Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So i purchased a lovely wine rack for my son's christmas present. Upon receipt i noticed a large chip on the front of the draw (within the laminate) and messaged Roseland through the message portal. That was 2-weeks ago and nobody has yet has even returned my message! Consequently I'm not very happy. Hopefully someone within Roseland reads this message and gets back to me asap Mr Wood (Order No ROSELAND 158701)”

Helpful Report

Posted 4 years ago

“Fantastic quality furniture. Looks beautiful and true to pictures. We bought the Lundy 180cm extra long tv stand for our 75inch tv. Couldn’t be happier. Now ordered 2 lamp tables to match.”

Helpful Report

Posted 4 years ago

“Order delivered quickly well packed nice furniture very happy”

Helpful Report

Posted 4 years ago

“Lovely quality furniture, great service thank you.”

Helpful Report

Posted 4 years ago

“exactly like the picture lovely well made and great accessory in our lounge”

Helpful Report

Posted 4 years ago

“Excellent delivery took only three days from point of order..”

Helpful Report

Posted 4 years ago

“Not as solid as we expected, movement of drawers is not smooth, but overall finish is acceptable. Colour is a bit dull, not as it shown on the website. Would give it a 3.5 stars!”

Helpful Report

Posted 4 years ago

“Good solid furniture with really fast delivery.”

Helpful Report

Posted 4 years ago

“Fast delivery arrived well packaged and coffee table was just as described excellent value.”

Helpful Report

Posted 4 years ago

“Wrong item delivered not seen the correct item yet looking at a box in my living room. Emailed customer services who seem to send out one email a day max. Firstly they didn't believe the wrong item had been delivered even though I stated it had, and sent a photo of the box clearly displaying the product. On the fifth day they asked for more photos and then realised the error. Now I have to wait a further 6 to 8 working days for pick up and delivery. I still can't review the item hopefully it's better than service delivery and service recovery at Roseland.”

Helpful Report

Posted 4 years ago

“Customer service was quick and friendly, however I returned the product as it is more off white/cream than white and therefore does not match with my wardrobes which are spear white. Other than that, good bedside cabinets, on the small side so check the dimensions.”

Helpful Report

Posted 4 years ago

“Speedy delivery and very good and sturdy product.”

Helpful Report

Posted 4 years ago

“Very pleased with the TV stand received from Roseland Furniture. Very good quality and finish. It was as described and photographs on the website. Definitely recommend.”

Helpful Report

Posted 4 years ago

“Very happy with my purchase and quick delivery”

Helpful Report

Posted 4 years ago

“Sent the wrong item still waiting for it to be collected and no idea when we will get the replacement.....”

Helpful Report

Posted 4 years ago

“Th furniture we bought was just as described and of good quality. The speed and efficiency with which they dealt with an issue was very impressive, as was their communication with us. I would definitely use them again.”

Helpful Report

Posted 4 years ago

“Yes, I ordered Ivory from your website but I received grey. I was told that the code on the packaging 5310 was that of Ivory . That was incorrect. I believe you have advertised the colour Ivory under false pretences and it’s not actually available so disappointed that I didn’t receive what I had ordered . The colour Dimpse 277 is the colour you go by for Ivory and it is very much grey. You also don’t advise your customers of “Farrow and Ball colour chart so that customers can see what they are purchasing. The furniture is however beautifully made but I was unhappy with not getting my choice of colour Regards Mrs Watkins”

Helpful Report

Posted 4 years ago

“Excellent furniture. Very satisfied.”

Helpful Report

Posted 4 years ago

“Very happy with my purchase. Looked exactly the same as in the picture. Well made and was wrapped up for delivery where care was obviously taken for it to arrive undamaged.”

Helpful Report

Posted 4 years ago

“I am still waiting on a call back about my furniture delivery. I have been in contact a couple of times about it. I won't buy anything again and dont think I would recommend Roseland”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews