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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
The rug was shipped and delivered within 2 weeks. The process was seamless. I was worried after reading some of the reviews out here but personally I had a good experience. Rug is stunning and pretty affordable. Only thing that didn't match was the faded orange on both side of the rug where it's bright orange in the center. Not what was advertised for but surprisingly this toned down the rug and gave it a subtle charm. Love the new rug and the way it feels. It's very thin so make sure to check out the thickness.
Rugs Done Right 5 star review on 21st July 2021
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Posted 4 years ago
I received my rugs really quickly and in excellent condition. I will definitely keep you in mind for future purchases.
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Posted 4 years ago
Jamie is amazing and fantastic- she really wants to help and was instrumental in getting us the rugs we needed. Will use you again just for the wonderful Jamie !
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Posted 4 years ago
Excelent customer service
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Posted 4 years ago
The rug was delivered quickly in perfect condition. Rugs Done Right did a price match for me, easy and efficient. Not my first purchase and not my last.
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Posted 4 years ago
My rug was significantly delayed with production issues. RugsDoneRight was in touch with me throughout the entire process providing updates and communication directly from Loloi.
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Posted 4 years ago
Rugs Done Right's website was easy to use and ordering was a snap!
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Posted 4 years ago
Exactly as described. Had a question and customer service was very helpful. Will purchase from again.
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Posted 4 years ago
Customer service was very quick to respond to emails about my purchase. The rug I purchased was very expensive and was to be shipped while I was on vacation. I contacted them to hold the shipment and it was fine successfully, without a problem. That is the kind of service I have not experienced with on line ordering. I also saved over 2,000 on the rug compared to other sellers. Thank you!
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Posted 4 years ago
I'm very happy with my order
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Posted 4 years ago
We love our surfboard rug. Looks great on our pool deck! Great quality and nice vivid colors.
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Posted 4 years ago
Could not have been happier with my selection. Great customer service!
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Posted 4 years ago
Love the rug. High quality Arrived quickly.
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Posted 4 years ago
Love the rug
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Posted 4 years ago
Terrific website & fantastic service by phone, email & in person. Jessica was able to pull out various samples of different colors, weaves & manufacturers so I could make an informed decision about the specific rug I wanted to buy. It’s difficult to find beautiful contemporary wool rugs, that have a cushy feel while being “safe” from cat & dog nails for affordable prices, but RugsDoneRight had a bounty to choose from. We are over the moon happy with our purchase, it transforms the room….we’ve received some oooh’s & aaaah’s. Just put in an order for another rug, w/ help from Kelly on this one. Highly recommend both products & company.
Rugs Done Right 5 star review on 9th July 2021 Rugs Done Right 5 star review on 9th July 2021 Rugs Done Right 5 star review on 9th July 2021
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Posted 4 years ago
Excellent quality rugs, just as published by RugsDoneRight. Will be a return customer.
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Posted 4 years ago
Exceptional Customer Care. Excellent price and fast shipping. Will definitely purchase again.
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Posted 4 years ago
Jessica ,could not have been more friendly & professional.She answered all my questions with all the answers I was hoping o hear.10 STARS,TD Ft Lauderdale
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Posted 4 years ago
High quality rugs, great and timely delivery
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Posted 4 years ago
I was having trouble finding a particular rug - all other sources were out-of-stock. RugsDoneRight had 1 left and upon inquiry said it was mine. I both used the chat function - which worked very well and spoke to a rep by phone - all employees were extremely helpful.
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Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews