Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always customer service and rug quality superb! Thank you”

Helpful Report

Posted 4 years ago

“Love my rug. It's a perfect match for my bathroom. Good quality and easy to purchase Donna”

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Posted 4 years ago

“Worth the wait! The quality of the rug I ordered is so much better than what is available in local stores when shopping within the budget. Selection is very, very good and many are unique— not found on multiple sites.”

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Posted 4 years ago

“The representative was kind and informative. I got a response in a timely matter as well.”

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Posted 4 years ago

“I’ve only had great service from this company!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“This is the sixth carpet I purchased from these people. Very good company and good customer service”

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Posted 4 years ago

“Due to the global shipping slowdowns, our order was delayed. Rugs Done Right kept us posted throughout. Unfortunately, when our order did arrive, it wasn't to our liking. Rugs Done Right quickly processed an exchange for us with no questions asked. This was our second oversized rug purchase from them and their customer service has been exceptional both times. Shout out to Liz in customer service and Jen in returns. Thanks for everything!”

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Posted 4 years ago

“Great customer service. Every question I was asked was responded to in a timely and thorough manner!”

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Posted 4 years ago

“This rug is beautiful and of a reallly great quality. Exactly as I’d hoped.”

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Posted 4 years ago

“Had to wait a while for this rug but it was worth it. Great shade of color and matced the room great. Very soft to the touch.”

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Posted 4 years ago

“Was looking for specific brand and comparable style to what I had seen in a specialty decorator store that had a 2 month ship date. I needed a rug within a month and found a similar style and color in stock, $400 less , and received within 7 days of order placement. I was a little concerned about color variance from web to what I received and it was just perfect. Amazing how good the photography is to actual product. Very pleased and highly recommend! Will definitely order again when ready to change out MBR.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Always helpful staff. Great service and prices.”

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Posted 4 years ago

“Exceptional responsiveness, product knowledge and customer service.”

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Posted 4 years ago

“Had to make a return and exchange and it was handled promptly and good communication on how it would work. Rugs were as described and the online photos matched the colors in items received exactly.”

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Posted 4 years ago

“I have made several purchases from this company and I am always satisfied. Plus, the prices are very competitive!”

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Posted 4 years ago

“Rug was of good quality and was received in just a few days. Satisfied customer here”

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Posted 4 years ago

“Liz was awesome in helping me order the right rug”

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Posted 4 years ago

“Great rug and fast delivery service.”

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Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews