Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, contacting about the fault hasn't been very good.”

Helpful Report

Posted 6 years ago

“Service brilliant fast Del . On arrival inside shelf was damaged not very good for the price you pay for the furniture”

Helpful Report

Posted 6 years ago

“I would never buy anything from this Company again. The first sideboard went missing and was supposedly left in a "safe place". Another was sent out to me a week later and had no knobs on the doors. I AM STILL WAITING on replacement knobs two weeks later. The quality of the sideboard is lacking too. You get what you pay for.”

Helpful Report

Posted 6 years ago

“have had order for 6 days cant build unitcause one of legs insert is out of line rang up explained the fault and she said they would replace faulty part have had any contact from you,i would like to what is going on as we stand ITS NOT FIT FOR PURPOSE, gordon fitzpatrick 02157423816,”

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Posted 6 years ago

“I’ve been asked to write a review —- I haven’t received my goods yet .....”

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Posted 6 years ago

“Unfortunately you have sent me the wrong item twice, once I received the correct item, I will write another review”

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Posted 6 years ago

“The sideboard was damp. The middle door on the cupboard is blistered. 1 cupboard door won't close nor will 2 draws. I have sent a E Mail to ask to have a refund and get the sideboard uplifted. still waiting for a reply. Please Help . I”

Helpful Report

Posted 6 years ago

“Delivery was quick. Unfortunately an item we ordered was damaged on arrival. The other item we ordered is nice for the price we paid but the finish isn't great. Roseland responded quickly and are giving us a full refund for the damaged item without any fuss but I wouldn't order again.”

Helpful Report

Posted 6 years ago

“Although the sideboard looks ok now unfortunately one of the doors would not close the hinge was bent which I repaired and one of the draw stops was broken again which I had to repair, a little disappointing”

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Posted 6 years ago

“Wrong item delivered”

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Posted 6 years ago

“The bookcase bought looks great and is perfectly good and functional. However on the downside the backing board is coming apart in one corner, which is not a major issue but what is, is that the legs are cut very poorly so that the bookcase can only be levelled with paper pushed under them.”

Helpful Report

Posted 6 years ago

“The Surrey Blanket Box arrived and on opening I could see several defects in the workmanship of the product, gaps, staple /fixing marks, a chip, wood cut too short to cover frame fully, these are small marks and unless you look in detail you may not notice immediately but they are present and I expected the box to match the first box we purchased.”

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Posted 6 years ago

“reason for "poor", is, How on earth can I say anything else due to the fact that they have failed to deliver my lamp at the time that I write this !!!”

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Posted 6 years ago

“We have today received 4 items - 2 are damaged in very visible places. I have rang & sent photos but haven't heard anything back yet.”

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Posted 6 years ago

“The furniture is ok. The delivery was very poor, no text or email. Eventually found it on the tracking but it was being delivered that day, no warning, and was at work. No note through the door to say anything, found it had been delivered to neighbours but they had to come and tell us. Emailed but never had a reply. Rubbish and rude.”

Helpful Report

Posted 6 years ago

“Let down by the delivery not arriving on two occasions. Let down by Roseland then not rushing to rearrange the delivery.”

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Posted 6 years ago

“The unit is fine except that it was (and still is in places) smothered with oil. I have spent at least an hour so far trying to remove the sticky substance. I have never received a piece of furniture in this state before.”

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Posted 6 years ago

“The sideboard is good, but they didn’t send the right screws to fit the door knobs on. The wrong screws also for the drawer handles. I would appreciate it if you would send them to me thank you. Valerie Morris.”

Helpful Report

Posted 6 years ago

“Bought several pieces of furniture and the sideboard and coffee table arrived damaged. Only 2 out of the 4 chairs arrived; then other 2 came later. The coffee table was replaced with another damaged table. Furniture is ok quality; made in Vietnam; certainly not UK. Overall would not recommend.”

Helpful Report

Posted 6 years ago

“Very disappointed with piece of furniture that we received. Did end up with a small discount but would have preferred the item in the condition it should have been in. Customer services ok”

Helpful Report

Posted 6 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews