CreationWatches.com Reviews

4.31 Rating 1,021 Reviews
82% of reviewers recommend CreationWatches.com

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
95%
accurate and undamaged orders
Greater than 93%
Customer Service
communication channels
Email, Live Chat
queries resolved in
Over a week
customer service
2.43 out of 5
"Perfect ! Low price, quick delivery, top product (Seiko skx007j for me). What else ?"
Helpful Report
Posted 3 weeks ago
Dear Bertrand,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Prompt delivery of item as ordered."
Helpful Report
Posted 3 weeks ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Excellent service. Delivery at previously arranged time was good. Well presented in original box. Watch works as per specifications."
Helpful Report
Posted 3 weeks ago
Dear Peter,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Delivery on time, very happy of the Product. I recommend this website !"
Helpful Report
Posted 3 weeks ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"I have ordered the watch for 130 euro and had to pay additional 42 euro for customs clearance on delivery. !!! Be careful while ordering and choosing "DHL Express Priority Shipping with Insurance (2-4 days worldwide) - FREE" !!!"
Helpful Report
Posted 3 weeks ago
Dear Konstantin,

As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. We have no control over this.
In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. We are sorry for the inconvenience. We will keep in touch with you in regards with this concern.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Excellent service! Creation watches are the best! I bought a Casio Edifice and It arrived fast and well to Miami by DHL Express (only four days in transit). Customers service was very good, always in touch by mail. I hope to buy soon with them and complete my watches collection. Thank you so much."
Helpful Report
Posted 3 weeks ago
Dear Leonardo,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"very nice watch and very fast shipping to the us. thanks"
Helpful Report
Posted 3 weeks ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Smooth purchase, fast shipping and good communication."
Helpful Report
Posted 3 weeks ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Fast delivery."
Helpful Report
Posted 4 weeks ago
Dear Reijo,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Very happy with my purchase of two watches. Small snag when my credit card company originally denied transaction pending verification from me that this was not a fradulent transaction and then from the seller because the transaction was dendied and then approved but i have a seperate billing and shipping address. In any event, once this was resolved, which took a couple of days, everything else went smoothly. The watches are great. They came in Orient and Orient Star boxes with documentation. The price was very competitive - best I could find anywhere. So- for those who have not purchased on the grey market before - do not fear this is a legit, well established company. The difference between grey market and authorized dealer is like taking your car in for an oil change at the dealership rather than pepboys. The dealer will charge you a lot more for the exact same service. For US customers, we have a trade deal with SG - no terriff or duty on these watches, so no worries there. DHL was excellent in shipping - status updates right to my door. Very pleased with Creation Watches, will use again, and highly recommend."
Helpful Report
Posted 4 weeks ago
Dear Michael,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Very impressed by Creation Watches' excellent product and outstanding service. Delighted by the Invicta watch. Thank you."
Helpful Report
Posted 1 month ago
Dear Will,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 3 weeks ago
"Very quick tracked delivery. Excellent communication and the watch arrived with proper box and all stamped papers. Very impressed and would recommend and use again."
Helpful Report
Posted 1 month ago
Dear Mike,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"Very good!"
Helpful Report
Posted 1 month ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"Super délai super prix mais malheureusement avec les frais de douanes la montre m est revenue au même prix que si je l avais acheté sur Amazon et c est dommage."
Helpful Report
Posted 1 month ago
Dear Lentis,

We are pleased that you loved the purchased from our online store as well as our service.As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"A Seiko 5 watch at 75 EUR ("fin de série"). Perfect watch. Ordered on tuesday 10th, received on monday 16th (DHL service). Perfect. French buyers, you should know that the final price (111,50 EUR) is about 1,5 times the initial, majored by "frais de dédouanement, droits et taxes (TVA)". It would be useful to know that, and to be able to compute the final amount."
Helpful Report
Posted 1 month ago
Dear Jacques,

As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"Thanks service. Everything was pretty fast. Quick respond, quick shipping. I got what I wanted!"
Helpful Report
Posted 1 month ago
Dear Ignat,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"Seiko SNZG13. No problems. Good quality Seiko. It was delivered as promised. Watch works fine for more than one week now and i am happy with it. I chose regular airfreight with no box. only wrapping in order to maybe get past customs. I think the watch should have been wrapped better in double layers of bubble wrap. It was only one layer, which could damage the watch if you're are unlucky. Unfortunately Swedish customs stopped the package anyway (which you should expect as a buyer) and I had to pay both customs fee+administration fee. And customs held the shipment for one week! Next time I will choose DHL delivery for faster delivery + tracking. I will definitely have to pay customs fee as DHL declares the shipment, but then it will not get stopped for 1 week and I won't have to pay for the extra admin fee."
Helpful Report
Posted 1 month ago
Dear Joakim,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"This is my 10th purchase and I am always pleased"
Helpful Report
Posted 1 month ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"I ordered citizen watch. Item coming as described, on time. It is a good deal. I can’t believe that it is from Singapore, and shipping very fast only 4 days."
Helpful Report
Posted 1 month ago
Dear Customer,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
"Best price out there,nice package and beautiful watch. very pleased."
Helpful Report
Posted 1 month ago
Dear David,

We are pleased that you loved the purchased from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally
Posted 1 month ago
CreationWatches.com is rated 4.31 based on 1,021 reviews