CreationWatches.com Reviews

4.30 Rating 1,641 Reviews
83 %
of reviewers recommend CreationWatches.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.52 out of 5

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Perfect once again, site says 10 to 12 days to Uk and arrived exactly 12 days, but great price and worth the wait
Helpful Report
Posted 1 month ago
Dear John, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
4th watch I ordered from Creationwatches.Always satisfied with the quality and the correspondence from customer service. I paid my custom fees but they were low because the price declared was much lower as I asked them. One of the best sites and highly recommended!
Helpful Report
Posted 1 month ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Product was exact. Delivery was quick. Price was right.
Helpful Report
Posted 1 month ago
Dear Nick, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Good service, no tax to uk using royal mail. Took approx 15 days. Customer service via email responded within 12 hours
CreationWatches.com 5 star review on 28th August 2021
Helpful Report
Posted 1 month ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Beautiful watch and excellent service as always from Creation, I am already looking at another. Many thanks
Helpful Report
Posted 1 month ago
Dear Ben, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Love Creation. Bought several pieces from them. Always good service
Helpful Report
Posted 1 month ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Excellent products at great prices and helpful customer service is what you can expect from CreationWatches. I really like my watch that I purchased, thanks.
Helpful Report
Posted 2 months ago
Dear Rolf, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
Watch is very nice. Very helpful staff I made a mistake on my order and Vanya fixed the issues I made. Overalls 5 star this is my 3rd purchase from the company. Highly recommended I will be buying again in the future.
Helpful Report
Posted 2 months ago
Dear Nazir, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
The watch arrived very quickly and it was exactly what I was expecting. The price was the best I could find, since this watch seems not to to easily available in other sites like amazon or eBay. Thank you!
Helpful Report
Posted 2 months ago
Dear Kostas, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 1 month ago
TRULY DISAPPOINTED. I ordered two watches August 15th. I chose the DHL Express Priority Shipping (2-4 business days). Once I paid for the two items, they asked for "Additional information" : the last 4 digits of my credit card number and a contact number. Their verification system is very outdated and, honestly, it feels like a SCAM. Then they send me an email saying that they tried to reach me, but that I was unavailable... To this day (august 19th) I have 0 information about the shipping status, I don't even know if my order has been processed by their services or not. The only thing for sure is that I've paid them 264 dollars. I have requested a FULL REFUND and I'm hoping that they will be able to treat my request as soon as possible. They may have lower prices, but honestly I wouldn't recommend this website to my worst enemy.
Helpful Report
Posted 2 months ago
Dear Antonio, We understand your disappointment and would be more than happy to get this matter resolved immediately. Customer satisfaction is always a number one priority for us. We are deeply sorry that that wasn't clearly demonstrated to you. We confirm your payment has been refunded and should appear in your Credit card statement in due course. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
I was a little concerned about ordering a watch from Singapore, especially at such a low price, but my concerns were allayed when I received exactly what I ordered, in perfect condition and in a short time. Needless to say, I couldn't have been happier.
Helpful Report
Posted 2 months ago
Dear Lane, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
Bought an Orient ray 2, was pleased to learn that the watch was original and came in all original packaging and warranty! Cheapest price you could get! Put my zuludiver nato on as soon as i got it😹
CreationWatches.com 5 star review on 16th August 2021
Helpful Report
Posted 2 months ago
Dear John, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
Swift delivery, not a single issue with the product. Nothing bad to be said.
Helpful Report
Posted 2 months ago
Dear Rasmus, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
Very good service and fast delivery
Helpful Report
Posted 2 months ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
Great service from beginning to end. Great comms, fast and safe delivery to UK, and watch was exactly as advertised, and for a great price. Highly recommend Creation Watches on this first - but not last - experience.
Helpful Report
Posted 2 months ago
Dear James, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 months ago
I have been buying watches from Creation Watched for many years. Service is always fast sending to Australia and watch quality is 100%.
Helpful Report
Posted 3 months ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 months ago
Toooop!!! πŸ‘
Helpful Report
Posted 3 months ago
Dear Emanuel, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 months ago
Good service, good price.πŸ‘
Helpful Report
Posted 3 months ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 months ago
Was not impressed with the way it was packed it looked very shabby like a toy watch very disappointed for the price it could have arrived better
Helpful Report
Posted 3 months ago
Dear Kenny, Thank you for shopping with us. We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. We have emailed you directly and hope to hear back from you soon. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 months ago
It's so wonderful to add the watch in this short time, I like it and can only say thx.
Helpful Report
Posted 3 months ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 months ago
CreationWatches.com is rated 4.30 based on 1,641 reviews