Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was quick and easy and seems to of been correct”

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Posted 4 years ago

“Rug arrived in good time wife is happy.”

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Posted 4 years ago

“I have not received the rug but so far they have all of my questions and emails. The price was also one of the lowest. I will buy from Rugs done right again.”

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Posted 4 years ago

“The customer service is out of this world. I’m so pleased with how responsive and helpful the staff was and it made me all the more confident about choosing them for my purchases.”

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Posted 4 years ago

“Beautiful carpet. Rugs Done Right had it in stock where others had a backorder. Arrived within the time quoted in excellent condition. Would recommend Rugs Done Right to anyone wanting excellent quality and service.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Received rugs yesterday. Very nice! Rugs were in stock when other vendors were backordered on same carpets.”

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Posted 4 years ago

“I can’t remember the woman’s name that helped me decide on color etc. she was so nice and so helpful. Answered all my questions. I probably would not have been able to make the decision without her. She was terrific. Definitely 5 star service from her !!!”

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Posted 4 years ago

“Great customer service on the phone. Jessica is knowledgeable and efficient ! Thank u!”

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Posted 4 years ago

“I'm so pleased with my rug! I also did not order due to other bad reviews. Do not make that mistake! The rug is absolutely perfect and shipped much faster than I even expected. I will absolutely use Rugs Done Right in the future!”

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Posted 4 years ago

“I just got the rug I ordered in and I love it. I will be ordering more in the set. Great quality and good customer service.”

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Posted 4 years ago

“My rug was going to be delayed by almost two months. Needless to say, I was not pleased. However, all of that changed when I communicated with Ali, an extremely competent and caring customer service representative. Yes, I did say caring! From my first email with Ali to a personal call she left on my cell telling me my rug was on the way and although she had sent me an email already, she just wanted to leave me a message, it was obvious to me that this is an employee who cares about doing her job well and really represents what all purchasers want when they contact the customer service department. Rugs Done Right, do not let Ali go!”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

“Have bought two rigs from your store! Thankyou!”

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Posted 4 years ago

“Great and beautiful!”

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Posted 4 years ago

“excellent service excellent service... love the rug!!”

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Posted 4 years ago

“great prices, easy website to navigate, filter, and sort.”

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Posted 4 years ago

“Fast Delivery, Easy Website to Navigate, and Comfortable Carpet. What else can you ask for?”

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Posted 4 years ago

“Absolutely Wonderful Customer Service! I'm very Happy, and I can't wait to receive my new rug”

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Posted 4 years ago

“Love the new rug! St Croix complex yellow rug is well made and the colors are very pretty. The staff were very helpful and responsive with questions”

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Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews