RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Very responsive and helpful”

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“Great! Very easy to navigate your site.”

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“First time to your site and Katie live chatted with me and the response time was instant.”

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“Wonderful experience indeed!”

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“It was great thanks”

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“Kaite / Customer service was awesome , very helpful !”

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“Katie was super helpful, friendly and very efficient!! Answered all of my questions and helped me place an order - she made it all very easy!”

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“Very helpful, thank you!”

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“the online assistance was excellent”

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“Katie at Rug Studio was very helpful in helping me obtain the best price for my runner. Thanks!”

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“Super helpful!”

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“Beth with customer support was very helpful . I'm remodeling and in need of new rugs .”

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“twas legit”

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“Great selection and prices. Very quick and easy chat with customer service.”

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“They were not able to help me determine the colors in a rug I was considering. The service rep did give me a phone number to call the showroom.”

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“Very good. Answered my questions promptly.”

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“I really love the website! I had a question about where I could find a specific rug in person, and the live chat was very fast, informative, and the representative was very kind.”

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“Excellent! Question was answered and number provided!”

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“The service was excellent- very helpful.”

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“The site was easy to use, and customer service was quickly available through chat.”

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RugStudio is rated 4.9 based on 3,249 reviews