driver did not have the courtesy to ring the door bell”

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Posted 4 years ago

Hello Clifford. Thank you for taking the time to leave a review. We were sorry your delivery did not go as expected. The item you ordered was on the standard delivery service, this is a to the door service and unfortunately drivers are not permitted to enter a property as they are not insured to do so. I am sorry that this did not meet your expectations. Best regards Roseland Furniture

Posted 4 years ago

“Very efficient service and lovely quality.chest of drawers with solid oak top. DElivery men Very helpful; they installed package in the bedroom. Well packaged . COmpletely satisfied”

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Posted 4 years ago

“Good service, easy to order online. When delivered it was all put in the room i asked. All the furniture was very well packaged and protected and is made very well, sturdy solid units that look great and the best thing is they are already made up 95%.”

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Posted 4 years ago

“Very pleased with the quality of the chairs. Wellworth the money we paid. would certainly use your store again. Less impressed with the delivery firm you use which I see gets a lot of negative commen t on the internet.”

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Posted 4 years ago

“Very quick delivery good quality packaged well fits in with rest of furniture”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews