Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful, quick to respond - great customer service.”

Helpful Report

Posted 4 years ago

“I have phoned in my orders and have enjoyed speaking with your reps. Your pricing policies are amazing and I really appreciate getting the best price for a quality product. Thank you!”

Rugs Done Right 5 star review on 9th December 2020

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Posted 4 years ago

“I decorate model homes and have used your company before. I like your website. It is easy to use, and I have been pleased with the products before. I feel your prices are in my budget. I did try a new fiber "viscose" in a rather expensive white rug ($1,100). It felt and looked beautiful, but after the parade of homes I had it cleaned, and it didn't look any better than before if was cleaned. My last order was for a replacement rug to change out the expensive one for an affordable polyester rug that I think will clean up better.”

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Posted 4 years ago

“Good descriptions and images! I'm very happy with my purchase!”

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Posted 4 years ago

“The staff were extremely helpful when I had a question about my delivery date. My rug arrived and is absolutely beautiful!”

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Posted 4 years ago

“Very easy ordering. Like the updates on the shipment of the carpet.”

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Posted 4 years ago

“I can’t say enough about how pleased I have been with Rugs Done Right. This says a lot coming from the least tech savvy person alive!”

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Posted 4 years ago

“Although I have not received rug yet, customer service has been exemplary.”

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Posted 4 years ago

“Ordering from Rugs Done Right was simple and easy to navigate via their website.”

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Posted 4 years ago

“Since I have not received the rug, I can't comment on that, but the overall experience of ordering online was very good. No complaints. I also like the fact I was notified by email when the item shipped, but not bombarded with emails trying to sell me something else.”

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Posted 4 years ago

“Each time I called with questions about a rug I was looking at, I always spoke with a knowledgeable employee who was virtuous and helpful.”

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Posted 4 years ago

“Easy to find item on site. Good price and quick delivery!”

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Posted 4 years ago

“Fantastic options and service. First time ordering from here but very impressed with level of service.”

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Posted 4 years ago

“Colors in the photos are true depiction of product. Very helpful.”

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Posted 4 years ago

“Ordering was very easy to do!”

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Posted 4 years ago

“Exemplary customer service: response time, efficiency and courtesy as good as it gets!”

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Posted 4 years ago

“Jamie was extremely helpful. Would definitely call and recommend her again.”

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Posted 4 years ago

“So far so good. Easy to order and within 36 hours have been notified that my rug is in transit.”

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Posted 4 years ago

“So far so good. Easy to order and within 36 hours have been notified that my rug is in transit.”

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Posted 4 years ago

“Excellent choices of rugs at a fair price. Love the customer service and fast shipping.”

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Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews