Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate the website.”

Helpful Report

Posted 3 years ago

“We looooove the Spicher vinyl floor mat ordered from you (Whig Rose - Hope Springs Eternal -- how can you resist THAT?). This is not even a design or color scheme I would normally choose but we bought an old derelict house with kitchen linoleum so grimy that no amount of scrubbing will make it look clean. Kitchen redo is low on the list of priorities so, because I'm already a big fan of Spicher and Company mats, I looked for one that would go with what's already there. And when we do install linoleum as planned, this mat will go elsewhere to protect the wood floors from our dogs and their nails. The price was better than those on other sites and your customer service was prompt and courteous when I emailed with a query. Very happy. My husband is bringing it to the house this weekend. Our dogs will be thrilled!”

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Posted 3 years ago

“Great customer service, very accommodating when I called with questions. Love my rug and plan on ordering again in the future!”

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Posted 3 years ago

“Love the rugs I purchased. Good quality and no issues”

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Posted 3 years ago

“I was very impressed with how easy and efficient the website was. After I made my purchase, I received a call from a representative stating that one item was not available but she was able to substitute another item to my satisfaction. 5 stars!”

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Posted 3 years ago

“Just as pictured if not better. Less expensive than many other websites. Quickly delivery. If I ever need a rug again I will look here first.”

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Posted 3 years ago

“I placed an order and then changed my mind about the color, and sent an email to customer service. Within a timely manner, a customer service rep emailed me and handled the request for me. I received my order and 😊”

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Posted 3 years ago

“Purchased a Loloi carpet and so happy that I went through RugsDoneRight! And love my rug”

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Posted 3 years ago

“Outstanding customer service! Ordered an expensive rug that was backlogged for several months. When it finally shipped, the outside freight company had delivery issues. The customer service professionals at RDR stayed on top of the freight company to ensure delivery and kept me apprised of the progress every day. Truly impressed with the level of individual service!”

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Posted 3 years ago

“Simple navigation! Quick responses!”

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Posted 3 years ago

“Ordering was very easy and the rugs coloring and dimensions were clear making it easier to choose the right size, etc.”

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Posted 3 years ago

“Five stars! Customer service was prompt with a response to my question and offered helpful suggestions. Truly appreciated!”

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Posted 3 years ago

“Fast, efficient service.”

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Posted 3 years ago

“Beautiful rug!! Colors are so elegant!”

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Posted 3 years ago

“Very fast delivery and great quality”

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Posted 3 years ago

“Rug arrived 2-3 days after we ordered and had free shipping. Best price online I found as well. I would order from them again.”

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Posted 3 years ago

“I used the chat feature to see if a discontinued rug I wanted was available. The person was very helpful and I was able to find the rug I wanted. The rug should be delivered today and I’m very pleased with the service I received.”

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Posted 3 years ago

“I was editing and existing order, and Kelly, a logistics coordinator, was quick to help with this request! I appreciate the attention given my situation.”

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Posted 3 years ago

“the rep that I spoke with was excellent...very helpful and knowledgeable....”

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Posted 3 years ago

“I ordered a particular rug in the round shape. I was told it would take 8 to 10 weeks to come in. I asked them to cancel my order, they offered me the 5x7 that they had in stock, they revised my order and cancelled the round and are shipping me the 5x7. I have not received it yet, but the customer service so far is great.”

Helpful Report

Posted 3 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews