RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“great! very helpful”

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“Great, I was able to locate the exact product in the size I was looking for at a reasonable price.”

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“I talked with two different people and they were both very polite and informative and answer my questions. I am looking forward to getting our rug for our living room to bring out the rich gold in our colors in the living room furniture and accessories.”

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“I am very satisfied. Agent is very kind.”

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“not sure, haven't ordered rugs”

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“Was just chatting with Brittany, and she was extremely helpful and pleasant. I have to say your website and customer service are top notch. You make it very easy to shop online. Keep up the great work!! Suzanne Umile”

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“Enjoyable”

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“Great, I like being able to chat with a person.”

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“excellent, the online chat with Magdelena was courteous and helpful.”

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“very good -- the person on the chat answered my questions quickly.”

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“My service experience was prompt and courteous.”

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“Very good.”

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“Terrific. I did the "chat" with Magdalena and she was quick and knowledgable. Looking forward to ordering a new rug...or 2.”

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“Awesome experience”

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“Wonderful service!”

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“Great. I liked the agent was responsive and helpful.”

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“Karla was most helpful online. She answered all of my questions and directed me on how to received additional discounts on the website. Easy and super helpful. Great customer service. She's a keeper”