Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called with a question, and the salesperson was very knowledgeable, helpful, and courteous.”

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Posted 4 years ago

“Even though my order was back ordered and it said in stock. I would still order again. They where quick to respond and my new runner is on its way now. They gave an accurate time frame.”

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Posted 4 years ago

“Love my Karastan rug intended for living room but it was too large. Found a home for it in my family room. The teals and red are perfect for a mountain home. Love it!”

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Posted 4 years ago

“Beautiful rug. Well made. Delivery was efficient”

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Posted 4 years ago

“I am so very happy that I found “Rugs Done Right!” Every step of the process of purchasing my “Kalleen”rugs was incredibly easy! I ordered the rugs on Sat. night & the rugs were in my home 4 days later !!!!! Unbelievable service! I priced these rugs at a furniture store, I paid half the price at “Rugs Done Right!!!! I highly recommend this company!”

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Posted 4 years ago

“Very quick shipping!”

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Posted 4 years ago

“First time ever ordering from this dealer, and I'd definitely order from Rugs Done Right again. They have a lot more brands and offerings than Wayfair. My personal experience: Recvd rug earlier than expected (and these days that's quite a bonus)! It was thoroughly packaged to ensure rug's integrity. It was exactly the rug that was advertised. They will be my "go to" in the future for sure. RG - Bonita Springs, FL”

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Posted 4 years ago

“My new rug is beautiful! My first experience with your company and everything was very satisfactory Thank you”

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Posted 4 years ago

“Ali was exceptional! She was very helpful all the way from the purchase thru delivery.”

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Posted 4 years ago

“Four day turn around - can’t do better than that!”

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Posted 4 years ago

“Thank you so much for your prompt and professional service in helping me match my new purchase with a previous one. The new rugs just arrived, and they are perfect. I love the quality and the price. These rugs add a great pop of color that brings a room to life. I definitely will return for future purchases.”

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Posted 4 years ago

“This was my first purchase with RugsDoneRight and I was very pleased with the excellent customer service I received and the prompt delivery of my rug. I ordered the "Coralina" rug by Stanton carpets. This same rug was double in price at other rug outlets and companies.”

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Posted 4 years ago

“We are pleased with how RugsDoneRight packaged the carpets for shipment. There were two orders placed to find out if we liked the rugs and each one came on time and in good condition. All three carpets were easy to lay flat and didn't stay curled on the ends for more than a day.”

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Posted 4 years ago

“Everything frankly was just great....rugs have now all arrived...great quality and also great packaging in the shipping process...Thank you again...”

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Posted 4 years ago

“Wonderful company to do business with. So helpful, easy returns, decorator advice. Excellent service and prompt deliveries”

Rugs Done Right 5 star review on 25th March 2021

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Posted 4 years ago

“Great customer service. Answered my delivery status question very promptly. I’m very pleased!”

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Posted 4 years ago

“Beautiful rug and shipping, once again, was THE BEST! Timely and very professional!”

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Posted 4 years ago

“The customer service is excellent and the quality and price of their products cannot be beat!”

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Posted 4 years ago

“I had an issue over the rug I wanted taking 10 weeks longer to deliver than originally thought. Your customer service was right on it and within 24 hours I had a different size ordered and shipped. I expect delivery tomorrow (2 days later and on a Sunday no less!). I am impressed and hope to love this rug as much as I think I will!”

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Posted 4 years ago

“I love my new Teagan Rug. The colors are beautiful, soft gray, soft brown. Depending on which way you lay the rug, it can appear lighter or darker. The only complaint is that the corners are still curling up.”

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Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews