Login
Start Free Trial Are you a business? Click Here

Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Rugs done right have wonderful to work with, they have helped me through my orders, which I really appreciated, including returning a runner that I unfortunately ordered in the wrong length. Their quality, and prices are unequaled, I will continue to order with Rugs done right in the future.
Helpful Report
Posted 4 years ago
Your team provides excellent service! There was a big delay with our order, but your staff was always very communicative and helpful. We finally have our rug and it is absolutely perfect. Thank you so much!
Helpful Report
Posted 4 years ago
My rug is perfect!!
Rugs Done Right 5 star review on 14th May 2021
Helpful Report
Posted 4 years ago
have not received I would like a pad
Helpful Report
Posted 4 years ago
Website was easy to navigate. When I had a question, the live-chat provided a quick an easy reply.
Helpful Report
Posted 4 years ago
The rugs arrived as pictured. beautiful rugs and great quality.
Helpful Report
Posted 4 years ago
Although I have not received my rug I am super impressed at the response time of Rugs Done Right. The minute I email them about something they respond right away. Also, initially, when I emailed them the exact rug I was looking for they sent back an ad picture with my rug in a very short time. There was no question at all as to whether it was the correct one. As for pricing they can’t be beat. I checked pricing with 4 other companies and Rugs Done Right was the most competitive. ~ Janet (Spokane, Wa)
Helpful Report
Posted 4 years ago
Absolutely great customer service! Rugs we ordered were amazing quality!! We had a damaged return, and a replacement with exceptional service that was seamless! We purchased 2 rugs that are gorgeous, and will be ordering a third!
Helpful Report
Posted 4 years ago
Very peasant costumer person Jen. Love her work helping me.
Helpful Report
Posted 4 years ago
The fact that you offer samples is really wonderful. It’s hard to tell colors from a computer screen. Great job! And thank you for the easy return. Both of these make it much more likely I can purchase from you.
Helpful Report
Posted 4 years ago
Love the runners thanks so much
Helpful Report
Posted 4 years ago
Love my new rug. Looks great in my bedroom.
Helpful Report
Posted 4 years ago
I love the rug
Helpful Report
Posted 4 years ago
Love my rug...everyone who has visited me recently has complimented me on this rug
Helpful Report
Posted 4 years ago
Good service and quick delivery
Helpful Report
Posted 4 years ago
Rugs Done Right had the best pricing for my selection, a well known and popular brand. Further more the customer service was tireless in tracking my order and keeping me up to date on a purchase that was made during the pandemic. Great company to do business with.
Helpful Report
Posted 4 years ago
Absolutely beautiful!!! I am so happy with these rugs. They go so well with my southwest decor.
Helpful Report
Posted 4 years ago
Great customer service.
Helpful Report
Posted 4 years ago
I could not have asked for a better experience buying a rug from RugsDoneRight. The online service and response from sale support was perfect. I was immediately informed of availability and ship time and was given a price considerably less than what I was expecting. The rug came right on time and in perfect condition. My next rug will be purchased from them. I would highly recommend you do the same.
Rugs Done Right 5 star review on 4th May 2021
Helpful Report
Posted 4 years ago
great company, alwats there to speak to you in person . Delays i've experienced were due to the manufacturer and not Rugs Done right. the Rugs i rec'd were gorgeous, high quality and great price
Helpful Report
Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews