Login
Start Free Trial Are you a business? Click Here

Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Speedy and great price! Beautiful rug!!
Helpful Report
Posted 4 years ago
great job. easy with everything
Helpful Report
Posted 4 years ago
Very helpful to cancel backorder and reorder replacement rug. Communication very good
Helpful Report
Posted 4 years ago
I am beyond thrilled with my new runners. They are exactly what I wanted and go perfect in my home. They are so Awesome I know we will enjoy them for years to come. Loved your customer service you guys are fabulous. I know I will be doing more business with you in the future and send referrals. Thank you so much, Bravo!!
Helpful Report
Posted 4 years ago
Best rug ever! Love it!
Helpful Report
Posted 4 years ago
We are very pleased with the rug we purchased, and also with the communication concerning delivery. You can trust these folks.
Helpful Report
Posted 4 years ago
Fabulous Customer Service!
Helpful Report
Posted 4 years ago
Very nice rug. Colors are beautiful and just like the pic.
Helpful Report
Posted 4 years ago
Prices were terrific, no tax and free shipping. Ordering was so simple and the rugs arrived within 3 days. Would definitely recommend!
Helpful Report
Posted 4 years ago
I've had such a smooth experience purchasing and exchanging rugs with Rugs Done Right! I thought I wanted a smaller rug, but turns out, I needed a bigger size and it was a breeze to work with customer service to get the more appropriate sized rug for my space sent out & return the one I originally bought.
Helpful Report
Posted 4 years ago
Found the rug I need it and could not find it anywhere else
Helpful Report
Posted 4 years ago
Nice, quality rug at great price (saved over $200 compared to online competitor offering identical rug). Easy shopping experience. Only hiccup is the rug colors are a shade lighter than that shown in photos (both online and in the flyer sent with the rug), though not a problem for our use. Very pleased overall.
Helpful Report
Posted 4 years ago
Incredibly helpful, efficient, and kind. 10/10 would recommend!
Helpful Report
Posted 4 years ago
Beautiful entryway mats for my living room sliding doors! They are great quality and beautifully made! I love the colors and soft material!
Helpful Report
Posted 4 years ago
Great quality, beautiful
Helpful Report
Posted 4 years ago
Bought 4 rugs. Most samples shipped on time (1 was back ordered). Every time customer service was contacted, the follow thru was excellent. We got discounts...yay. Nothing was damaged...yay. We’re buying from them again when another rug is needed. Don’t drop the ball..RDR.
Helpful Report
Posted 4 years ago
Excellent! Really impressed with RugsDoneRight.com So glad I found you!!
Helpful Report
Posted 4 years ago
Everything arrived on the time schedule they said. I also switched sizes about 2 weeks after I ordered and that process was surprisingly smooth. Finally, the customer service team was responsive, prompt, personal and helpful.
Helpful Report
Posted 4 years ago
I absolutely love this rug. I have received so many compliments on it. Instagram worthy for sure!!!!
Helpful Report
Posted 4 years ago
Customer Service was exceptional! Responded to my questions right away with a personal message that was really appreciated. The rug was beautiful and fits perfectly where it was planned for!
Helpful Report
Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews