Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new trendy coffee tables they are just the ticket Lovely display a nice lamp on large table then have other table for visitors and there drinks /-) They were good price easy to assemble and Roseland delivered when they said they would”

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Posted 4 years ago

“Reasonably nice looking furniture.”

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Posted 4 years ago

“Having bought several pieces from Roseland Furniture in the past. My mini sideboard ,delivery was quick,packed well and at an affordable price and looks good in my conseratory. I would say go for it !!”

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Posted 4 years ago

“The journey from purchasing to delivery of my Chichester coffee table was fantastic! It began on 25/11 despatched 26/11 and, on my doorstep on 30/11! Tuffnells delivery man was extremely polite, helpful and kind. Piece arrived in perfect condition! Very happy customer!”

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Posted 4 years ago

“Always brilliant quality furniture at the most reasonable prices I can find. Long lasting high quality workmanship really great for any home plus no flatpack to build! Just unbox and enjoy the beauty of quality furniture immeadiatly! Thankyou I will continue to buy from roseland as I gradually add the items I would like to my family home.”

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Posted 4 years ago

“Our furniture was allegedly shipped 2 weeks ago but still it hasn’t been delivered. Roseland won’t take any responsibility for the lack of delivery. We have paid for the wooden CD tower and appear to be the only losers.”

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Posted 4 years ago

“Roseland Furniture were helpful when our delivery was delayed - good customer service both then, and when selecting our chosen item. The furniture - or, at least, the piece we had - is good quality, but you do get what you pay for. Our wardrobe arrived with wet packaging, and water staining on the back (see attached images). Fortunately, a bit of diy more or less sorted the problem out.”

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Posted 4 years ago

“Prompt delivery, to table arrived in excellent condition”

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Posted 4 years ago

“This small Sideboard may be small but it really is surprising just how much it will hold having a shelf in. It is well made and looks wonderful in my Dining room. When I renew my TV stand and Nest of Tables this is the Company I will purchase from. The product was very well packed and was made so no fiddling with doors. The back is real wood too as some furniture has cardboard as backing. My Friend commented on it and said her furniture was from yourselves. I recommend 100%.”

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Posted 4 years ago

“Very nice quality furniture at a good price. Delivered in 4 days, great service thank you.”

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Posted 4 years ago

“This is the worst company I have dealt with. They never answer emails or phone and are impossible t get hold of. When they finally reply the information they give you is incorrect. waited 6 weeks for 6 day delivery and then it never arrived. The offered a Full refund but will not acknowledge my acceptance.”

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Posted 4 years ago

“Furniture lovely, delivery shocking!!! Roseland Furniture please change your delivery service, it is letting you down immensely and I will think twice before ordering with yourselves if you use the same couriers (Tufnells & XPD). It took nearly four weeks for my (in stock) item to arrive. First driver did not even knock or leave a card even though we waited in day, I then arranged redelivery 2 days later only for them to return it to Roseland instead. Roseland released it to someone else so it then went out of stock. I requested a different courier firm and two weeks later delivery didn't even turn up, Another call to Roseland to chase delivery and it eventually turned up four days after that!!! Any saving I made on the furniture has probably been used up in countless telephone calls to Roseland and delivery companies. Extremely frustrating!! I would be pleased with my purchase but the shine has gone because of the complete shambles with delivery. I'm giving 2 stars because the furniture is as described but some staff were indifferent when I called, offering only a refund instead of a solution and only one lady was good enough to call me back with an update regarding delivery. If I were reviewing the courier services Id be looking for the minus section!!”

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Posted 4 years ago

“Lovely piece of furniture and good quality”

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Posted 4 years ago

“Fantastic delivery tome, all furniture is high quality and very nice indeed, I am one happy customer!”

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Posted 4 years ago

“Really great service and prices i ordered a sideboard its lovely and delivered in a matter of days”

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Posted 4 years ago

“Very pleased with my purchase. Very good value and well packaged. Good service. Will definately recommend to my family and friends.”

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Posted 4 years ago

“Very impressed with the small sideboard I ordered, good quality, great value for money and the blue colour is lovely. I didn’t expect it to arrive so quickly but it was delivered just 4 days after I ordered it. I’m very happy to recommend Roseland and would definitely buy from them again.”

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Posted 4 years ago

“Ive had a few different pieces from Roseland and been very happy with the service The furniture is made well nice n strong, so very pleased and for the price I recommend”

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Posted 4 years ago

“Pleased with tv stand when I eventually got it .Goes well with rest of our furniture”

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Posted 4 years ago

“I ordered two items of furniture. The first order I have no idea when it will arrive. I have tracking number but TNT say that number doesn't exist! The second item I was aware was out of stock when ordered do am hoping I will get an update on this in the next couple of weeks However, given my experience with the first item I am quite worried now.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews