Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, I had to rely on your customer support as my order experience with your company hasn’t been a pleasant one. While I sit and continue to wait for all of my order to be completed which is now another month or more? I will say that your customer service has been out-standing with keeping me up-dated on my order. Polite and truthfu They replied very fast and were able to track down my rugs. However the ending to my experience with the company isn’t a happy one. I probably won’t order from you again in the future. When I go "directly to the companies website” and read that 3 of the rugs I want are in stock I don’t want to find out after having only one rug delivered one week and then having to wait another week for the next.. that there was never a 3d rug in stock! I feel given the computerized world we live in today... keeping your website and warehouse stock updated shouldn’t be a problem. ...just say’en!”

Helpful Report

Posted 3 years ago

“Pillows were beautiful”

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Posted 3 years ago

“Great web page experience. Rug was exactly what we ordered. Delivery was quick and price was right. If these guys have what you are looking for this is the place to get it.”

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Posted 3 years ago

“I'm very happy with my experience with RugsDoneRight. Their web site is very user-friendly, and the checkout was fast and easy. Their prices are great, and the shipping was very fast. I highly recommend this seller.”

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Posted 3 years ago

“I am extremely pleased with the Jairpur Flammingo Rug. It is very plush and rich looking, and the colors are shown accurately online. I have received many compliments.”

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Posted 3 years ago

“I was so surprised and pleased that the rug arrived exactly on time. I love it, and the cost was so reasonable.”

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Posted 3 years ago

“The rug is beautiful and it came quickly.”

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Posted 3 years ago

“Had item on back order. RDR is wonderful to work with. Customer service was very good and easy to work with”

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Posted 3 years ago

“Terrific!!”

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Posted 3 years ago

“live chat was very helpful and pleasant to communicate with.”

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Posted 4 years ago

“My product was back-ordered and took a while to be shipped. Every time I reached out to RDR customer service to ask for updates I got a pleasant, speedy response. Can't wait to receive my rug!”

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Posted 4 years ago

“Been a customer for years … great company.”

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Posted 4 years ago

“Quick shipping, beautiful rug - joy!”

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Posted 4 years ago

“This rug was absolutely beautiful!!! Excellent quality!!”

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Posted 4 years ago

“Excellent customer service on the chat session. Very helpful. The girl found the rug that I had seen somewhere locally but was the wrong size. She provided pictures and I’m looking forward to receiving my purchase.”

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Posted 4 years ago

“Very helpful an courteous would recommend you guys”

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Posted 4 years ago

“High quality rug and Staff was very helpful!”

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Posted 4 years ago

“I love my new rugs, the colors are stunning. Thank you!”

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Posted 4 years ago

“very prompt shipping & great price”

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Posted 4 years ago

“While there was a wait on the rug, customer service was actively responsive to queries on delivery timing. Rug arrived. Expertly packed and beautiful. You need to use a pad with the rug I bought which is about 3x5. RugsDoneRight got back to me quickly with recommendations on stopping slippage. The carpet is perfect and so is our experience with the company.”

Helpful Report

Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews