Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My rugs arrived quicker than anticipated. Great service!”

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Posted 4 years ago

“We're looking forward to receiving the rug. Thank you!”

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Posted 4 years ago

“The carpet/rug is great! I was a bit concerned as I am a touch it before you buy it kind of person and coloring can be distorted online...but it is great.!”

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Posted 4 years ago

“Just received the rug yesterday and it is a good quality fabric from top to bottom , very pleased with the rug I’ve never ordered online this big of a purchase not knowing the look and feel like when you are at a store . I would purchase again from RugsDoneRight From start to delivery everything was easy . Was always kept up to date with the rug and when the delivery would arrive and the time frame was easy for my schedule And the delivery was also professional they arrived with a text when they where 15 minutes from your home so you would ready on your end .”

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Posted 4 years ago

“I was very pleased with the rug I ordered. Unfortunately I had to wait five months for my purchase.”

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Posted 4 years ago

“Rug was shipped quickly, arrive within a week, and was rolled around a tube and packed very well in 2 heavy plastic sleeves. The rug is great.”

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Posted 4 years ago

“What a wonderful experience! I had no idea until I ordered samples that I was able to customize my rug colors and would also receive sample colors of actual materials. Worth the wait and I love it...thank you so much”

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Posted 4 years ago

“Quick delivery, very good quality rug and their prices were excellent. Absolutely, no complaints, I would highly recommend doing business with this company.”

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Posted 4 years ago

“My experience with Jessica in the Customer Service Department was excellent. She was knowledgeable, helpful and willing to research the rug I was interested in purchasing. I received the rug when scheduled and am very pleased. I would definitely order any other carpet needs from RugsDoneRight!”

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Posted 4 years ago

“Very easy to navigate and narrow search to your requirements. Good pics.”

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Posted 4 years ago

“I had an excellent experience with their Customer Service personnel. I first used the chat feature to ask if the rug I wanted was in stock and ready to ship, and I received a response within a minute of asking. I was also provided a discount code for my purchase, which was awesome. A couple days after placing my order, I inquired about an expected shipment date, and Ali was quick to reply and provide me with information. She also offered to give me updates at any point in the process if I wanted, which I thought was generous of her. I had a wonderful experience with this company and recommend them to others.”

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Posted 4 years ago

“The rug that I brought was the prefect burst orange color that I wanted. I will order more rugs from this business.”

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Posted 4 years ago

“i HAVE SEEN KALEEN RUGS IN HOMES WE HAVE STAYED IN WHILE ON VACATIONS. I ORDERED A SMALL ONE FOR IN FRONT OF FIREPLACE & WILL BE LOOKING FOR ROOM SIZE IN THE FUTURE. THESE ARE BEAUTIFUL TO LOOK AT & OTHERS SAY THEY ARE VERY LONG LASTING.”

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Posted 4 years ago

“While I am very disappointed in the expectations set with the delivery time... customer service has been helpful”

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Posted 4 years ago

“Awesome rug. Locally at retail store, this rug is priced at $399; I ordered same rug online for $242 plus free shipping. Excellent service. I will say that I was expecting a much smaller pattern as shown online, however I love it as it is.”

Rugs Done Right 5 star review on 11th December 2020

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Posted 4 years ago

“My Karastan rug is awesome and came exactly as promised. I will definitely sing your praises!”

Rugs Done Right 5 star review on 10th December 2020

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Posted 4 years ago

“Very easy order process and received rug in less than a week.”

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Posted 4 years ago

“We loved the rug we bought! It was perfect, and came quickly!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“After reading some of the reviews about RugsDoneRight, I wasn't sure about placing an order, but after finding other great reviews I decided to place an order after all. Put me in the rave review column. The order arrived in about 5 days, much quicker than I anticipated, and the rugs are beautiful. I can't wait to install my stair runner. Thank you so much!”

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Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews