RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“love my rug! Great quality, vibrant color”

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“Katie was quick to answer all my questions via chat! I really appreciated that customer service!”

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“I thought the service was very good via chat. Quick and informative.”

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“Katie was very responsive in my request for information about the rugs I had selected and availability of any discounts or coupons. Thanks!”

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“Quick response to my questions. I appreciate the help.”

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“Katie was very helpful -- I appreciated her attention to detail!”

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“Great prices and quick delivery. Will shop for more wonderful rugs here.”

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“Love love my rug!!!”

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“Great savings! Great rugs!”

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“The Chat was very helpful...Katie was the customer servers person helping be. She was quick to respond.”

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“Good price, good quality, good service. Pictures can never fully demonstrate colors...a bit of surprise...which can be good and bad. More gold tones.”

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“Great Value. Reasonable shipping and speed!”

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“Rug arrived ahead of schedule, was adequately packaged, and shipping was free. That meets expectations in my book.”

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“The Chelsea style rug is gorgeous. I hope to get a matching runner sometime. Thanks so much for your excellent work.”

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“Great CS shame the coupons are so limited to specific items. But CS was very good.”

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“Thank you. Birthday present”

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“Answered my inquiry efficiently and quick”

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“She was a great help, I really like the carpet it is just out of my budget, Hopefully, it will be reduced a little more soon. Thank you, Linda Robinette”

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“Online chat was extremely helpful and very prompt. She was able to answer my query quickly and with professionalism and courtesy.”

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“Thank you...she tried”

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RugStudio is rated 4.9 based on 3,249 reviews